A Personalized System for Conversational Recommendations

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as movies or restaurants, but are still somewhat awkward to use. Our solution is to take advantage of the complementary strengths of personalized recommendation systems and dialogue systems, creating personalized aides. We present a system -- the Adaptive Place Advisor -- that treats item selection as an interactive, conversational process, with the program inquiring about item attributes and the user responding. Individual, long-term user preferences are unobtrusively obtained in the course of normal recommendation dialogues and used to direct future conversations with the same user. We present a novel user model that influences both item search and the questions asked during a conversation. We demonstrate the effectiveness of our system in significantly reducing the time and number of interactions required to find a satisfactory item, as compared to a control group of users interacting with a non-adaptive version of the system

Relationship based Entity Recommendation System

With the increase in usage of the internet as a place to search for information, the importance of the level of relevance of the results returned by search engines have increased by many folds in recent years. In this paper, we propose techniques to improve the relevance of results shown by a search engine, by using the kinds of relationships between entities a user is interested in. We propose a technique that uses relationships between entities to recommend related entities from a knowledge base which is a collection of entities and the relationships with which they are connected to other entities. These relationships depict more real world relationships between entities, rather than just simple “is-a” or “has-a” relationships. The system keeps track of relationships on which user is clicking and uses this click count as a preference indicator to recommend future entities. This approach is very useful in modern day semantic web searches for recommending entities of user’s interests

Eliciting New Wikipedia Users' Interests via Automatically Mined Questionnaires: For a Warm Welcome, Not a Cold Start

Every day, thousands of users sign up as new Wikipedia contributors. Once joined, these users have to decide which articles to contribute to, which users to seek out and learn from or collaborate with, etc. Any such task is a hard and potentially frustrating one given the sheer size of Wikipedia. Supporting newcomers in their first steps by recommending articles they would enjoy editing or editors they would enjoy collaborating with is thus a promising route toward converting them into long-term contributors. Standard recommender systems, however, rely on users' histories of previous interactions with the platform. As such, these systems cannot make high-quality recommendations to newcomers without any previous interactions -- the so-called cold-start problem. The present paper addresses the cold-start problem on Wikipedia by developing a method for automatically building short questionnaires that, when completed by a newly registered Wikipedia user, can be used for a variety of purposes, including article recommendations that can help new editors get started. Our questionnaires are constructed based on the text of Wikipedia articles as well as the history of contributions by the already onboarded Wikipedia editors. We assess the quality of our questionnaire-based recommendations in an offline evaluation using historical data, as well as an online evaluation with hundreds of real Wikipedia newcomers, concluding that our method provides cohesive, human-readable questions that perform well against several baselines. By addressing the cold-start problem, this work can help with the sustainable growth and maintenance of Wikipedia's diverse editor community.Comment: Accepted at the 13th International AAAI Conference on Web and Social Media (ICWSM-2019