User-centred design of flexible hypermedia for a mobile guide: Reflections on the hyperaudio experience

A user-centred design approach involves end-users from the very beginning. Considering users at the early stages compels designers to think in terms of utility and usability and helps develop the system on what is actually needed. This paper discusses the case of HyperAudio, a context-sensitive adaptive and mobile guide to museums developed in the late 90s. User requirements were collected via a survey to understand visitors’ profiles and visit styles in Natural Science museums. The knowledge acquired supported the specification of system requirements, helping defining user model, data structure and adaptive behaviour of the system. User requirements guided the design decisions on what could be implemented by using simple adaptable triggers and what instead needed more sophisticated adaptive techniques, a fundamental choice when all the computation must be done on a PDA. Graphical and interactive environments for developing and testing complex adaptive systems are discussed as a further step towards an iterative design that considers the user interaction a central point. The paper discusses how such an environment allows designers and developers to experiment with different system’s behaviours and to widely test it under realistic conditions by simulation of the actual context evolving over time. The understanding gained in HyperAudio is then considered in the perspective of the developments that followed that first experience: our findings seem still valid despite the passed time

Personalization in cultural heritage: the road travelled and the one ahead

Over the last 20 years, cultural heritage has been a favored domain for personalization research. For years, researchers have experimented with the cutting edge technology of the day; now, with the convergence of internet and wireless technology, and the increasing adoption of the Web as a platform for the publication of information, the visitor is able to exploit cultural heritage material before, during and after the visit, having different goals and requirements in each phase. However, cultural heritage sites have a huge amount of information to present, which must be filtered and personalized in order to enable the individual user to easily access it. Personalization of cultural heritage information requires a system that is able to model the user (e.g., interest, knowledge and other personal characteristics), as well as contextual aspects, select the most appropriate content, and deliver it in the most suitable way. It should be noted that achieving this result is extremely challenging in the case of first-time users, such as tourists who visit a cultural heritage site for the first time (and maybe the only time in their life). In addition, as tourism is a social activity, adapting to the individual is not enough because groups and communities have to be modeled and supported as well, taking into account their mutual interests, previous mutual experience, and requirements. How to model and represent the user(s) and the context of the visit and how to reason with regard to the information that is available are the challenges faced by researchers in personalization of cultural heritage. Notwithstanding the effort invested so far, a definite solution is far from being reached, mainly because new technology and new aspects of personalization are constantly being introduced. This article surveys the research in this area. Starting from the earlier systems, which presented cultural heritage information in kiosks, it summarizes the evolution of personalization techniques in museum web sites, virtual collections and mobile guides, until recent extension of cultural heritage toward the semantic and social web. The paper concludes with current challenges and points out areas where future research is needed

A model-based approach to hypermedia design.

This paper introduces the MESH approach to hypermedia design, which combines established entity-relationship and object-oriented abstractions with proprietary concepts into a formal hypermedia data model. Uniform layout and link typing specifications can be attributed and inherited in a static node typing hierarchy, whereas both nodes and links can be submitted dynamically to multiple complementary classifications. In addition, the data model's support for a context-based navigation paradigm, as well as a platform-independent implementation framework, are briefly discussed.Data; Model; Specifications; Classification;

Hypermedia support for argumentation-based rationale: 15 years on from gIBIS and QOC

Having developed, used and evaluated some of the early IBIS-based approaches to design rationale (DR) such as gIBIS and QOC in the late 1980s/mid-1990s, we describe the subsequent evolution of the argumentation-based paradigm through software support, and perspectives drawn from modeling and meeting facilitation. Particular attention is given to the challenge of negotiating the overheads of capturing this form of rationale. Our approach has maintained a strong emphasis on keeping the representational scheme as simple as possible to enable real time meeting mediation and capture, attending explicitly to the skills required to use the approach well, particularly for the sort of participatory, multi-stakeholder requirements analysis demanded by many design problems. However, we can then specialize the notation and the way in which the tool is used in the service of specific methodologies, supported by a customizable hypermedia environment, and interoperable with other software tools. After presenting this approach, called Compendium, we present examples to illustrate the capabilities for support security argumentation in requirements engineering, template driven modeling for document generation, and IBIS-based indexing of and navigation around video records of meetings

Encapsulation and information hiding as the keys to maintainable and reusable hypermedia applications.

