Information and communication technology demands: outcomes and interventions

International audienceThe purpose of this paper is to review four demands employees face when communicating through information and communication technologies (ICTs). We review the outcomes associated with each demand and discuss relevant interventions to provide a set of evidence-based recommendations

Misattribution and attributional redirection in distributed virtual groups

Virtual distributed groups must adapt to a number of sociotechnical characteristics in order to relate positively and work effectively over distance. Short-term groups, in particular, experience considerable difficulty in making the adaptations to systems and partners in virtual teams. When adaptation failures occur, such group members are prone to make attributional judgments about distant partners rather than to consider their own adjustment difficulties. However, by redirecting participants ’ attributional attention to situational issues, through experience with local rather than distributed virtual interaction, participants become more effective when they encounter subsequent distributed virtual environments. This report describes the theoretical dynamics and the results of three pilot studies, the data from which, in comparison to one another, begin to substantiate this attributional framework for virtual work groups

Distance Counseling: Perceived Advantages and Disadvantages among Christian Counselors

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E-Learning in Hochschule und Weiterbildung: Einsatzchancen und Erfahrungen

E-learning is the subject of numerous debates. The contributions to this book are meant to intensify and broaden these discussion. The authors place their focus on higher and further education as important sectors for the application of e-learning with the aim to link up both areas. Here information technology, pedagogy and Business and Human Resource Education are analysed. The authors' contributions show how educational aspects and questions of organisation and information technology can be interlinked and use this connection to derive new areas of application for e-learning concepts. The Editors Dieter Nittel is a professor at the Institute of Social Pedagogy and Adult Education. Roland Holten is Head of the Chair of ISE(Information Systems Engineering) at the Goethe University Frankfurt a. M.E-Learning ist das Thema zahlreicher Debatten. Die Beiträge in diesem Buch zielen darauf ab, die Diskussion zu intensivieren und zu vertiefen. Dabei fokussieren die Autoren die Bereiche Hochschule und Weiterbildung als wichtige Einsatzgebiete von E-Learning, mit dem Ziel einer Verbindung beider Bereiche. Dies geschieht aus Sicht der Wirtschaftsinformatik, der Erziehungswissenschaft und der Wirtschaftspädagogik. Die Autoren zeigen in ihren Beiträgen, wie pädagogische Gesichtspunkte mit Fragen der Organisation und der Informationstechnik verknüpft werden können und leiten daraus Einsatzchancen für E-Learning-Konzepte ab

The Measurement and Impact of Workplace Cyberbullying

This thesis investigates workplace cyberbullying, defined as a situation where over time, an individual is repeatedly subjected to perceived negative acts conducted through technology (for example, phone, email, web sites, social media) which are related to their work context. In this situation the target of workplace cyberbullying has difficulty defending him or herself against these actions. The thesis has two broad aims: (1) to develop a workplace cyberbullying measurement scale; and (2) to investigate the impact of workplace cyberbullying on employees. Workplace cyberbullying is conceptualised in this thesis by drawing on the traditional workplace bullying and cyberbullying literature. A rationale is presented for investigating it as a distinct form of workplace bullying and four separate studies address the development of the workplace cyberbullying measure (WCM). The first study generated measurement items by asking employees to describe cyberbullying behaviours. The behaviours were sorted into categories using content analysis and converted into measurement items. In the second study, the relative severity of each item was assessed so that the measure could be weighted according to severity. In the third study, the 34 item WCM was completed by a sample of 424 employees. A two factor structure (comprising work-related cyberbullying and person-related cyberbullying) was compared to a unidimensional factor structure and the measure was refined into a 17 item instrument. During the fourth study the nomological network of the WCM was constructed and further reliability and validity evidence was obtained. The fifth and final study then used the WCM to investigate the impact of workplace cyberbullying within a theoretical framework. The theoretical and practical contributions of the studies are discussed along with directions for future research