Buyers’ psychological situations in cross-border electronic commerce

Cross-border electronic commerce (CBEC) has emerged as an innovative business model that transforms consumer behaviour and mindsets, in the era of digitalization and globalization. Buyer situations in CBEC are complex due to the separation of global sellers and buyers in terms of geographic distance, language and cultural differences, and buyer preferences. However, few studies have explored buyers’ shopping decisions from a situational perspective. Drawing on the stimulus–organism–response framework, this study conceptualizes a CBEC buyer shopping model that theorizes four psychological situational factors (i.e., CBEC platform design, user–platform interaction, logistics evaluation, and task orientation) as stimuli, cognitive and affective states as organisms, and shopping intention as a response. The model was empirically tested using 241 data through structural equation modelling. The results indicate that all situational factors positively affect two evaluative states, which in turn positively affect shopping intention. Implications for theory and practice are discussed

Real-Time Value Chain Management

Value creation in the digital economy of the 21st century is characterized by the instantaneous processing and coordination of value chain activities across extended enterprises. Value chain management has evolved from automation and integration to the optimization of the entire value chain in real-time. This paper examines the real-time characteristics for each of the activities in the demand and supply value chains. A model is presented for real-time value chain management enabled by technologies in e-business, knowledge management and business intelligence

Contextual impacts on industrial processes brought by the digital transformation of manufacturing: a systematic review

The digital transformation of manufacturing (a phenomenon also known as "Industry 4.0" or "Smart Manufacturing") is finding a growing interest both at practitioner and academic levels, but is still in its infancy and needs deeper investigation. Even though current and potential advantages of digital manufacturing are remarkable, in terms of improved efficiency, sustainability, customization, and flexibility, only a limited number of companies has already developed ad hoc strategies necessary to achieve a superior performance. Through a systematic review, this study aims at assessing the current state of the art of the academic literature regarding the paradigm shift occurring in the manufacturing settings, in order to provide definitions as well as point out recurring patterns and gaps to be addressed by future research. For the literature search, the most representative keywords, strict criteria, and classification schemes based on authoritative reference studies were used. The final sample of 156 primary publications was analyzed through a systematic coding process to identify theoretical and methodological approaches, together with other significant elements. This analysis allowed a mapping of the literature based on clusters of critical themes to synthesize the developments of different research streams and provide the most representative picture of its current state. Research areas, insights, and gaps resulting from this analysis contributed to create a schematic research agenda, which clearly indicates the space for future evolutions of the state of knowledge in this field

Studies in Trade and Investment: The Development Impact of Information Technology in Trade Facilitation

International trade has been, and continues to be, one of the most important factors in the growth and development of the Republic of Korea. Because of the importance of trade, the Republic of Korea has always been interested in ways of making trade easier and faster. By the late 1990s, the Republic of Korea was one of the most "wired" countries in the world. Given the rapid pace of IT adoption, it made sense for the Republic of Korea to utilize IT for customs procedures and trade facilitation. The Government of the Republic of Korea vigorously pursued extensive use of IT for cargo clearance in order to reduce transaction costs and regulatory burden for traders, especially small and medium-sized enterprises (SMEs).Trade facilitation, ICT, IT, SMEs, international trade, customs, the Republic of Korea

Blockchain-based reputation models for e-commerce: a systematic literature review

The Digital Age is the present, and nobody can deny that. With it has come a digital transformation in various sectors of activity, and e-commerce is no exception. Over the last few decades, there has been a massive increase in its utilization rates, as it has several advantages over traditional commerce. At the same time, the rise in the number of crimes on the Internet and, consequently, the understanding of the risks involved in online shopping has led consumers to become more cautious, looking for information about the seller and taking it into account when making a purchase decision. The need to get to know the merchant better before making a purchase decision has encouraged the creation of reputation systems, whose services play an essential role in today's e-commerce context. Reputation systems act as mechanisms to reduce information asymmetry between consumers and sellers and establish rankings that attest to fulfilling standards and policies considered necessary for shops operating in the digital market. The critical problems in current reputation systems are the frauds and attacks that such systems currently have to deal with, which results in a lack of trust between users. These security and fraud issues are critical because users' trust is commonly based on reputation models, and many of these current systems are not immune to them, thus compromising e-commerce growth. The need for a better and safer model emerges with the development of e-commerce. Through reading the articles and pursuing the answers to the primary questions, blockchain is data register technology to be analysed in order to gain a better acknowledgment of the potential of such technology. More research work and investigation must be done to fully understand how to create a more assertive reputation model. Thus, this study systematizes the knowledge generated by reputation models in E-commerce studies in Scopus, WoS databases, and Google Scholar, using PRISMA methodology. A systematic approach was adopted in conducting a literature review. The need for a systematic literature review came from the knowledge that there are reputation systems that mitigate some of the problems. In addition to identifying some indicators used in reputation models, we also conclude that these models could help provide some insurance to buyers and sellers, with a commitment to being a problem solver, being able to mitigate known problems such as Collusion, Sybil attacks, laundering attacks, and preventing online fraud ranging from ballot stuffing and bad-mouthing. Nevertheless, the results of the present work demonstrate that even though these reputation models still cannot solve all of the problems, attacking one fraud opens the door to an attack. The architecture of the models was identified, with the realization that a few lacks that need to be fulfilled

