Influencers’ Blogging Patterns and Their Power of Shaping Consumer Purchase Decision: An Analysis from the Consumer’s Perspectives

Objectives: In conducting this thesis, the author primary aims to provide a thorough analysis on typical Influencer’s Blogging patterns that are capable of impacting consumer purchase decision. Secondly, the author intends to shed more light on the identification of the causal relationship between blogger’s recommendation and consumer behavior. Last but not least, author wish to contribute a more holistic information to the research bank about Influencer Marketing, with discussion on both major and minor issues relating to the procedure, conducts and ethical matter of this globally prevalent marketing tactics. Summary: This study benefits International Business research by addressing a global issue of Influencer Marketing strategy application. Related published articles are reviewed and findings were configured using qualitative data collection. In details, two focus group with participants are millennials with exposure to blogs and influencers were conducted. Results was then compared and contrasted to identify commonly perceived blogging patterns practiced by influencers of the field, as well as to pinpoint the scale and weight of consequent recommendations on consumer purchase decision. Discussion chapters follow to explain additional conclusion in accordance with reviewed literature. Main findings are stated along with limitation acknowledgement, international business implication and suggest for future research. Conclusions: Of all patterns mentioned in different research papers, influencers tend to adopt same application standard on content production, blogging frequency, tricks and treats, audience integration and reputation maintenance. Among five patterns, the most impactful one directly affects consumer decisions is content production. Also, the intangible relationship between influencer’s recommendation and purchase decision is solidified. With a proven existence of the correlation, analysis on other minor factors is being put on tray, generating managerial implication for mutual benefits to all of the stakeholder in the industry, namely the brands, the bloggers and the consumers

An exploration of the role of bloggers and blogger characteristics, in the consumer buying process for cosmetics in the Thai market

Consumers often use online information to help them make better buying decisions (Cheung, 2014; Lu et al., 2014). Blogs and bloggers’ opinion can be one of the most important sources of information for consumers evaluating products and services, reducing a consumer’s cognitive effort and uncertainty before making a purchase (Mrazek, 2010). Employing bloggers to spread information on products has become one of the most powerful word-of-mouth strategies for marketers (Kempe, 2003; Sussman, Siegal et al., 2003; Scoble, 2006). This thesis aims to understand how bloggers and social media influence consumers’ decision-making processes and to explore the characteristics of blogs and bloggers in term of trustworthiness and credibility in the environment of the marketing practices for beauty products in the Thai market. Qualitative research methods were used, including online observations and interviews. The interviewees covered 38 Thai women who have experience in using online beauty reviews. This thesis develops the Theory of Planned Behaviour Model (TPB) to understand how beauty bloggers have influenced the consumer’s decision-making process. Moreover, the characteristics of blogs and bloggers in terms of trustworthiness and credibility are explored and explained in relation to the dual processes (central route and peripheral route) from the Elaboration Likelihood Model (ELM). The thesis contributes new knowledge in relation to the content-based factors existing in the central route and their relationship to the peripheral route (sincerity, actual use, expertise, and experience). Therefore, bloggers can show their ability and potential to use a product and criticize its quality through writing, photography, and videos. Furthermore, the analysis found that factors from the Technology Acceptance Model (TAM) could be adapted and applied to explain further the consumer perception of bloggers

Predicting Knowledge Sharing Behaviour among Non-Academic Staff in University of Ibadan, Nigeria

Knowledge sharing in higher institution of learning such as Universities is important to improved productivity. The purpose of this study is to analyse psychological motivations underlying non-academic staff’ knowledge sharing behaviour (KSB) in University of Ibadan using the theory of planned behaviour (TPB). A questionnaire survey was conducted among non-academic staff from 13 faculties in the University of Ibadan. A total of 276 usable questionnaires were collected. Multiple regression analysis is applied to test the research model and hypotheses. Findings from the study revealed that non-academic staff’ knowledge sharing intention is significantly influenced by attitude, subjective norm and perceived behavioural control. Also, perceived behavioural control was identified as the factor having the strongest influence on knowledge sharing intention. Furthermore, it was found that non-academic staff’ KSB in university of Ibadan is significantly predicted by their perceived behavioural control and knowledge sharing intention, signifying that KSB is under both non-academic staff’ volitional and perceived behavioural control, which is different from other groups of professionals in previous studies. Several managerial implications are suggested for the administrators to manage non-academic staff’ KSB in the university. It is one of the first studies to exploit social psychological theory to examine non-academic staff’ KSB in the university setting. However, the research model only shows predictive power and lacks explanatory power. Nevertheless, it provides a starting point for future researchers to further explore the salient beliefs underlying attitude, subjective norm and perceived behavioural control so as to explain KSB among non-academic staff’ in the university context

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

A content analysis of green information on three major online search engines.

