Quality of Information in Mobile Crowdsensing: Survey and Research Challenges

Smartphones have become the most pervasive devices in people's lives, and are clearly transforming the way we live and perceive technology. Today's smartphones benefit from almost ubiquitous Internet connectivity and come equipped with a plethora of inexpensive yet powerful embedded sensors, such as accelerometer, gyroscope, microphone, and camera. This unique combination has enabled revolutionary applications based on the mobile crowdsensing paradigm, such as real-time road traffic monitoring, air and noise pollution, crime control, and wildlife monitoring, just to name a few. Differently from prior sensing paradigms, humans are now the primary actors of the sensing process, since they become fundamental in retrieving reliable and up-to-date information about the event being monitored. As humans may behave unreliably or maliciously, assessing and guaranteeing Quality of Information (QoI) becomes more important than ever. In this paper, we provide a new framework for defining and enforcing the QoI in mobile crowdsensing, and analyze in depth the current state-of-the-art on the topic. We also outline novel research challenges, along with possible directions of future work.Comment: To appear in ACM Transactions on Sensor Networks (TOSN

Extracting News Events from Microblogs

Twitter stream has become a large source of information for many people, but the magnitude of tweets and the noisy nature of its content have made harvesting the knowledge from Twitter a challenging task for researchers for a long time. Aiming at overcoming some of the main challenges of extracting the hidden information from tweet streams, this work proposes a new approach for real-time detection of news events from the Twitter stream. We divide our approach into three steps. The first step is to use a neural network or deep learning to detect news-relevant tweets from the stream. The second step is to apply a novel streaming data clustering algorithm to the detected news tweets to form news events. The third and final step is to rank the detected events based on the size of the event clusters and growth speed of the tweet frequencies. We evaluate the proposed system on a large, publicly available corpus of annotated news events from Twitter. As part of the evaluation, we compare our approach with a related state-of-the-art solution. Overall, our experiments and user-based evaluation show that our approach on detecting current (real) news events delivers a state-of-the-art performance

Considering Human Aspects on Strategies for Designing and Managing Distributed Human Computation

A human computation system can be viewed as a distributed system in which the processors are humans, called workers. Such systems harness the cognitive power of a group of workers connected to the Internet to execute relatively simple tasks, whose solutions, once grouped, solve a problem that systems equipped with only machines could not solve satisfactorily. Examples of such systems are Amazon Mechanical Turk and the Zooniverse platform. A human computation application comprises a group of tasks, each of them can be performed by one worker. Tasks might have dependencies among each other. In this study, we propose a theoretical framework to analyze such type of application from a distributed systems point of view. Our framework is established on three dimensions that represent different perspectives in which human computation applications can be approached: quality-of-service requirements, design and management strategies, and human aspects. By using this framework, we review human computation in the perspective of programmers seeking to improve the design of human computation applications and managers seeking to increase the effectiveness of human computation infrastructures in running such applications. In doing so, besides integrating and organizing what has been done in this direction, we also put into perspective the fact that the human aspects of the workers in such systems introduce new challenges in terms of, for example, task assignment, dependency management, and fault prevention and tolerance. We discuss how they are related to distributed systems and other areas of knowledge.Comment: 3 figures, 1 tabl

User Guidance for Efficient Fact Checking

The Web constitutes a valuable source of information. In recent years, it fostered the construction of large-scale knowledge bases, such as Freebase, YAGO, and DBpedia. The open nature of the Web, with content potentially being generated by everyone, however, leads to inaccuracies and misinformation. Construction and maintenance of a knowledge base thus has to rely on fact checking, an assessment of the credibility of facts. Due to an inherent lack of ground truth information, such fact checking cannot be done in a purely automated manner, but requires human involvement. In this paper, we propose a comprehensive framework to guide users in the validation of facts, striving for a minimisation of the invested effort. Our framework is grounded in a novel probabilistic model that combines user input with automated credibility inference. Based thereon, we show how to guide users in fact checking by identifying the facts for which validation is most beneficial. Moreover, our framework includes techniques to reduce the manual effort invested in fact checking by determining when to stop the validation and by supporting efficient batching strategies. We further show how to handle fact checking in a streaming setting. Our experiments with three real-world datasets demonstrate the efficiency and effectiveness of our framework: A knowledge base of high quality, with a precision of above 90\%, is constructed with only a half of the validation effort required by baseline techniques

