Every day, thousands of users sign up as new Wikipedia contributors. Once
joined, these users have to decide which articles to contribute to, which users
to seek out and learn from or collaborate with, etc. Any such task is a hard
and potentially frustrating one given the sheer size of Wikipedia. Supporting
newcomers in their first steps by recommending articles they would enjoy
editing or editors they would enjoy collaborating with is thus a promising
route toward converting them into long-term contributors. Standard recommender
systems, however, rely on users' histories of previous interactions with the
platform. As such, these systems cannot make high-quality recommendations to
newcomers without any previous interactions -- the so-called cold-start
problem. The present paper addresses the cold-start problem on Wikipedia by
developing a method for automatically building short questionnaires that, when
completed by a newly registered Wikipedia user, can be used for a variety of
purposes, including article recommendations that can help new editors get
started. Our questionnaires are constructed based on the text of Wikipedia
articles as well as the history of contributions by the already onboarded
Wikipedia editors. We assess the quality of our questionnaire-based
recommendations in an offline evaluation using historical data, as well as an
online evaluation with hundreds of real Wikipedia newcomers, concluding that
our method provides cohesive, human-readable questions that perform well
against several baselines. By addressing the cold-start problem, this work can
help with the sustainable growth and maintenance of Wikipedia's diverse editor
community.Comment: Accepted at the 13th International AAAI Conference on Web and Social
Media (ICWSM-2019