117,488 research outputs found
Web Acceptance and Usage Model: A Comparison between Goal-directed and Experiential Web Users
In this paper we analyse the Web acceptance and usage between goal-directed users and experiential users, incorporating intrinsic motives to improve the particular and explanatory TAM value –traditionally related to extrinsic motives-. A field study was conducted to validate measures used to operationalize model variables and to test the hypothesised network of relationships. The data analysis method used was Partial Least Squares (PLS).The empirical results provided strong support for the hypotheses, highlighting the roles of flow, ease of use and usefulness in determining the actual use of the Web among experiential and goal-directed users. In contrast with previous research that suggests that flow would be more likely to occur during experiential activities than goal-directed activities, we found clear evidence of flow for goal-directed activities. In particular the study findings indicate that flow might play a powerfulrole in determining the attitude towards usage,intention to useand, in turn,actual Web use among experiential and goal-directed users
Contextualised Browsing in a Digital Library's Living Lab
Contextualisation has proven to be effective in tailoring \linebreak search
results towards the users' information need. While this is true for a basic
query search, the usage of contextual session information during exploratory
search especially on the level of browsing has so far been underexposed in
research. In this paper, we present two approaches that contextualise browsing
on the level of structured metadata in a Digital Library (DL), (1) one variant
bases on document similarity and (2) one variant utilises implicit session
information, such as queries and different document metadata encountered during
the session of a users. We evaluate our approaches in a living lab environment
using a DL in the social sciences and compare our contextualisation approaches
against a non-contextualised approach. For a period of more than three months
we analysed 47,444 unique retrieval sessions that contain search activities on
the level of browsing. Our results show that a contextualisation of browsing
significantly outperforms our baseline in terms of the position of the first
clicked item in the result set. The mean rank of the first clicked document
(measured as mean first relevant - MFR) was 4.52 using a non-contextualised
ranking compared to 3.04 when re-ranking the result lists based on similarity
to the previously viewed document. Furthermore, we observed that both
contextual approaches show a noticeably higher click-through rate. A
contextualisation based on document similarity leads to almost twice as many
document views compared to the non-contextualised ranking.Comment: 10 pages, 2 figures, paper accepted at JCDL 201
What Drives Volunteers to Accept a Digital Platform That Supports NGO Projects?
Technology has become the driving force for both economic and social change. However, the recruitment of volunteers into the projects of non-profit-making organizations (NGO) does not usually make much use of information and communication technology (ICT). Organizations in this sector should incorporate and use digital platforms in order to attract the most well-prepared and motivated young volunteers. The main aim of this paper is to use an extended Technology Acceptance Model (TAM) to analyze the acceptance of a technological platform that provides a point of contact for non-profit-making organizations and potential volunteers. The TAM is used to find the impact that this new recruitment tool for volunteers can have on an ever-evolving industry. The TAM has been extended with the image and reputation and visual identity variables in order to measure the influence of these non-profit-making organizations on the establishment and implementation of a social network recruitment platform. The data analyzed are from a sample of potential volunteers from non-profit-making organizations in Spain. A structural equation approach using partial least squares was used to evaluate the acceptance model. The results provide an important contribution to the literature about communication in digital environments by non-profit-making organizations as well as strategies to improve their digital reputation
Critical review of the e-loyalty literature: a purchase-centred framework
Over the last few years, the concept of online loyalty has been examined extensively in the literature, and it remains a topic of constant inquiry for both academics and marketing managers. The tremendous development of the Internet for both marketing and e-commerce settings, in conjunction with the growing desire of consumers to purchase online, has promoted two main outcomes: (a) increasing numbers of Business-to-Customer companies running businesses online and (b) the development of a variety of different e-loyalty research models. However, current research lacks a systematic review of the literature that provides a general conceptual framework on e-loyalty, which would help managers to understand their customers better, to take advantage of industry-related factors, and to improve their service quality. The present study is an attempt to critically synthesize results from multiple empirical studies on e-loyalty. Our findings illustrate that 62 instruments for measuring e-loyalty are currently in use, influenced predominantly by Zeithaml et al. (J Marketing. 1996;60(2):31-46) and Oliver (1997; Satisfaction: a behavioral perspective on the consumer. New York: McGraw Hill). Additionally, we propose a new general conceptual framework, which leads to antecedents dividing e-loyalty on the basis of the action of purchase into pre-purchase, during-purchase and after-purchase factors. To conclude, a number of managerial implementations are suggested in order to help marketing managers increase their customers’ e-loyalty by making crucial changes in each purchase stage
