Application of human computer interaction in developing an it-supported design collaboration process

Increasing globalisation and international collaboration have led to an increaseddemand for improvedcommunication within design collaboration processes. To address this issue, IT-supported design collaboration processes have been utilised, enablingprofessional design team members to work in a distributed design environment. However, IT-supported systems often lack human understanding, making such systems frustrating for professionals to use.The objective of this theoretical paper is to propose Human-Computer Interaction (HCI) integrated approaches that improve the interaction among professional design team members and collaborative technologies in a distributed design environment. This is particularly examined in the context of the building industry. For this purpose,this paper analysesthe related literature in design collaboration processes. This analysis is used toassess how earlier systems affect design team members’ capabilitiesto accept and use collaborative technologies.It is found that in addition to impacting the ergonomic and cognitive capabilities of professionals, a system should also motivate professionals intrinsically and extrinsically. The findings of this study are essential forpromoting the utility of IT-supported design collaboration projects.In addition, this study supports further research to increase the level of engagement in collaborative team work and mitigate knowledge loss in a complex project lifecycle

Requirements engineering for computer integrated environments in construction

A Computer Integrated Environment (CIE) is the type of innovative integrated information system that helps to reduce fragmentation and enables the stakeholders to collaborate together in business. Researchers have observed that the concept of CIE has been the subject of research for many years but the uptake of this technology has been very limited because of the development of the technology and its effective implementation. Although CIE is very much valued by both industrialists and academics, the answers to the question of how to develop and how to implement it are still not clear. The industrialists and researchers conveyed that networking, collaboration, information sharing and communication will become popular and critical issues in the future, which can be managed through CIE systems. In order for successful development of the technology, successful delivery, and effective implementation of user and industry-oriented CIE systems, requirements engineering seems a key parameter. Therefore, through experiences and lessons learnt in various case studies of CIE systems developments, this book explains the development of a requirements engineering framework specific to the CIE system. The requirements engineering process that has been developed in the research is targeted at computer integrated environments with a particular interest in the construction industry as the implementation field. The key features of the requirements engineering framework are the following: (1) ready-to-use, (2) simple, (3) domain specific, (4) adaptable and (5) systematic, (6) integrated with the legacy systems. The method has three key constructs: i) techniques for requirements development, which includes the requirement elicitation, requirements analysis/modelling and requirements validation, ii) requirements documentation and iii) facilitating the requirements management. It focuses on system development methodologies for the human driven ICT solutions that provide communication, collaboration, information sharing and exchange through computer integrated environments for professionals situated in discrete locations but working in a multidisciplinary and interdisciplinary environment. The overview for each chapter of the book is as follows; Chapter 1 provides an overview by setting the scene and presents the issues involved in requirements engineering and CIE (Computer Integrated Environments). Furthermore, it makes an introduction to the necessity for requirements engineering for CIE system development, experiences and lessons learnt cumulatively from CIE systems developments that the authors have been involved in, and the process of the development of an ideal requirements engineering framework for CIE systems development, based on the experiences and lessons learnt from the multi-case studies. Chapter 2 aims at building up contextual knowledge to acquire a deeper understanding of the topic area. This includes a detailed definition of the requirements engineering discipline and the importance and principles of requirements engineering and its process. In addition, state of the art techniques and approaches, including contextual design approach, the use case modelling, and the agile requirements engineering processes, are explained to provide contextual knowledge and understanding about requirements engineering to the readers. After building contextual knowledge and understanding about requirements engineering in chapter 2, chapter 3 attempts to identify a scope and contextual knowledge and understanding about computer integrated environments and Building Information Modelling (BIM). In doing so, previous experiences of the authors about systems developments for computer integrated environments are explained in detail as the CIE/BIM case studies. In the light of contextual knowledge gained about requirements engineering in chapter 2, in order to realize the critical necessity of requirements engineering to combine technology, process and people issues in the right balance, chapter 4 will critically evaluate the requirements engineering activities of CIE systems developments that are explained in chapter 3. Furthermore, to support the necessity of requirements engineering for human centred CIE systems development, the findings from semi-structured interviews are shown in a concept map that is also explained in this chapter. In chapter 5, requirements engineering is investigated from different angles to pick up the key issues from discrete research studies and practice such as traceability through process and product modelling, goal-oriented requirements engineering, the essential and incidental complexities in requirements models, the measurability of quality requirements, the fundamentals of requirements engineering, identifying and involving the stakeholders, reconciling software requirements and system architectures and barriers to the industrial uptake of requirements engineering. In addition, a comprehensive research study measuring the success of requirements engineering processes through a set of evaluation criteria is introduced. Finally, the key issues and the criteria are comparatively analyzed and evaluated in order to match each other and confirm the validity of the criteria for the evaluation and assessment of the requirements engineering implementation in the CIE case study projects in chapter 7 and the key issues will be used in chapter 9 to support the CMM (Capability Maturity Model) for acceptance and wider implications of the requirements engineering framework to be proposed in chapter 8. Chapter 6 explains and particularly focuses on how the requirements engineering activities in the case study projects were handled by highlighting strengths and weaknesses. This will also include the experiences and lessons learnt from these system development practices. The findings from these developments will also be utilized to support the justification of the necessity of a requirements engineering framework for the CIE systems developments. In particular, the following are addressed. • common and shared understanding in requirements engineering efforts, • continuous improvement, • outputs of requirement engineering • reflections and the critical analysis of the requirements engineering approaches in these practices. The premise of chapter 7 is to evaluate and assess the requirements engineering approaches in the CIE case study developments from multiple viewpoints in order to find out the strengths and the weaknesses in these requirements engineering processes. This evaluation will be mainly based on the set of criteria developed by the researchers and developers in the requirements engineering community in order to measure the success rate of the requirements engineering techniques after their implementation in the various system development projects. This set of criteria has already been introduced in chapter 5. This critical assessment includes conducting a questionnaire based survey and descriptive statistical analysis. In chapter 8, the requirements engineering techniques tested in the CIE case study developments are composed and compiled into a requirements engineering process in the light of the strengths and the weaknesses identified in the previous chapter through benchmarking with a Capability Maturity Model (CMM) to ensure that it has the required level of maturity for implementation in the CIE systems developments. As a result of this chapter, a framework for a generic requirements engineering process for CIE systems development will be proposed. In chapter 9, the authors will discuss the acceptance and the wider implications of the proposed framework of requirements engineering process using the CMM from chapter 8 and the key issues from chapter 5. Chapter 10 is the concluding chapter and it summarizes the findings and brings the book to a close with recommendations for the implementation of the Proposed RE framework and also prescribes a guideline as a way forward for better implementation of requirements engineering for successful developments of the CIE systems in the future