This paper presents a solution to the maintenance problem in hypermedia by applying object-oriented techniques to both the hypermedia data model and the hypermedia system's actual implementation. First, the primary concepts of the 'MESH' (Maintainable, End user friendly, Structured Hypermedia) approach are discussed briefly. These consist of a conceptual data model, a navigation paradigm and an implementation framework. Thereafter, it is shown how the object-oriented concepts of encapsulation and information hiding result in a hypermedia system consisting of self-contained, independently coded nodes. Intra node maintenance is separated entirely from inter node maintenance: the hyperbase's link structure can be updated without affecting node content, whereas an individual node's multimedia content can be reorganized without necessitating updates to links or link anchors.Applications; Information; Data; Model; Structure;

MESH: an object-oriented approach to hypermedia modeling and navigation.

This paper introduces the MESH approach to hypermedia modeling and navigation, which aims at relieving the typical drawbacks of poor maintainability and user disorientation. The framework builds upon two fundamental concepts. The data model combines established entity-relationship and object-oriented abstractions with proprietary concepts into a formal hypermedia data model. Uniform layout and link typing specifications can be attributed and inherited in a static node typing hierarchy, whereas both nodes and links can be submitted dynamically to multiple complementary classifications. In the context-based navigation paradigm, conventional navigation along static links is complemented by run-time generated guided tours, which are derived dynamically from the context of a user's information requirements. The result is a two-dimensional navigation paradigm, which reconciles complete navigational freedom and flexibility with a measure of linear guidance. These specifications are captured in a high-level, platform independent implementation framework.Data; Model; Specifications; Classification; Information; Requirements;

A context-based navigation paradigm for accessing web data.

This paper presents a context-based navigation paradigm, so as to overcome the phenomenon of user disorientation in a Web environment. Conventional navigation along static links is complemented by run-time generated guided tours, which are derived dynamically from the context of a user's information requirements. The result is a two-dimensional navigation paradigm, which reconciles complete navigational freedom and flexibility with a measure of linear guidance. Consequently, orientation is improved through reduced cognitive overhead and an increased sense of document coherence.Information; Requirements; Cognitive;

Abstracted navigational actions for improved hypermedia navigation and maintainance.

This paper discusses the MESH framework, which proposes a fully object-oriented approach to hypermedia. Object-oriented abstractions are not only applied to the conceptual data model, but also to the navigation paradigm. This results in the concept of context-based navigation, which reduces the end user's disorientation problem by means of dynamically generated, context-sensitive guided tours. Moreover, maintainability is greatly improved, as both nodes and links are defined as instances of abstract classes. I this way, single links and entire guided tours are anchored on type level as abstract navigational actions, which are independent of the actual link instances.Marketing; Data; Model;

Survey of data mining approaches to user modeling for adaptive hypermedia

The ability of an adaptive hypermedia system to create tailored environments depends mainly on the amount and accuracy of information stored in each user model. Some of the difficulties that user modeling faces are the amount of data available to create user models, the adequacy of the data, the noise within that data, and the necessity of capturing the imprecise nature of human behavior. Data mining and machine learning techniques have the ability to handle large amounts of data and to process uncertainty. These characteristics make these techniques suitable for automatic generation of user models that simulate human decision making. This paper surveys different data mining techniques that can be used to efficiently and accurately capture user behavior. The paper also presents guidelines that show which techniques may be used more efficiently according to the task implemented by the applicatio

A Longitudinal Study on the Effect of Hypermedia on Learning Dimensions, Culture and Teaching Evaluation

Earlier studies have found the effectiveness of hypermedia systems as learning tools heavily depend on their compatibility with the cognitive processes by which students perceive, understand and learn from complex information\ud sources. Hence, a learner’s cognitive style plays a significant role in determining how much is learned from a hypermedia learning system. A longitudinal study of Australian and Malaysian students was conducted over two semesters in 2008. Five types of predictor variables were investigated with cognitive style: (i) learning dimensions (nonlinear learning, learner control, multiple tools); (ii)\ud culture dimensions (power distance, uncertainty avoidance, individualism/collectivism, masculinity/femininity, long/short term orientation); (iii) evaluation of units; (iv) student demographics; and (v) country in which students studied. This study uses both multiple linear regression and linear mixed effects to model the relationships among the variables. The results from this study support the findings of a cross-sectional study conducted by Lee et al. (2010); in particular, the predictor variables are significant to determine students’ cognitive style