Scaffolding Reflection: Prompting Social Constructive Metacognitive Activity in Non-Formal Learning

The study explores the effects of three different types of non-adaptive, metacognitive scaffolding on social, constructive metacognitive activity and reflection in groups of non-formal learners. Six triads of non-formal learners were assigned randomly to one of the three scaffolding conditions: structuring, problematising or epistemological. The triads were then asked to collaboratively resolve an ill-structured problem and record their deliberations. Evidence from think-aloud protocols was analysed using conversational and discourse analysis. Findings indicate that epistemological scaffolds produced more social, constructive metacognitive activity than either of the two other scaffolding conditions in all metacognitive activities except for task orientation, as well as higher quality interactions during evaluation and reflection phases. However, participants appeared to be less aware of their activities as forming a strategic, self-regulatory response to the problem. This may indicate that for learning transfer, it may be necessary to employ an adaptive, facilitated reflection on learners' activities

Guidelines for structuring learning and teaching opportunities relevant to educators’ open educational resource (OER) engagement

Six guidelines for structuring learning and teaching opportunities relevant to educators’ open educational resource (OER) engagement are proposed in this document. The guidelines are designed to provide information and guidance to facilitate the design and construction of professional learning opportunities to support educators in building new learning practices around OER. In determining how best to support educators’ learning with and from OER, it is necessary to consider not only the nature and structure of learning opportunities they require but also the knowledge and content these opportunities should encompass. Six areas of knowledge that need to be targeted are proposed by these guidelines

Supporting professional learning in a massive open online course

Professional learning, combining formal and on the job learning, is important for the development and maintenance of expertise in the modern workplace. To integrate formal and informal learning, professionals have to have good self-regulatory ability. Formal learning opportunities are opening up through massive open online courses (MOOCs), providing free and flexible access to formal education for millions of learners worldwide. MOOCs present a potentially useful mechanism for supporting and enabling professional learning, allowing opportunities to link formal and informal learning. However, there is limited understanding of their effectiveness as professional learning environments. Using self-regulated learning as a theoretical base, this study investigated the learning behaviours of health professionals within Fundamentals of Clinical Trials, a MOOC offered by edX. Thirty-five semi-structured interviews were conducted and analysed to explore how the design of this MOOC supported professional learning to occur. The study highlights a mismatch between learning intentions and learning behaviour of professional learners in this course. While the learners are motivated to participate by specific role challenges, their learning effort is ultimately focused on completing course tasks and assignments. The study found little evidence of professional learners routinely relating the course content to their job role or work tasks, and little impact of the course on practice. This study adds to the overall understanding of learning in MOOCs and provides additional empirical data to a nascent research field. The findings provide an insight into how professional learning could be integrated with formal, online learning

El impacto de la formación en línea en la transferencia de comportamiento y en el desempeño laboral en una gran organización

Este estudio analiza la efectividad de la formación en línea en una gran organización. Se ha probado la influencia de diferentes procesos de la formación, como las estrategias de aprendizaje, las reacciones, el apoyo a la transferencia y las barreras, en la transferencia del comportamiento y el desempeño laboral. Los participantes fueron 3,600 empleados de un banco público brasileño que participaron en una formación en línea en el trabajo. Seis meses después, sus supervisores evaluaron las influencias de la formación en el comportamiento laboral de sus subordinados. Los hallazgos indicaron que en la autoevaluación la transferencia del comportamiento se predijo mediante estrategias de aprendizaje de elaboración/aplicación práctica, reacciones a la formación, apoyo organizacional y de pares; las estrategias de control de la motivación, cognitivas/búsqueda de ayuda y elaboración/aplicación práctica, junto con las reacciones a la formación, se relacionaron significativamente con el desempeño laboral. En la heteroevaluación, el apoyo del supervisor contribuyó a explicar la transferencia del comportamiento y las estrategias cognitivas/búsqueda de ayuda explicaron el desempeño laboral. Se identificó el papel mediador de las reacciones a la formación y el apoyo a la transferencia mostró efectos moderadores marginales.This study analyzes the effectiveness of online training in a large organization. We tested the influence of different training processes, such as learning strategies, reactions, support of transfer, and barriers, on behavioral transfer and job performance. The participants were 3,600 employees of a Brazilian public bank after taking part in online training at work. Six months later, their supervisors evaluated the influences of the training on their subordinates’ work behaviors. Findings indicated that in self-evaluation behavioral transfer was predicted by elaboration/practical application learning strategies, trainees’ reactions to training, organizational, and peer support; motivation control, cognitive/help-seeking, and elaboration/practical application learning strategies, along with trainees’ reactions to training, were significantly related to job performance. In hetero-evaluation, supervisor support contributed to explaining behavioral transfer, and cognitive/help-seeking strategies explained job performance. The mediating role of reactions to training was identified, and support of transfer showed marginal moderating effects.Ministerio de Economía y Competitividad PSI2015-64894-