CrowdBC: A blockchain-based decentralized framework for crowdsourcing

Crowdsourcing systems which utilize the human intelligence to solve complex tasks have gained considerable interest and adoption in recent years. However, the majority of existing crowdsourcing systems rely on central servers, which are subject to the weaknesses of traditional trust-based model, such as single point of failure. They are also vulnerable to distributed denial of service (DDoS) and Sybil attacks due to malicious users involvement. In addition, high service fees from the crowdsourcing platform may hinder the development of crowdsourcing. How to address these potential issues has both research and substantial value. In this paper, we conceptualize a blockchain-based decentralized framework for crowdsourcing named CrowdBC, in which a requester’s task can be solved by a crowd of workers without relying on any third trusted institution, users’ privacy can be guaranteed and only low transaction fees are required. In particular, we introduce the architecture of our proposed framework, based on which we give a concrete scheme. We further implement a software prototype on Ethereum public test network with real-world dataset. Experiment results show the feasibility, usability and scalability of our proposed crowdsourcing system

Using big data for customer centric marketing

This chapter deliberates on “big data” and provides a short overview of business intelligence and emerging analytics. It underlines the importance of data for customer-centricity in marketing. This contribution contends that businesses ought to engage in marketing automation tools and apply them to create relevant, targeted customer experiences. Today’s business increasingly rely on digital media and mobile technologies as on-demand, real-time marketing has become more personalised than ever. Therefore, companies and brands are striving to nurture fruitful and long lasting relationships with customers. In a nutshell, this chapter explains why companies should recognise the value of data analysis and mobile applications as tools that drive consumer insights and engagement. It suggests that a strategic approach to big data could drive consumer preferences and may also help to improve the organisational performance.peer-reviewe

How we do things with words: Analyzing text as social and cultural data

In this article we describe our experiences with computational text analysis. We hope to achieve three primary goals. First, we aim to shed light on thorny issues not always at the forefront of discussions about computational text analysis methods. Second, we hope to provide a set of best practices for working with thick social and cultural concepts. Our guidance is based on our own experiences and is therefore inherently imperfect. Still, given our diversity of disciplinary backgrounds and research practices, we hope to capture a range of ideas and identify commonalities that will resonate for many. And this leads to our final goal: to help promote interdisciplinary collaborations. Interdisciplinary insights and partnerships are essential for realizing the full potential of any computational text analysis that involves social and cultural concepts, and the more we are able to bridge these divides, the more fruitful we believe our work will be

A Survey of Location Prediction on Twitter

Locations, e.g., countries, states, cities, and point-of-interests, are central to news, emergency events, and people's daily lives. Automatic identification of locations associated with or mentioned in documents has been explored for decades. As one of the most popular online social network platforms, Twitter has attracted a large number of users who send millions of tweets on daily basis. Due to the world-wide coverage of its users and real-time freshness of tweets, location prediction on Twitter has gained significant attention in recent years. Research efforts are spent on dealing with new challenges and opportunities brought by the noisy, short, and context-rich nature of tweets. In this survey, we aim at offering an overall picture of location prediction on Twitter. Specifically, we concentrate on the prediction of user home locations, tweet locations, and mentioned locations. We first define the three tasks and review the evaluation metrics. By summarizing Twitter network, tweet content, and tweet context as potential inputs, we then structurally highlight how the problems depend on these inputs. Each dependency is illustrated by a comprehensive review of the corresponding strategies adopted in state-of-the-art approaches. In addition, we also briefly review two related problems, i.e., semantic location prediction and point-of-interest recommendation. Finally, we list future research directions.Comment: Accepted to TKDE. 30 pages, 1 figur