Developing a framework for qualitative engineering: Research in design and analysis of complex structural systems

The research is focused on automating the evaluation of complex structural systems, whether for the design of a new system or the analysis of an existing one, by developing new structural analysis techniques based on qualitative reasoning. The problem is to identify and better understand: (1) the requirements for the automation of design, and (2) the qualitative reasoning associated with the conceptual development of a complex system. The long-term objective is to develop an integrated design-risk assessment environment for the evaluation of complex structural systems. The scope of this short presentation is to describe the design and cognition components of the research. Design has received special attention in cognitive science because it is now identified as a problem solving activity that is different from other information processing tasks (1). Before an attempt can be made to automate design, a thorough understanding of the underlying design theory and methodology is needed, since the design process is, in many cases, multi-disciplinary, complex in size and motivation, and uses various reasoning processes involving different kinds of knowledge in ways which vary from one context to another. The objective is to unify all the various types of knowledge under one framework of cognition. This presentation focuses on the cognitive science framework that we are using to represent the knowledge aspects associated with the human mind's abstraction abilities and how we apply it to the engineering knowledge and engineering reasoning in design

A systems design approach to appropriate, smart technology in a youth agriculture initiative

Abstract: A transformative research paradigm is rooted in knowledge mobilization processes involving close collaboration between researchers and the community. The research presents the development of an integrated, connected food ecosystem that, because of its fundamental design and use of appropriate, smart technology, which tends to naturally create inclusion and prosperity opportunities for many and not simply for the few. The research relies on multistakeholder participation to develop appropriate technologies to enhance economic activity amongst unemployed youths in Johannesburg, South Africa. A humancentered, systems engineering approach to develop a pilot project that promotes integrated, online, technologically supported food system is presented. The research is also concerned with how to measure the impact of the intervention the on food resilience as a result of urban farming. This paper presents the systems analysis of the current local food network and the proposed integrated solutions for a pilot project to establish a minimal viable project that can be tested. The research describes the planning and implementation of a pilot project as a minimal viable product to test in the market

