4 research outputs found
Information Management for Mobility-as-a-Service Based on Autonomous Vehicles
The Mobility-as-a-Service (MaaS) concept is proposed to facilitate integration of transport modes
regarding personalized journey planning and payment. When conventional vehicles are replaced by
autonomous road vehicles (AVs) in MaaS, the information management processes alter significantly.
The research questions were: how to model, design, and operate the new mobility services based on
AVs in MaaS framework, focusing on information management. System engineering (SE) principles
were applied. We elaborated the system structure model, the data model and the operational model. The
connections among models were also presented. A dynamic pricing method was introduced to
conciliate the demand and capacity as well as to calculate the service fee in MaaS. The theoretical
results are applicable during design of the new service
Analisis Implementasi Model Bisnis On Demand Service Mobile Platform Terhadap Tingkat Kepuasan Pelanggan Gojek Di Indonesia
The influence of the role of technology today, bringing competition in the business world will be more stringent over time. Technology in the modern world is a very important role in supporting the company's business processes that will have a positive impact on the company. For example, business people in the field of transportation. PT. Gojek Indonesia is one of the online services transportation business that utilizes mobile technology platform to support the business process model on demand service used by Gojek companies so that the services provided to customers run well and in line with expectations of business opportunities in Indonesia. Gojek companies are examples of startup companies in Indonesia that use mobile platform technology. In this study using descriptive method that starts with a survey to find the necessary data such as the data downloader of the Gojek application in the play store and the reviews or comments given by the customer to the application. These data will then be analyzed to see the level of satisfaction of customers or users of mobile platform-based services
Analisis Implementasi Model Bisnis On Demand Service Mobile Platform Terhadap Tingkat Kepuasan Pelanggan Gojek Di Indonesia
The influence of the role of technology today, bringing competition in the business world will be more stringent over time. Technology in the modern world is a very important role in supporting the company's business processes that will have a positive impact on the company. For example, business people in the field of transportation. PT. Gojek Indonesia is one of the online services transportation business that utilizes mobile technology platform to support the business process model on demand service used by Gojek companies so that the services provided to customers run well and in line with expectations of business opportunities in Indonesia. Gojek companies are examples of startup companies in Indonesia that use mobile platform technology. In this study using descriptive method that starts with a survey to find the necessary data such as the data downloader of the Gojek application in the play store and the reviews or comments given by the customer to the application. These data will then be analyzed to see the level of satisfaction of customers or users of mobile platform-based services.</p