An attentive neural architecture for joint segmentation and parsing and its application to real estate ads

In processing human produced text using natural language processing (NLP) techniques, two fundamental subtasks that arise are (i) segmentation of the plain text into meaningful subunits (e.g., entities), and (ii) dependency parsing, to establish relations between subunits. In this paper, we develop a relatively simple and effective neural joint model that performs both segmentation and dependency parsing together, instead of one after the other as in most state-of-the-art works. We will focus in particular on the real estate ad setting, aiming to convert an ad to a structured description, which we name property tree, comprising the tasks of (1) identifying important entities of a property (e.g., rooms) from classifieds and (2) structuring them into a tree format. In this work, we propose a new joint model that is able to tackle the two tasks simultaneously and construct the property tree by (i) avoiding the error propagation that would arise from the subtasks one after the other in a pipelined fashion, and (ii) exploiting the interactions between the subtasks. For this purpose, we perform an extensive comparative study of the pipeline methods and the new proposed joint model, reporting an improvement of over three percentage points in the overall edge F1 score of the property tree. Also, we propose attention methods, to encourage our model to focus on salient tokens during the construction of the property tree. Thus we experimentally demonstrate the usefulness of attentive neural architectures for the proposed joint model, showcasing a further improvement of two percentage points in edge F1 score for our application.Comment: Preprint - Accepted for publication in Expert Systems with Application

Learning Multi-Scale Representations for Material Classification

The recent progress in sparse coding and deep learning has made unsupervised feature learning methods a strong competitor to hand-crafted descriptors. In computer vision, success stories of learned features have been predominantly reported for object recognition tasks. In this paper, we investigate if and how feature learning can be used for material recognition. We propose two strategies to incorporate scale information into the learning procedure resulting in a novel multi-scale coding procedure. Our results show that our learned features for material recognition outperform hand-crafted descriptors on the FMD and the KTH-TIPS2 material classification benchmarks

A Deep Network Model for Paraphrase Detection in Short Text Messages

This paper is concerned with paraphrase detection. The ability to detect similar sentences written in natural language is crucial for several applications, such as text mining, text summarization, plagiarism detection, authorship authentication and question answering. Given two sentences, the objective is to detect whether they are semantically identical. An important insight from this work is that existing paraphrase systems perform well when applied on clean texts, but they do not necessarily deliver good performance against noisy texts. Challenges with paraphrase detection on user generated short texts, such as Twitter, include language irregularity and noise. To cope with these challenges, we propose a novel deep neural network-based approach that relies on coarse-grained sentence modeling using a convolutional neural network and a long short-term memory model, combined with a specific fine-grained word-level similarity matching model. Our experimental results show that the proposed approach outperforms existing state-of-the-art approaches on user-generated noisy social media data, such as Twitter texts, and achieves highly competitive performance on a cleaner corpus

COTA: Improving the Speed and Accuracy of Customer Support through Ranking and Deep Networks

For a company looking to provide delightful user experiences, it is of paramount importance to take care of any customer issues. This paper proposes COTA, a system to improve speed and reliability of customer support for end users through automated ticket classification and answers selection for support representatives. Two machine learning and natural language processing techniques are demonstrated: one relying on feature engineering (COTA v1) and the other exploiting raw signals through deep learning architectures (COTA v2). COTA v1 employs a new approach that converts the multi-classification task into a ranking problem, demonstrating significantly better performance in the case of thousands of classes. For COTA v2, we propose an Encoder-Combiner-Decoder, a novel deep learning architecture that allows for heterogeneous input and output feature types and injection of prior knowledge through network architecture choices. This paper compares these models and their variants on the task of ticket classification and answer selection, showing model COTA v2 outperforms COTA v1, and analyzes their inner workings and shortcomings. Finally, an A/B test is conducted in a production setting validating the real-world impact of COTA in reducing issue resolution time by 10 percent without reducing customer satisfaction

From Paraphrase Database to Compositional Paraphrase Model and Back

The Paraphrase Database (PPDB; Ganitkevitch et al., 2013) is an extensive semantic resource, consisting of a list of phrase pairs with (heuristic) confidence estimates. However, it is still unclear how it can best be used, due to the heuristic nature of the confidences and its necessarily incomplete coverage. We propose models to leverage the phrase pairs from the PPDB to build parametric paraphrase models that score paraphrase pairs more accurately than the PPDB's internal scores while simultaneously improving its coverage. They allow for learning phrase embeddings as well as improved word embeddings. Moreover, we introduce two new, manually annotated datasets to evaluate short-phrase paraphrasing models. Using our paraphrase model trained using PPDB, we achieve state-of-the-art results on standard word and bigram similarity tasks and beat strong baselines on our new short phrase paraphrase tasks.Comment: 2015 TACL paper updated with an appendix describing new 300 dimensional embeddings. Submitted 1/2015. Accepted 2/2015. Published 6/201