4,986 research outputs found

    Knowledge Management Hybrid Strategy with People, Technology and Process Pillars

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    The importance of knowledge management (KM) contributes organizational competitiveness, which is widely addressed and became a central topic of management agenda in the last decade. This chapter examines three major KM pillars, including people, process, and technology, for effective KM deployment. Based on a questionnaire‐based survey, the study investigates the perceived importance of three KM pillars that influence organizational inclinations of KM strategies and ultimately affect organizational performance. Quantitative findings are sought from 44 key informants in organizations. The results show a hybrid strategy that balances the importance of people, process, and technology pillars brings desirable impact on organizational performance, comparing with the KM strategy inclined to a particular KM pillar. Recommendations of KM endeavors on three KM pillars are provided to suggest the joint efforts from both management and employees

    Knowledge seeking and anonymity in digital work settings

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    Research SummaryEmployees often need knowledge from colleagues to complete tasks successfully. With distributed and remote work becoming more common, organizations increasingly rely on digital technologies, such as organizational platforms, to support members' knowledge exchange. We study factors that hinder employees from seeking knowledge from others on such platforms. We argue that individuals' seeking decisions depend on expected social-psychological costs and economic considerations and posit that both can be muted by anonymizing seekers. In two experiments, we test our conjectures and find that both types of expected costs reduce knowledge seeking. Social-psychological costs decrease individuals' knowledge seeking, while adding economic costs further reduces seeking. Moreover, in digital settings, female knowledge seekers are more sensitive to their identity being known than males and thus benefit more from anonymity.Managerial SummaryDistributed and remote work arrangements, often subsumed under the label “new work”, often rely on digital technologies to enable the exchange of relevant knowledge among colleagues. For example, in the US, two-thirds of S&P 500 firms already maintain some form of digital platform for knowledge exchange, although with mixed success. Employees may avoid seeking knowledge on these platforms both for social-psychological (a fear of appearing incompetent to their peers) and economic (fear of suffering career consequences) reasons. In a series of (lab and vignette) experiments, we show that both can reduce knowledge seeking and that these implicit costs can be minimized especially in digital contexts through anonymity (to minimize social-psychological consequences) and separating knowledge seeking platforms by hierarchical levels (to minimize potential economic consequences)

    Social Media as a Tool of Knowledge Sharing in Academia: An Empirical Study using Valance, Instrumentality and Expectancy (VIE) Approach

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    YesPurpose – The purpose of this paper is to understand the factors that determine the knowledge exchange intention and behavioural nature of academics by the help of social media tools in the Indian higher education. Design/Methodology/Approach – This study has used Valance – Instrumentality – Expectancy (VIE) theory to determine the knowledge exchange behaviour of academics. The study has considered the effect of Knowledge Contributor (KC) and Knowledge Seeker (KS) as moderators. The model has been validated by using a survey with 320 usable respondents. Findings – The results highlight that if the stakeholders of higher education institutions feel the deficits of knowledge exchange, they realise importance of knowledge sharing and use social media to increase effect of knowledge exchange. Besides, perceived usefulness impacts on the use of social media for knowledge exchange by the concerned stakeholders. Moreover, it is observed that experience of the use of social media impacts the use of this tool for knowledge exchange. Theoretical Implication – The use and application of VIE theory has successfully been able to interpret the factors affecting the use of social media for knowledge exchange in the higher education institutions. The use of VIE theory has also been able to explain the proposed model better as the model could achieve a high explanative power (87%). Practical Implication – This study has provided meaningful insights to the practitioners or policymakers to realise how the stakeholders of the higher education institutions in India can be motivated to feel the need of sharing of knowledge and how they can use the social media with ease for this purpose. Originality/Value – Not much research has been conducted with regards to the usage of social media as a tool for knowledge sharing in higher education sector in India. In that sense, this study is a novel attempt to undertake such research

    The Area of Freedom, Security and Justice ten years on: Successes and future challenges under the Stockholm Programme. CEPS Paperbacks. June 2010

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    This book celebrates the tenth anniversary of the Area of Freedom, Security and Justice (AFSJ) by bringing together the views of key practitioners and policy-makers who have played an outstanding role in thinking about and shaping EU policies on freedom, security and justice. Ten years ago, the member states transferred competences to the EU for law and policy-making in the fields of immigration, asylum and border controls, and began the transfer process for criminal justice and policing. This decade of European cooperation on AFSJ policies has experienced very dynamic convergence, the enactment of a large body of European law and the setting-up of numerous EU agencies working in these domains. Such dynamism in policy-making has not been without challenges and vulnerabilities, however. As this collective volume shows, the main dilemmas that lie ahead relate to an effective (while more plural) institutional framework under the Treaty of Lisbon, stronger judicial scrutiny through a greater role for national courts and the Court of Justice in Luxembourg, better mechanisms for evaluating and monitoring the implementation of EU AFSJ law and a more solid fundamental rights strategy. The contributions in this volume address the progress achieved so far in these policy areas, identify the challenges for future European cooperation in the AFSJ and put forward possible paths for making more progress in the next generation of the EU’s AFSJ

    SciTech News [full issue]

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    Shila Khan and MĂĄire Stedman in conversation with Inga-Britt Krause

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    Inga-Britt Krause has challenged thinking and practice around issues of race, ethnicity and culture in systemic psychotherapy and has persistently, passionately supported their development. We were delighted to meet with her to share ideas, experiences and hopes
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