Optimization as a design strategy. Considerations based on building simulation-assisted experiments about problem decomposition
In this article the most fundamental decomposition-based optimization method
- block coordinate search, based on the sequential decomposition of problems in
subproblems - and building performance simulation programs are used to reason
about a building design process at micro-urban scale and strategies are defined
to make the search more efficient. Cyclic overlapping block coordinate search
is here considered in its double nature of optimization method and surrogate
model (and metaphore) of a sequential design process. Heuristic indicators apt
to support the design of search structures suited to that method are developed
from building-simulation-assisted computational experiments, aimed to choose
the form and position of a small building in a plot. Those indicators link the
sharing of structure between subspaces ("commonality") to recursive
recombination, measured as freshness of the search wake and novelty of the
search moves. The aim of these indicators is to measure the relative
effectiveness of decomposition-based design moves and create efficient block
searches. Implications of a possible use of these indicators in genetic
algorithms are also highlighted.Comment: 48 pages. 12 figures, 3 table
eWOM & Referrals in Social Network Services
If a few decades ago the development of the Internet was instrumental in the interconnection between markets, nowadays the services provided by Web 2.0, such as social network sites (SNS) are the cutting edge. A proof of this trend is the exponential growth of social network users. The main objective of this work is to explore the mechanisms that promote the transmission and reception (WOM and referrals) of online opinions, in the context of the
SNS, by buyers of travel services. The research includes some research lines: technology acceptance model (TAM), Social Identification Theory and Word-of-Mouth communication in virtual environment (eWOM). Based on these theories an explicative model has been proposed applying SEM analysis to a sample of SNS users’ of tourist service buyers. The results support the majority of the hypotheses and some relevant practical and theoretical
implications have been pointed out for tourist managers
Treatment of input uncertainty in hydrologic modeling: Doing hydrology backward with Markov chain Monte Carlo simulation
There is increasing consensus in the hydrologic literature that an appropriate framework for streamflow forecasting and simulation should include explicit recognition of forcing and parameter and model structural error. This paper presents a novel Markov chain Monte Carlo (MCMC) sampler, entitled differential evolution adaptive Metropolis (DREAM), that is especially designed to efficiently estimate the posterior probability density function of hydrologic model parameters in complex, high-dimensional sampling problems. This MCMC scheme adaptively updates the scale and orientation of the proposal distribution during sampling and maintains detailed balance and ergodicity. It is then demonstrated how DREAM can be used to analyze forcing data error during watershed model calibration using a five-parameter rainfall-runoff model with streamflow data from two different catchments. Explicit treatment of precipitation error during hydrologic model calibration not only results in prediction uncertainty bounds that are more appropriate but also significantly alters the posterior distribution of the watershed model parameters. This has significant implications for regionalization studies. The approach also provides important new ways to estimate areal average watershed precipitation, information that is of utmost importance for testing hydrologic theory, diagnosing structural errors in models, and appropriately benchmarking rainfall measurement devices
Visualizing recommendations to support exploration, transparency and controllability
Research on recommender systems has traditionally focused on the development of algorithms to improve accuracy of recommendations. So far, little research has been done to enable user interaction with such systems as a basis to support exploration and control by end users. In this paper, we present our research on the use of information visualization techniques to interact with recommender systems. We investigated how information visualization can improve user understanding of the typically black-box rationale behind recommendations in order to increase their perceived relevance and meaning and to support exploration and user involvement in the recommendation process. Our study has been performed using TalkExplorer, an interactive visualization tool developed for attendees of academic conferences. The results of user studies performed at two conferences allowed us to obtain interesting insights to enhance user interfaces that integrate recommendation technology. More specifically, effectiveness and probability of item selection both increase when users are able to explore and interrelate multiple entities - i.e. items bookmarked by users, recommendations and tags. Copyright © 2013 ACM
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