A multiple criteria supplier segmentation using outranking and value function methods

[EN] Suppliers play a key role in supply chain management which involves evaluation for supplier selection problem, as well as other complex issues that companies should take into account. The purpose of this research is to develop and test an integrated system, which allows qualifying providers and also supplier segmentation by monitoring their performance based on a multiple criteria tool for systematic decision making. This proposal consists in a general procedure to assess suppliers based mainly on exploiting all reliable databases of the company. Firstly, for each group of products, their evaluation criteria are defined collaboratively in order to determine their critical and strategic performance, which are then integrated with other criteria that are specific of the suppliers and represent relevant aspects for the company, also classified by critical and strategic dimensions. Two multiple criteria methods, compensatory and non-compensatory, are used and compared so as to point out their strengths, weaknesses and flexibility for the supplier evaluation in different contexts, which are usually relevant in the supply chain management. A value function approach is the appropriate method to qualify providers to be included in the panel of approved suppliers of the company as this process depends only on own features of the supplier. On the other hand, outranking methods such as PROMETHEE have shown greater potential and robustness to develop portfolios with suppliers that should be partners of the company, as well as to identify other types of relationships, such as long term contracts, market policies or to highlight those to be removed from their portfolio. These results and conclusions are based on an empirical research in a multinational company for food, pharmaceuticals and chemicals. This system has shown a great impact as it represents the first supplier segmentation proposal applied to industry, in which decision making not only takes into account opinions and judgements, but also integrates historical data and expert knowledge. This approach provides a robust support system to inform operative, tactical and strategic decisions, which is very relevant when applying an advanced management in practice.This research has been partially developed with the support of the Ministry of Economy and Competitiveness (Ref. ECO2011-27369) and Ministry of Education (Marina Segura, scholarship of Training Plan of University Teaching).Segura, M.; Maroto, C. (2017). A multiple criteria supplier segmentation using outranking and value function methods. Expert Systems with Applications. 69:87-100. doi:10.1016/eswa.2016.10.031S871006

Quantifying the Sustainability of Products and Suppliers in Food Distribution Companies

