Legal Issues in Implementing E-Commerce in GCC Countries from the Perspective of Financial Managers

Introduction to The Problem: This study explains the concept of legal risk in marketing in e-commerce world as there is currently insufficient research studies on the concept despite its critical importance in influencing the behaviour of consumers.Purpose/Objective Study: The problem statement/purpose of study is to explain that what are the different barriers faced by financial managers during an uncertain and legal risky situation.Design/Methodology/Approach: The study utilizes both primary and secondary data from Gulf Cooperation Council (GCC) countries in order to get reliable results. There are different risk factors that affect the purchasing behaviour of consumers who shop online. The consumer’s perception of risk may be the result of all the emotional processes through which consumers recognize, organize and provide meaning to sensations received, such as the need for product quality, safety online and overall satisfaction. The primary data consists of a survey of online shoppers. The research data and questionnaire were administered to 972 GCC internet users who are classed as experienced and avid users. The secondary data includes an analysis of the various theories of consumer behaviour, models of online adoption, legal risk factors to marketing and shopping online, models of the adoption of innovation and new ways of marketing and trade. Both techniques are utilized to examine the relationship between perceived risk strategies and customer satisfaction as well as examined the customer involvement and propensity to take risk on existing relation of online shopping.Findings: According to study results, legal risk is very important in GCC countries which ultimately influence the customer involvement, satisfaction and purchasing behaviour. GCC countries should attempts to create a coherent legal and regulatory framework (like Lessons can be learnt from the EU). It will help to reduce the legal risk and remove the obstacles to the growth of e-commerce in GCC countries by affirming a certain level of transparency by imposing prior information requirements for electronic contracts, as well as regulating commercial communication and advertisements and regulating consumers' technical errors.Paper Type: Research Articl

A Step Towards a More Secure and Risk Free E Service System

The technology has been going through a stage of evolution and it is rapidly changing day by day. The huge development in the field of computers and internet has given birth to the concept of E services which aims at providing services to customers online over the internet like shopping, banking etc. But every technology has its flaws, and so does E services. There have been many flaws and issues surrounding the concept of the E services like frauds, security issues, customer privacy issues, data security, etc. In this paper we are going to focus on the security issues and flaws that can be faced in E services. E services have become an integral part of any business and customer’s life. In many countries people prefer to shop online or even access their bank accounts online via internet banking. It surely has reduced the time factor and made the delivery of services easy but it has given birth to a lot more security issues. Many customers are hesitant to provide their personal details and credit cards details online on websites because of the security issues. This proposal aims to address specifically the security issues faced in E services and how different researchers have tried to tackle them Keywords: Data integrity and confidentiality, DDOS, E services, Privacy, Security, Security loopholes, Trust.

New technologies: one of the key strategic factors of the Serbian corporate governance practice harmonisation with eu requirements

New technologies have been changing the world for centuries. Innovations have been the strongest tool for development and recovery of world economy. Today information is the most valuable asset and global markets and global companies are depending on relevant data and information security. Tech-intelligent processes are fundamental for the European corporate governance environment. The stability of corporate governance as a system with the prime aim to protect investors and take care of stakeholders linked to public companies is based on quality of information and relevant access. When corporate governance is good, then also the process of collecting and disseminating information is good as well. This paper presents the potentials of information technology to be used for better corporate governance and to help Serbian companies to position themselves on European capital markets. Public company as well as of capital markets can be controlled in more efficient way by using IT. Shareholders rights and activities, board of directors` duties and responsibilities, settling of disputes, disclosure and transparency, stakeholders’ protection and other important issues in corporate governance can be provided and organized in a better way. This paper mostly deals with tree main segments of corporate governance policy: protection of shareholders rights, effective board of directors and efficient resolution of disputes. Proper use of technology and right policies and procedures for information security can help public company to improve the efficiency of corporate governance by supporting diligence, restrict abuse and reduce corruption and bribery. Destructive nature of any dispute arising within or out of company has potential to spoil reputation of company and the trust of investors. On the other hand, the dispute, can be solved and even be a tool for better relationship between parties in a dispute in the future. If discovered at the early beginning, the dispute can be handled effectively by mediation. There, information technology and communication can be of great help

Composite Web Services Security Considerations

Web services are modular, self describing software components that can be invoked over a distributed network. A single transaction can be composed of many individual Web services. There are many security considerations that have to be taken into account when assessing such a Web service transaction. This paper investigates the security concerns involved in composite Web services and introduces at the relevant security standards and legislation as motivation for a trust assurance protocol. In this paper, we focus on the transaction path elicitation in Web services transactions so that trust may be established in an environment where near-perfect information can be achieved

Estratégia para implementação de uma plataforma de e-commerce no mercado francês: e-Geonext France