Extending, broadening and rethinking existing research on transfer of training

Research on transfer of training has a long history, with thousands of empirical studies since the 1950s investigating whether, and under which conditions, knowledge and skills acquired during training are subsequently used in the work environment (see reviews by Baldwin and Ford, 1988, Blume et al., 2010 and Burke and Hutchins, 2007). The generation of such an abundance of research can be linked to organisations’ fundamental and ongoing concern to ensure that their employees possess the necessary knowledge and skills from their employer to maintain a competitive advantage and thrive economically. Training and development is, however, extremely costly to organisations, which has created the need to determine the effectiveness of training, and the conditions under which transfer of training is optimal. A recent overview of “what really matters” for successful transfer of training (Grossman & Salas, 2011), aimed at a training and development readership, summarized the most influential variables emerging from this vast body of research. Based on the expectation that the list of factors which may contribute to influence transfer could always be extended and that it would be impractical to incorporate every single factor in research designs, the authors recommended a shift in future research towards deeper investigations of the conditions under which selected variables are more or less influential in their relationship with training. This Special Issue contributes to this important research agenda and extends it further through the inclusion of a diverse collection of conceptual contributions and reviews, from several scientific disciplines, a plurality of theoretical perspectives and a range of methodological approaches. Expanding the theoretical grounding underpinning empirical work on transfer of training and scrutinizing existing conceptualizations of the notion of transfer is timely in light of widespread concerns from organisations about minimal return on investment in training, and repeated evidence in the transfer of training literature of an enduring “transfer problem”. The aim of this article is to explore the value of extending, broadening and rethinking existing research on transfer of training. The benefits of extending research on transfer of training is considered first, through examining how the contributions of this Special Issue add to the existing literature on transfer of training, and the implications of the new insights for addressing the “transfer problem”. How transfer of training research could be broadened, thus enriched, through incorporating ideas from recent literature on transfer of learning is considered next. Finally, proposals to rethink transfer as boundary crossing from an activity theory perspective are scrutinized for their potential to better understand the learning that takes place at the boundaries of training and work environments. The article concludes by elaborating on the conceptual value of a refocus on ‘transfer of learning from training’ within a perspective of adaptive learning, and a call for cross-fertilisation with the extensive theory grounded literatures on transfer of learning and boundary crossing

Learning strategies scale: adaptation to Portuguese and factor structure

Since learning strategies seem to be an important set of variables to explain the effectiveness of training and e-learning in organizations is here to stay, this paper aimed to analyze the factor structure and psychometric properties of a Learning Strategies Scale (LSS) and its relationship with the training transfer in an e-learning corporate context. A total of 3600 employees of a Brazilian bank participated in this study by responding to the LSS after taking part in an online course. We measured training transfer with self-evaluation and hetero-evaluation scales. Internal consistency, confirmatory factor analysis, and multiple regressions were conducted. A four-factor structure and an acceptable level of fit for the model were found. All types of learning strategies were related to training transfer in self-evaluation, and the cognitive and help-seeking strategies contributed to explain training transfer in hetero-evaluation. As a reliable and valid measure that predicts the effectiveness of training and job performance, participants should be advised about the learning strategies that produce better performance results at the workplace. Future research should use it in different contexts and samples, analyzing its relationships with other workplace variables.Coordenação de Aperfeiçoamento de Pessoal de Nível Superior” (CAPES/Brazil

Special Issue on: Awareness and Reflection in Technology Enhanced Learning. Vol.9, (2-3)

Awareness and reflection play a crucial role in the learning process, helping the involved actors to succeed in self-regulated learning and to optimise their learning experience. Whether in traditional education, workplace training or lifelong learning, appropriate feedback together with proper assessment of previous practices can bring benefits for all the participants and cultivate their reflective skills, which are essential for effective learning

Transforming New Zealand Employment Relations: At the Intersection of Institutional Dispute Resolution and Workplace Conflict Management

In New Zealand, the contemporary shift from highly regulated, collectivist employment rights to individual employment relationships included statutory direction to mediation. Good faith negotiation in the workplace and state provision of mediation were to be the primary mechanisms for resolution of ‘employment relationship problems’ (ERP). This paper investigates the intersection between workplace conflict management and institutional provision of mediation. We investigated ERP resolution by drawing on empirical evidence from 38 narrative interviews where participants recounted experiences of employment relationship problem (ERP) resolution. We analysed 243 ERP by comparing settlements to end employment relationships with resolution of ERP where relationships endured. We sought to understand why some ERP remained unresolved and/or escalated. We found that collaborative reflective sense-making had a positive impact on early workplace problem resolution while investigation and confidential settlement negotiations risked injustice. We present, therefore, some suggestions for embedding collaborative conflict management in the workplace