Master of Commerce in Management. University of KwaZulu-Natal, Pietermaritzburg, 2017.In a world where information is critical to decision making, the search for information has been made easier by the ease of access to online platforms such as articles, reviews, statistics, videos, images and even social media. A growing trend and concern is green behaviour which has emerged from concerns about the sustainability and condition of the environment. A study of the content of available online information related to how consumers can be greener would be beneficial to marketers and businesses in the process of developing their strategies to address the needs of the green consumer. The objectives of this study were to determine the extent and content of the environmental information available online which is targeted at consumers and to identify who is providing the environmental information. The content of each website listed from the search engines was evaluated against criteria from a structured research questionnaire. The study was conducted in the form of a content analysis of three major search engines which were Google, Yahoo and Bing. The study found that recycling, reducing, green products and energy efficiency were the most prevelant solutions on the environmental information sites. Profit-orientated companies and educational institutions are the major providers of environmental information available online as they collectively contributed about 70% of the information available online. Businesses should align their products in such a way that they offer solutions to environmental challenges. This should further be translated and be visible in their product labels and websites. Green marketers should consider uploading environmental information which appeals to a child audience

Youth and Digital Media: From Credibility to Information Quality

Building upon a process-and context-oriented information quality framework, this paper seeks to map and explore what we know about the ways in which young users of age 18 and under search for information online, how they evaluate information, and how their related practices of content creation, levels of new literacies, general digital media usage, and social patterns affect these activities. A review of selected literature at the intersection of digital media, youth, and information quality -- primarily works from library and information science, sociology, education, and selected ethnographic studies -- reveals patterns in youth's information-seeking behavior, but also highlights the importance of contextual and demographic factors both for search and evaluation. Looking at the phenomenon from an information-learning and educational perspective, the literature shows that youth develop competencies for personal goals that sometimes do not transfer to school, and are sometimes not appropriate for school. Thus far, educational initiatives to educate youth about search, evaluation, or creation have depended greatly on the local circumstances for their success or failure

Repeat tourist behaviour: understanding the motivations and experiences of repeat tourists and identifying stakeholder perspectives

Manisha Agarwal investigated the motivation and experience of repeat tourists and the stakeholder perspectives about repeat tourism. She found that the experience and motivation for repeat tourists varied significantly with different number of repeat visits. The findings have implication for strategy development for repeat tourists not only in India but in wider tourism context

Social media as a data gathering tool for international business qualitative research: opportunities and challenges

Lusophone African (LA) multinational enterprises (MNEs) are becoming a significant pan-African and global economic force regarding their international presence and influence. However, given the extreme poverty and lack of development in their home markets, many LA enterprises seeking to internationalize lack resources and legitimacy in international markets. Compared to higher income emerging markets, Lusophone enterprises in Africa face more significant challenges in their internationalization efforts. Concomitantly, conducting significant international business (IB) research in these markets to understand these MNEs internationalization strategies can be a very daunting task. The fast-growing rise of social media on the Internet, however, provides an opportunity for IB researchers to examine new phenomena in these markets in innovative ways. Unfortunately, for various reasons, qualitative researchers in IB have not fully embraced this opportunity. This article studies the use of social media in qualitative research in the field of IB. It offers an illustrative case based on qualitative research on internationalization modes of LAMNEs conducted by the authors in Angola and Mozambique using social media to identify and qualify the population sample, as well as interact with subjects and collect data. It discusses some of the challenges of using social media in those regions of Africa and suggests how scholars can design their studies to capitalize on social media and corresponding data as a tool for qualitative research. This article underscores the potential opportunities and challenges inherent in the use of social media in IB-oriented qualitative research, providing recommendations on how qualitative IB researchers can design their studies to capitalize on data generated by social media.https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406https://doi.org/10.1080/15475778.2019.1634406Accepted manuscriptPublished versio

Turning to Peers: Integrating Understanding of the Self, the Condition, and Others’ Experiences in Making Sense of Complex Chronic Conditions

People are increasingly involved in the self-management of their own health, including chronic conditions. With technology advances, the choice of self-management practices, tools, and technologies has never been greater. The studies reported here investigated the information seeking practices of two different chronic health populations in their quest to manage their health conditions. Migraine and diabetes patients and clinicians in the UK and the US were interviewed about their information needs and practices, and representative online communities were explored to inform a qualitative study. We found that people with either chronic condition require personally relevant information and use a broad and varied set of practices and tools to make sense of their specific symptoms, triggers, and treatments. Participants sought out different types of information from varied sources about themselves, their medical condition, and their peers’ experiences of the same chronic condition. People with diabetes and migraine expended great effort to validate their personal experiences of their condition and determine whether these experiences were ‘normal’. Based on these findings, we discuss the need for future personal health technologies that support people in engaging in meaningful and personalised data collection, information seeking, and information sharing with peers in flexible ways that enable them to better understand their own condition