Versão Final (Esta versão contém as críticas e sugestões dos elementos do júri)Atualmente com o aumento da globalização e com a inovação dos modelos de negócio, as empresas têm que se reinventar para conseguirem acompanhar a concorrência. O comércio eletrónico é uma opção que permite trazer inovação ao contexto empresarial tradicional, viabilizando a conquista de diferentes mercados e de novos consumidores. O presente projeto de Mestrado tem como foco a elaboração de uma estratégia para a implementação de uma plataforma de e-commerce em França dentro de um contexto business-to-busines. O problema de investigação vai ao encontro das necessidades da empresa portuguesa Geonext, que desenvolve a sua atividade no setor do material elétrico e iluminação, sendo esta uma opção que potencia o aumento das exportações através do comércio eletrónico. A plataforma para vendas online e-Geonext France surge neste contexto. A experiência do mercado mostra que o número de empresas que integram e-business nos seus modelos de negócio tem vindo a aumentar a nível mundial, embora a opção tradicional do offline continue a ser considerada a mais segura pelos consumidores. De facto, o e-commerce business-to-consumer (B2C) continua a ser mais popular entre os consumidores do que o e-commerce business-to-business (B2B), embora o número de clientes empresariais que compram online tenha vindo a ganhar destaque. O setor do material elétrico e de iluminação em França é competitivo, o que pode trazer oportunidades para novos entrantes com modelos de negócio inovadores.Nowadays, with the increase of globalization and the innovation of business models, companies have to reinvent themselves in order to keep up with the competition. E-commerce is an option that allows bringing innovation to the traditional business context, making it possible to conquer different markets and new consumers. This Master's project focuses on the development of a strategy for the implementation of an e-commerce platform in France within a business-to-busines context. The research problem meets the needs of the Portuguese company Geonext, which develops its activity in the electrical material and lighting sector, which is an option that boosts the increase of exports through e-commerce. The online sales platform e-Geonext France comes in this context. The experience of the market shows that the number of companies that integrate e-bussiness in their business models has been increasing worldwide, although the traditional offline option continues to be considered the safest by consumers. In fact, business-to-consumer (B2C) e-commerce continues to be more popular among consumers than business-to-business (B2B) e-commerce, although the number of business customers shopping online has gain prominence. The electrical and lighting equipment sector in France is competitive, which can bring opportunities for new companies with innovative business models

Electronic commerce adoption:a study of business-to-business practice in Saudi Arabia

Electronic commerce (e-commerce) has become an increasingly important initiative among organisations. The factors affecting adoption decisions have been well-documented, but there is a paucity of empirical studies that examine the adoption of e-commerce in developing economies in the Arab world. The aim of this study is to provide insights into the salient e-commerce adoption issues by focusing on Saudi Arabian businesses. Based on the Technology-Organisational-Environmental framework, an integrated research model was developed that explains the relative influence of 19 known determinants. A measurement scale was developed from prior empirical studies and revised based on feedback from the pilot study. Non-interactive adoption, interactive adoption and stabilisation of e-commerce adoption were empirically investigated using survey data collected from Saudi manufacturing and service companies. Multiple discriminant function analysis (MDFA) was used to analyse the data and research hypotheses. The analysis demonstrates that (1) regarding the non-interactive adoption of e-commerce, IT readiness, management team support, learning orientation, strategic orientation, pressure from business partner, regulatory and legal environment, technology consultants‘ participation and economic downturn are the most important factors, (2) when e-commerce interactive adoption is investigated, IT readiness, management team support, regulatory environment and technology consultants‘ participation emerge as the strongest drivers, (3) pressure from customers may not have much effect on the non-interactive adoption of e-commerce by companies, but does significantly influence the stabilisation of e-commerce use by firms, and (4) Saudi Arabia has a strong ICT infrastructure for supporting e-commerce practices. Taken together, these findings on the multi-dimensionality of e-commerce adoption show that non-interactive adoption, interactive adoption and stabilisation of e-commerce are not only different measures of e-commerce adoption, but also have different determinants. Findings from this study may be valuable for both policy and practice as it can offer a substantial understanding of the factors that enhance the widespread use of B2B e-commerce. Also, the integrated model provides a more comprehensive explanation of e-commerce adoption in organisations and could serve as a foundation for future research on information systems

Electronic commerce adoption : a study of business-to-business practice in Saudi Arabia

Electronic commerce (e-commerce) has become an increasingly important initiative among organisations. The factors affecting adoption decisions have been well-documented, but there is a paucity of empirical studies that examine the adoption of e-commerce in developing economies in the Arab world. The aim of this study is to provide insights into the salient e-commerce adoption issues by focusing on Saudi Arabian businesses. Based on the Technology-Organisational-Environmental framework, an integrated research model was developed that explains the relative influence of 19 known determinants. A measurement scale was developed from prior empirical studies and revised based on feedback from the pilot study. Non-interactive adoption, interactive adoption and stabilisation of e-commerce adoption were empirically investigated using survey data collected from Saudi manufacturing and service companies. Multiple discriminant function analysis (MDFA) was used to analyse the data and research hypotheses. The analysis demonstrates that (1) regarding the non-interactive adoption of e-commerce, IT readiness, management team support, learning orientation, strategic orientation, pressure from business partner, regulatory and legal environment, technology consultants‘ participation and economic downturn are the most important factors, (2) when e-commerce interactive adoption is investigated, IT readiness, management team support, regulatory environment and technology consultants‘ participation emerge as the strongest drivers, (3) pressure from customers may not have much effect on the non-interactive adoption of e-commerce by companies, but does significantly influence the stabilisation of e-commerce use by firms, and (4) Saudi Arabia has a strong ICT infrastructure for supporting e-commerce practices. Taken together, these findings on the multi-dimensionality of e-commerce adoption show that non-interactive adoption, interactive adoption and stabilisation of e-commerce are not only different measures of e-commerce adoption, but also have different determinants. Findings from this study may be valuable for both policy and practice as it can offer a substantial understanding of the factors that enhance the widespread use of B2B e-commerce. Also, the integrated model provides a more comprehensive explanation of e-commerce adoption in organisations and could serve as a foundation for future research on information systems.EThOS - Electronic Theses Online ServiceGBUnited Kingdo