Optimizing Interactive Systems via Data-Driven Objectives

Effective optimization is essential for real-world interactive systems to provide a satisfactory user experience in response to changing user behavior. However, it is often challenging to find an objective to optimize for interactive systems (e.g., policy learning in task-oriented dialog systems). Generally, such objectives are manually crafted and rarely capture complex user needs in an accurate manner. We propose an approach that infers the objective directly from observed user interactions. These inferences can be made regardless of prior knowledge and across different types of user behavior. We introduce Interactive System Optimizer (ISO), a novel algorithm that uses these inferred objectives for optimization. Our main contribution is a new general principled approach to optimizing interactive systems using data-driven objectives. We demonstrate the high effectiveness of ISO over several simulations.Comment: 30 pages, 12 figures. arXiv admin note: text overlap with arXiv:1802.0630

Learning Models of Behavior From Demonstration and Through Interaction

This dissertation is concerned with the autonomous learning of behavioral models for sequential decision-making. It addresses both the theoretical aspects of behavioral modeling — like the learning of appropriate task representations — and the practical difficulties regarding algorithmic implementation. The first half of the dissertation deals with the problem of learning from demonstration, which consists in generalizing the behavior of an expert demonstrator based on observation data. Two alternative modeling paradigms are discussed. First, a nonparametric inference framework is developed to capture the behavior of the expert at the policy level. A key challenge in the design of the framework is the objective of making minimal assumptions about the observed behavior type while dealing with a potentially infinite number of system states. Due to the automatic adaptation of the model order to the complexity of the shown behavior, the proposed approach is able to pick up stochastic expert policies of arbitrary structure. Second, a nonparametric inverse reinforcement learning framework based on subgoal modeling is proposed, which allows to efficiently reconstruct the expert behavior at the intentional level. Other than most existing approaches, the proposed methodology naturally handles periodic tasks and situations where the intentions of the expert change over time. By adaptively decomposing the decision-making problem into a series of task-related subproblems, both inference frameworks are suitable for learning compact encodings of the expert behavior. For performance evaluation, the models are compared with existing frameworks on synthetic benchmark scenarios and real-world data recorded on a KUKA lightweight robotic arm. In the second half of the work, the focus shifts to multi-agent modeling, with the aim of analyzing the decision-making process in large-scale homogeneous agent networks. To fill the gap of decentralized system models with explicit agent homogeneity, a new class of agent systems is introduced. For this system class, the problem of inverse reinforcement learning is discussed and a meta learning algorithm is devised that makes explicit use of the system symmetries. As part of the algorithm, a heterogeneous reinforcement learning scheme is proposed for optimizing the collective behavior of the system based on the local state observations made at the agent level. Finally, to scale the simulation of the network to large agent numbers, a continuum version of the model is derived. After discussing the system components and associated optimality criteria, numerical examples of collective tasks are given that demonstrate the capabilities of the continuum approach and show its advantages over large-scale agent-based modeling

Inverse reinforcement learning for interactive systems

International audienceHuman machine interaction is a field where machine learning is present at almost any level, from human activity recognition to natural language generation. The interaction manager is probably one of the latest components of an interactive system that benefited from machine learning techniques. In the late 90's, sequential decision making algorithms like reinforcement learning have been introduced in the field with the aim of making the interaction more natural in a measurable way. Yet, these algorithms require providing the learning agent with a reward after each interaction. This reward is generally handcrafted by the system designer who introduces again some expertise in the system. In this paper, we will discuss a method for learning a reward function by observing expert humans, namely inverse reinforcement learning (IRL). IRL will then be applied to several steps of the spoken dialogue management design such as user simulation and clustering but also to co-adaptation of human user and machine