[EN] Supplier evaluation is a relevant task of supply chain management where multicriteria methods make great contributions to manufacturing industries. This is not the case in food distribution companies, which have a key role in providing safe and affordable food to society. The purpose of this research is to measure the sustainability of products and suppliers in food distribution companies through a multiple criteria approach. Firstly, the system proposed provides indicators to qualify products and assess the food quality, using the compensatory Multi-Attribute Utility Theory (MAUT) model. Secondly, these indicators are included in supplier evaluation, which takes economic, environmental, and social criteria into account. MAUT and Preference Ranking Organisation Method for Enrichment Evaluation (PROMETHEE), a non-compensatory method, are used for supplier evaluation. This approach has been validated for fresh food in a supermarket chain, mainly using historical data. Partial indicators, such as food safety scores, together with global indicators of suppliers, inform the most appropriate decisions and the most appropriate relations between companies and providers. Poor performance in food safety can lead to the disqualification of some suppliers. MAUT is good for qualifying products and is easy to apply at the operational level in logistic platforms, while PROMETHEE is more suitable for supplier segmentation, as it helps to identify supplier strengths and weaknesses.This research was funded by the Regional Ministry of Education, Research, Culture and Sport of the Autonomous Government of the Valencian Region, Spain, grant number AICO/2017/066.Segura Maroto, M.; Maroto Álvarez, MC.; Segura García Del Río, B. (2019). Quantifying the Sustainability of Products and Suppliers in Food Distribution Companies. Sustainability. 11(21):1-18. https://doi.org/10.3390/su11215875S1181121Thies, C., Kieckhäfer, K., Spengler, T. S., & Sodhi, M. S. (2019). Operations research for sustainability assessment of products: A review. European Journal of Operational Research, 274(1), 1-21. doi:10.1016/j.ejor.2018.04.039Diaz-Balteiro, L., González-Pachón, J., & Romero, C. (2017). Measuring systems sustainability with multi-criteria methods: A critical review. European Journal of Operational Research, 258(2), 607-616. doi:10.1016/j.ejor.2016.08.075Zimmer, K., Fröhling, M., & Schultmann, F. (2015). Sustainable supplier management – a review of models supporting sustainable supplier selection, monitoring and development. International Journal of Production Research, 54(5), 1412-1442. doi:10.1080/00207543.2015.1079340Chai, J., & Ngai, E. W. T. (2020). Decision-making techniques in supplier selection: Recent accomplishments and what lies ahead. Expert Systems with Applications, 140, 112903. doi:10.1016/j.eswa.2019.112903Chai, J., Liu, J. N. K., & Ngai, E. W. T. (2013). Application of decision-making techniques in supplier selection: A systematic review of literature. Expert Systems with Applications, 40(10), 3872-3885. doi:10.1016/j.eswa.2012.12.040Govindan, K., Rajendran, S., Sarkis, J., & Murugesan, P. (2015). Multi criteria decision making approaches for green supplier evaluation and selection: a literature review. Journal of Cleaner Production, 98, 66-83. doi:10.1016/j.jclepro.2013.06.046Ansari, Z. N., & Kant, R. (2017). A state-of-art literature review reflecting 15 years of focus on sustainable supply chain management. Journal of Cleaner Production, 142, 2524-2543. doi:10.1016/j.jclepro.2016.11.023Ho, W., Xu, X., & Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal of Operational Research, 202(1), 16-24. doi:10.1016/j.ejor.2009.05.009Rajeev, A., Pati, R. K., Padhi, S. S., & Govindan, K. (2017). Evolution of sustainability in supply chain management: A literature review. Journal of Cleaner Production, 162, 299-314. doi:10.1016/j.jclepro.2017.05.026Demir, L., Akpınar, M. E., Araz, C., & Ilgın, M. A. (2018). A green supplier evaluation system based on a new multi-criteria sorting method: VIKORSORT. Expert Systems with Applications, 114, 479-487. doi:10.1016/j.eswa.2018.07.071Dweiri, F., Kumar, S., Khan, S. A., & Jain, V. (2016). Designing an integrated AHP based decision support system for supplier selection in automotive industry. Expert Systems with Applications, 62, 273-283. doi:10.1016/j.eswa.2016.06.030Chang, L., Ouzrout, Y., Nongaillard, A., Bouras, A., & Jiliu, Z. (2014). Multi-criteria decision making based on trust and reputation in supply chain. International Journal of Production Economics, 147, 362-372. doi:10.1016/j.ijpe.2013.04.014Ekici, A. (2013). An improved model for supplier selection under capacity constraint and multiple criteria. International Journal of Production Economics, 141(2), 574-581. doi:10.1016/j.ijpe.2012.09.013Lin, R.-H. (2012). An integrated model for supplier selection under a fuzzy situation. International Journal of Production Economics, 138(1), 55-61. doi:10.1016/j.ijpe.2012.02.024Amid, A., Ghodsypour, S. H., & O’Brien, C. (2011). A weighted max–min model for fuzzy multi-objective supplier selection in a supply chain. International Journal of Production Economics, 131(1), 139-145. doi:10.1016/j.ijpe.2010.04.044Chen, Y.-J. (2011). Structured methodology for supplier selection and evaluation in a supply chain. Information Sciences, 181(9), 1651-1670. doi:10.1016/j.ins.2010.07.026Zeydan, M., Çolpan, C., & Çobanoğlu, C. (2011). A combined methodology for supplier selection and performance evaluation. Expert Systems with Applications, 38(3), 2741-2751. doi:10.1016/j.eswa.2010.08.064Şen, C. G., Baraçlı, H., Şen, S., & Başlıgil, H. (2009). An integrated decision support system dealing with qualitative and quantitative objectives for enterprise software selection. Expert Systems with Applications, 36(3), 5272-5283. doi:10.1016/j.eswa.2008.06.070Bottani, E., & Rizzi, A. (2008). An adapted multi-criteria approach to suppliers and products selection—An application oriented to lead-time reduction. International Journal of Production Economics, 111(2), 763-781. doi:10.1016/j.ijpe.2007.03.012Govindan, K., Kadziński, M., & Sivakumar, R. (2017). Application of a novel PROMETHEE-based method for construction of a group compromise ranking to prioritization of green suppliers in food supply chain. Omega, 71, 129-145. doi:10.1016/j.omega.2016.10.004Rezaei, J. (2015). Best-worst multi-criteria decision-making method. Omega, 53, 49-57. doi:10.1016/j.omega.2014.11.009Rezaei, J., & Ortt, R. (2013). Multi-criteria supplier segmentation using a fuzzy preference relations based AHP. European Journal of Operational Research, 225(1), 75-84. doi:10.1016/j.ejor.2012.09.037Segura, M., & Maroto, C. (2017). A multiple criteria supplier segmentation using outranking and value function methods. Expert Systems with Applications, 69, 87-100. doi:10.1016/j.eswa.2016.10.031Bloemhof, J. M., & Soysal, M. (2016). Sustainable Food Supply Chain Design. Springer Series in Supply Chain Management, 395-412. doi:10.1007/978-3-319-29791-0_18Grimm, J. H., Hofstetter, J. S., & Sarkis, J. (2014). Critical factors for sub-supplier management: A sustainable food supply chains perspective. International Journal of Production Economics, 152, 159-173. doi:10.1016/j.ijpe.2013.12.011Lau, H., Nakandala, D., & Shum, P. K. (2018). A business process decision model for fresh-food supplier evaluation. Business Process Management Journal, 24(3), 716-744. doi:10.1108/bpmj-01-2016-0015Beske, P., Land, A., & Seuring, S. (2014). Sustainable supply chain management practices and dynamic capabilities in the food industry: A critical analysis of the literature. International Journal of Production Economics, 152, 131-143. doi:10.1016/j.ijpe.2013.12.026Schmitt, E., Galli, F., Menozzi, D., Maye, D., Touzard, J.-M., Marescotti, A., … Brunori, G. (2017). Comparing the sustainability of local and global food products in Europe. Journal of Cleaner Production, 165, 346-359. doi:10.1016/j.jclepro.2017.07.039Behzadian, M., Kazemzadeh, R. B., Albadvi, A., & Aghdasi, M. (2010). PROMETHEE: A comprehensive literature review on methodologies and applications. European Journal of Operational Research, 200(1), 198-215. doi:10.1016/j.ejor.2009.01.021The PROMETHEE Bibliographical Databasehttp://www.promethee-gaia.net/bibliographical-database.htmlChen, Y.-H., Wang, T.-C., & Wu, C.-Y. (2011). Strategic decisions using the fuzzy PROMETHEE for IS outsourcing. 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The state of the art development of AHP (1979-2017): A literature review with a social network analysis