New Dimensions of Connectivity in the Asia-Pacific

There is no bigger policy agenda in the East Asian region than connectivity. Costs of international connectivity are indeed falling, in the movement of goods, services, people and data, leading to greater flows, and to the reorganisation of business and the emergence of new forms of international transactions. There are second-round effects on productivity and growth, and on equity and inclusiveness. Participating in trade across borders involves significant set-up costs and, if these costs are lowered due to falling full costs of connectivity, more firms will participate, which is a driver of productivity growth and innovation at the firm level. Connectivity investments are linked to poverty reduction, since they reduce the costs of participating in markets. This volume includes chapters on the consequences of changes in both physical and digital connectivity for trade, for the location of economic activity, for forms of doing business, the growth of e-commerce in particular, and for the delivery of new services, especially in the financial sector. A study of China's Belt and Road Initiative (BRI) is also included. These studies are preceded by an assessment of the connectivity performance in the Asia-Pacific region and followed by a discussion of impediments to investment in projects that contribute to productivity. The collection as a whole provides the basis for a series of recommendations for regional cooperation. The Pacific Trade and Development (PAFTAD) conference series has been at the forefront of analysing challenges facing the economies of East Asia and the Pacific since its first meeting in Tokyo in January 1968

RFID in the warehouse:a literature analysis (1995-2010) of its applications, benefits, challenges and future trends

Radio Frequency Identification (RFID) has been identified as a crucial technology for the modern 21st century knowledge-based economy. Some businesses have realised benefits of RFID adoption through improvements in operational efficiency, additional cost savings, and opportunities for higher revenues. RFID research in warehousing operations has been less prominent than in other application domains. To investigate how RFID technology has had an impact in warehousing, a comprehensive analysis of research findings available from articles through leading scientific article databases has been conducted. Articles from years 1995 to 2010 have been reviewed and analysed with respect to warehouse operations, RFID application domains, benefits achieved and obstacles encountered. Four discussion topics are presented covering RFID in warehousing focusing on its applications, perceived benefits, obstacles to its adoption and future trends. This is aimed at elucidating the current state of RFID in the warehouse and providing insights for researchers to establish new research agendas and for practitioners to consider and assess the adoption of RFID in warehousing functions

Small and Medium Enterprises (SME) Adjustments to Information Technology (IT) in Trade Facilitation: The South Korean Experience

This report examines how IT was incorporated into cargo clearance procedures in Korea, and what its implications are for traders, SMEs in particular. After a short introduction in Section I, Section II examines the definition of SMEs in Korea, and SMEs’ role in Korean trade. In Section III, we describe the history of the adoption of IT in Korean cargo clearance. The introduction of IT to cargo clearance procedures in Korea can be roughly divided into two stages. The first stage includes the implementation of: Preparation for Customs Clearance Automation (1980s-1992), EDI Customs Clearance Automation Six Year Plan (1992-1997), Establishment of Paperless Customs Clearance System (1997-2001); and the Plan for Establishment of Infrastructure for Information Technology and Knowledge Management (2001-2003). The main accomplishment of the first stage was a Value Added Network / Electronic Data Interchange (VAN/EDI) which linked KCS and traders in 1996. The system was subsequently expanded so that traders could access the system through the Internet.. The second stage begun in 2003, and has nearly reached completion in 2008. The goal of the second stage is to build an e-trade system where IT is used at every stage of trade, encompassing not only government-business (traders) transactions such as cargo clearance, but all trade-related transactions including business-business transactions as well. This second stage involves the establishment of an e-trade network and “uTradeHub,” which ties not only government with traders, but other trade-related organizations and private agencies such as shippers, insurers, banks and financial institutions. These projects were carried out with considerations for SMEs in mind. Section IV describes the results of the adoption of IT into cargo clearance. We find that IT has significantly lowered costs and sped up the cargo clearance process. Section V includes some case examples of individual firms which use the e-trade network for cargo clearance. Lastly, section VI tries to draw some lessons for other countries which seek to adopt IT into cargo clearance. These lessons include: 1) Adopting IT to cargo clearance must be a part of a comprehensive customs procedure reform. 2) Legal framework must accompany the adoption of IT and e-trade 3) Single network and single standard may be more useful than variety 4) Keep It Simple 5) The e-trade system and paperless trade system is meant to be used by the widest number of people. 6) Trust must be built between SMEs and government agencies. 7) Usefulness of e-trade will increase exponentially when more countries join.SME, Information Technology, Trade Facilitation, Korea

Transnational experience and high-performing entrepreneurs in emerging economies: evidence from Vietnam

Do high-performing entrepreneurs in the technology sector in emerging economies have more, or different, transnational experience than the founders of high-performing non-technology businesses? Employing Vietnam as a case study, we find that they do; the founders of high-performing technology-oriented businesses are 15 times more likely to have transnational experience in the U.S. compared to their non-technology peers, and are 35 times more likely to be graduates of American universities compared to founders of high-performing, non-technology-oriented business. The founders of high-performing non-technology businesses are more ‘place-based’, as they have predominantly lived and studied in Vietnam. Our data and methods are comprised of a logistic regression analysis of the biographical details of Vietnam's 143 highest-performing entrepreneurs; the founders of the 76 Vietnam's (non-technology-based) companies with the highest market capitalizations and the 67 founders of Vietnam's highest performing technology-oriented companies, in terms of private equity fundraising, as of April 2020. The paper's theoretical contribution is the advance it makes in analytical explanations of why technology-based entrepreneurs have more transnational experience, especially in the U.S., than high-performing founders of businesses in other sectors; this helps extend theory on the relationship between social and human capital and entrepreneurial performance, specifically in the technology sector