Delivering competitiveness across management consulting firm and client firm boundaries

This study helps frame management consulting theory. It establishes the management consulting firm's networked competencies systems as mechanisms advancing a contracting client firm's operational capabilities, while also optimizting its business deliverables systems. This strategic 'management consulting firm' to 'client firm' relationship focuses into enhancing client firm sustainable (competetive) business positioning

The rise of project network organizations: building core teams and flexible partner pools for interorganizational projects

This study shifts attention from project-based firms (PBFs) to project network organizations (PNOs) as increasingly important interorganizational contexts of project collaboration. As a result of organizational specialization, PNOs have emerged as generic organizational forms combining the coordination capacity of PBFs with the resource richness of networks. PNOs connect legally independent, yet often operationally interdependent individuals and organizations in strategically coordinated sets of core project teams and flexible partner pools that sustain beyond singular projects. Based on an empirical review of PNOs in film, event organizing, construction, complex product and system development, research, open innovation and international development, core features, antecedents and differentiating properties of PNOs are identified. Structural differences are related to project variety and connectivity, degree of specialization and geographic concentration of resources. Findings extend our understanding of interorganizational project coordination across fields, and the interplay of PBFs, networks and project entrepreneurship

Applying theory-building techniques to the design of modelling languages

In their 2004 paper Hevner et. al proposed a set of guidelines for conducting design science research projects in the IS discipline. While useful, these guidelines have a relatively high level of abstraction. However, various IT artifacts such as models, methods, techniques and implementations require IS researchers to apply differing methods in order to construct and evaluate purposeful artifacts respectively. In this paper we discuss a particular class of IT artifacts: conceptual modeling languages. As constituent parts of software development methods, a multitude of such languages has been proposed and discussed. Yet, in the related literature on method design only little guidance is provided on how to derive appropriate conceptual modeling languages from empirical data. We believe that “good methods” need to be rigorously grounded in empirical findings. Taking a look at the related literature on inductive theory building reveals that at there are prominent similarities between the elements that constitute theories and those that constitute conceptual modeling languages: whereas theories comprise of constructs and relationships between these, conceptual modeling languages comprise of language constructs and relationships among these. We draw from the body of literature on grounded theory building and propose a new approach to designing conceptual modeling languages

The complex interaction between Global Production Networks, Digital Information Systems and International Knowledge Transfers

Traditionally many studies of knowledge in economics have focused on localized networks and intra-regional collaborations. However, the rising frequency by which firms collaborate within the context of global networks of production and innovation, the increasingly intricate divisions of labor involved and the extensive use of the Internet to facilitate interaction are all relatively novel trends that underline the importance of knowledge creation and flows across different locations. Focusing on this topic, the present chapter examines the complex interactions between global production networks (GPN), digital information systems (DIS) and knowledge transfers in information technology industries. It seeks to disentangle the various conduits through which different kinds of knowledge are transferred within such networks, and investigate how recent generations of DIS are affecting those knowledge transfers. The paper concludes that the dual expansion of GPN and DIS is adding new complexity to the practice of innovation: To access knowledge necessary for sustained creativity firms often have to link up with remote partners in GPN, but to be able to absorb and utilize this knowledge, they also frequently have to engage in local interactive learning processes. These local- global linkages - and the various skills necessary to operate them - are strongly interdependent, mutually reinforcing and critical for the development and maintenance of innovation-based competitiveness.

Manufacturer-supplier relationships and service performance in service triads

Purpose - The purpose of this paper is to explore the role of the manufacturer-supplier relationship in service performance within service triads.  Design/methodology/approach - An abductive case-research approach was adopted, using three embedded cases and 26 interviews in complex, multilevel manufacturer-supplier relationships within the same service network. Cannon and Perreault's (1999) multidimensional relationship framework was deployed to achieve granular and nuanced insight.  Findings - This study corroborates the idea that relational relationships within service triads and servitization improve performance. The role of each relationship dimension in service performance is discerned and their interplay is captured in an analytic model. Information exchange, supplier relationship-specific adaptations, and the degree of formalization of the relationship directly influence performance, while cooperative norms and operational linkages are further back in the causal ordering. The study also highlights the importance of contingent factors (the size of the service site, the proportion of its revenues coming from service contract activities) and how they affect the relationship dimensions.  Research limitations/implications - The work was conducted in one network and the findings were generalized to theory rather than additional empirical settings.  Originality/value - This study is the first to derive a contextualized causal ordering of the Cannon and Perreault (1999) framework of relationship connectors and link it with service performance

Business competitiveness: building and applying the 3Cs and the Strategic Change Matrix across COVID-19

This India-wide, empirical, point-in-time, global literature-supported, quantitative study involves 232 leading management consulting firm (MCF) consultants and contracting client firm (CF) perspectives. It relationally builds a structural MCF-CF 3Cs model that links MCF competencies into MCF-CF capabilities systems and then into CF business competitiveness. The 3Cs model can be visually and numerically presented as a CF three-dimensional positioning within the strategic change matrix. Future pathways towards a new optimal strategic future CF position can then be strategic change matrix mapped. A contribution towards Management-Consulting-Theory is presented as one that likely follows and embodies the MCF-CF 3Cs model processes

Contracting for complex performance in markets of few buyers and sellers: the case of military procurement

Article"This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited."Purpose – The aim of the paper is to identify and review the impact and challenges of new contractual arrangements on UK military procurement and other limited or oligopolistic markets. Design/methodology/approach – The unit of analysis is the large-scale procurement programme. Two cases of major military platforms (naval and air defence) examine through-life maintenance or “contracting for availability” and build theory on procuring complex performance (PCP). Propositions are developed from the literature then tested and extended from the case analysis, supported by 35 interviews from buyer and supplier representatives. Findings – Examining UK military platform procurement reveals a perspective not present in fast moving high volume supply chains. In oligopolistic markets such as defence, the Ministry of Defence (MOD) represents a market of one, seeking ambitious and non-incremental innovation from the prime contractor during the procurement process. The new contractual arrangements show an increasing shift in responsibility to the prime contractor who coordinates service support and supply chain incentivisation over extended, often multi-decade platform lifecycles. Research limitations/implications – The cases were conducted separately and later compared. Whilst based on defence sources, the paper concludes with general recommendations for all public-private complex procurements and seeks to explore other industry sectors as part of further research into PCP. Originality/value – Examined from a theoretical and practical perspective, the cases reveal the challenges facing procurement in major public-private projects. The changing role identified reflects extended timescales and the quasi-market military procurement environment, compounded by current economic and politically charged conditions. Procurement by default increasingly plays a new shaping role in large-scale programme management driven by outcome-based contracting. Customers such as the MOD must re-evaluate their role under these new contractual arrangements, providing leadership and engaging with future contracting capability and innovation