Although many papers describe the evolution of the analytic hierarchy process (AHP), most adopt a subjective approach. This paper examines the pattern of development of the AHP research field using social network analysis and scientometrics, and identifies its intellectual structure. The objectives are: (i) to trace the pattern of development of AHP research; (ii) to identify the patterns of collaboration among authors; (iii) to identify the most important papers underpinning the development of AHP; and (iv) to discover recent areas of interest. We analyse two types of networks: social networks, that is, co-authorship networks, and cognitive mapping or the network of disciplines affected by AHP. Our analyses are based on 8441 papers published between 1979 and 2017, retrieved from the ISI Web of Science database. To provide a longitudinal perspective on the pattern of evolution of AHP, we analyse these two types of networks during the three periods 1979?1990, 1991?2001 and 2002?2017. We provide some basic statistics on AHP journals and researchers, review the main topics and applications of integrated AHPs and provide direction for future research by highlighting some open questions

Segmentasi Pemasok untuk Bahan Baku Rambut Palsu pada PT Biotakara

PT Bio Takara is an exporter company that produces wigs and eyelashes. On wigs division, some suppliers frequently face many problems such as late delivery, conformed products, and unspecified products. PT Bio Takara never do segmentation activity to know the position of every supplier on the segmentation matrix. The purpose of supplier segmentation is to know the relationship management that fits the supplier, Determination and calculation of the criterion weight on every dimensions is done by the related people. By doing the supplier segmentation, PT Bio Takara can see the position of the supplier based on capabilities and willingness dimension that refer to Rezaei\u27s and Ortt\u27s model (2012). The result of the criterion determination shows that 8 criterion are selected for Capabilities Dimension and 6 criterion for Willingness Dimension. The aggregated weight result with the supplier score will be a basis to determine supplier\u27s position on the segmentation matrix. There are 9 suppliers that are included in type 4, supplier A, B, C, D, E, F, G, H and K, whereas two other supplier are included in type 2, supplier I dan J

The state of the art development of AHP (1979-2017): a literature review with a social network analysis

Although many papers describe the evolution of the analytic hierarchy process (AHP), most adopt a subjective approach. This paper examines the pattern of development of the AHP research field using social network analysis and scientometrics, and identifies its intellectual structure. The objectives are: (i) to trace the pattern of development of AHP research; (ii) to identify the patterns of collaboration among authors; (iii) to identify the most important papers underpinning the development of AHP; and (iv) to discover recent areas of interest. We analyse two types of networks: social networks, that is, co-authorship networks, and cognitive mapping or the network of disciplines affected by AHP. Our analyses are based on 8441 papers published between 1979 and 2017, retrieved from the ISI Web of Science database. To provide a longitudinal perspective on the pattern of evolution of AHP, we analyse these two types of networks during the three periods 1979–1990, 1991–2001 and 2002–2017. We provide some basic statistics on AHP journals and researchers, review the main topics and applications of integrated AHPs and provide direction for future research by highlighting some open questions

A supplier selection using a hybrid grey based hierarchical clustering and artificial bee colony

Selection of one or a combination of the most suitable potential providers and outsourcing problem is the most important strategies in logistics and supply chain management. In this paper, selection of an optimal combination of suppliers in inventory and supply chain management are studied and analyzed via multiple attribute decision making approach, data mining and evolutionary optimization algorithms. For supplier selection in supply chain, hierarchical clustering according to the studied indexes first clusters suppliers. Then, according to its cluster, each supplier is evaluated through Grey Relational Analysis. Then the combination of suppliers’ Pareto optimal rank and costs are obtained using Artificial Bee Colony meta-heuristic algorithm. A case study is conducted for a better description of a new algorithm to select a multiple source of suppliers

A Decision Tool for Supplier Selection That Takes into Account Power and Performance

Companies select their suppliers to provide required performance while being successful partners. An important aspect of collaboration is the power relationship between the company and its suppliers. Although the significance of power in supplier selection is acknowledged, published work rarely includes assessment of power. An empirical study on selecting suppliers for new product developments in a major European diesel engine manufacturing company, supported by three smaller studies with electronic engineering companies, frames overall questions regarding the importance of incorporating power into supplier selection and how this might be achieved. This research proposes an approach that assesses both performance and power and integrates the assessment results by modelling the relative effects of power and performance. It positions the suppliers into six scenarios (ideal, satisfying, tolerable, unfavourable, risky and tough) which depict to what extent a supplier is ‘suitable’ to work with. A reverse analysis reviews the relationship when several suppliers appear suitable. An assessment method is developed incorporating both subjective and objective data for qualitative and quantitative criteria. It combines two decision making methods, AHP and TOPSIS, with triangular fuzzy numbers. Multiple judgements from several decision makers are synthesised. This method is adapted for performance assessment of single, group and cross-group suppliers. Weights are calculated for the criteria, and combined with calculations of supplier performance against each criterion to provide an overall assessment and supplier profile. Power is quantified against a set of power determinants and power relations (supplier dominance, buyer dominance and balanced) are determined. The effects of supplier perceptions (objective, optimistic and pessimistic) are estimated in the calculation. The proposed approach involves complex calculations and a prototype software tool is developed with graphical interfaces. The tool includes performance criteria and power determinants collected from literature and allows users to define new ones. Application to an agriculture case enables the sustainable performance of suppliers (farmers) to be evaluated and compared

Multicriteria sorting method based on global and local search for supplier segmentation

[EN] The aim of this research is to develop a robust multicriteria method to classify suppliers into ordered cate-gories and its validation in real contexts. The proposed technique is based on a property of net flows of thePROMETHEE method and uses global and local search concepts, which are common in the optimisationfield. The results obtained are compared to those from the most cited sorting algorithm, and an empiricalvalidation and sensitivity analysis is performed using real supplier evaluation data. Furthermore, it does notrequire additional information from decision-makers as other sorting algorithms do for assigning incompa-rable or indifferent alternatives to groups. An extension of the silhouette concept from data mining is alsocontributed to measure the quality of ordered classes. Both contributions are easy to apply and integrate intodecision support systems for automated decisions in the supply chain management. Finally, this practicalapproach is also useful to classify customers and any type of alternatives or actions into ordered categories,which have an increasing number of real applications.Barrera, F.; Segura Maroto, M.; Maroto Álvarez, MC. (2023). Multicriteria sorting method based on global and local search for supplier segmentation. International Transactions in Operational Research. 1-27. https://doi.org/10.1111/itor.1328812