Managing Sociotechnical Complexity in Engineering Design Projects

Design project management is witnessing an increasing need for practitioners to rely on tools that reflect the integrated nature of the social and technical characteristics of design processes, as opposed to considering the two as separate concepts. For practitioners, this integration has the potential value of predicting the future behavior of design processes by allowing them to understand what task to do next, whom to assign a task given the availability of resource, and the levels of knowledge and expertise required. In response to these challenges, this paper contributes to the development of a new process modeling method, called actor-based signposting (ABS), that looks at the early stages of the product development processes from the perspective of integrated sociotechnical systems. The objective is to support managers and decision-makers on both typical planning issues, such as scheduling and resource allocation, and less conventional issues relating to the organizational planning of a design project, such as identification of criticalities, matching required skills and expertise, and factors of influence. Ultimately, the aim is to support organizations to be more adaptive in responding to change and uncertainty. Two case studies in the automotive and aerospace industries with different properties and modeling objectives were selected to demonstrate the utility of the proposed method. Experimental analysis of these cases led to a range of insights regarding the future of modeling for academia as well as the decision-making capabilities for managers and practitioners.</jats:p

A systematic approach for integrated product, materials, and design-process design

Designers are challenged to manage customer, technology, and socio-economic uncertainty causing dynamic, unquenchable demands on limited resources. In this context, increased concept flexibility, referring to a designer s ability to generate concepts, is crucial. Concept flexibility can be significantly increased through the integrated design of product and material concepts. Hence, the challenge is to leverage knowledge of material structure-property relations that significantly affect system concepts for function-based, systematic design of product and materials concepts in an integrated fashion. However, having selected an integrated product and material system concept, managing complexity in embodiment design-processes is important. Facing a complex network of decisions and evolving analysis models a designer needs the flexibility to systematically generate and evaluate embodiment design-process alternatives. In order to address these challenges and respond to the primary research question of how to increase a designer s concept and design-process flexibility to enhance product creation in the conceptual and early embodiment design phases, the primary hypothesis in this dissertation is embodied as a systematic approach for integrated product, materials and design-process design. The systematic approach consists of two components i) a function-based, systematic approach to the integrated design of product and material concepts from a systems perspective, and ii) a systematic strategy to design-process generation and selection based on a decision-centric perspective and a value-of-information-based Process Performance Indicator. The systematic approach is validated using the validation-square approach that consists of theoretical and empirical validation. Empirical validation of the framework is carried out using various examples including: i) design of a reactive material containment system, and ii) design of an optoelectronic communication system.Ph.D.Committee Chair: Allen, Janet K.; Committee Member: Aidun, Cyrus K.; Committee Member: Klein, Benjamin; Committee Member: McDowell, David L.; Committee Member: Mistree, Farrokh; Committee Member: Yoder, Douglas P

Social capital theory: a cross-cutting analytic for teacher/therapist work in integrating children's services?

Reviewing relevant policy, this article argues that the current 'integration interlude' is concerned with reformation of work relations to create new forms of 'social capital'. The conceptual framework of social capital has been used by government policy-makers and academic researchers to examine different types, configurations and qualities of relationships, including professional relations, and how these may function as resources. Focusing on the co-work of teachers and speech and language therapists, this analysis introduces social capital as a means of understanding the impact of integrating children's services on professional practitioner groups and across agencies. Social capital theory is compared to alternative theoretical perspectives such as systems and discourse theories and explored as an analytic offering a multi-level typology and conceptual framework for understanding the effects of policy and governance on interprofessional working and relationships. A previous application of social capital theory in a literature review is introduced and analysed, and instances of the additionality provided by a social capital analysis is offered. The article concludes that amongst the effects of current policy to re-design children's services are the reconstruction of professionals' knowledge/s and practices, so it is essential that such policy processes that have complex and far-reaching effects are transparent and coherent. It is also important that new social capital relations in children's services are produced by groups representative of all involved, importantly including those practitioner groups charged in policy to work differently together in future integrated services

Distributed integrated product teams

Thesis (S.M.)--Massachusetts Institute of Technology, System Design & Management Program, 2000.Includes bibliographical references (p. 134-135).Two major organizational tools, Integrated Process and Product Development (IPPD) and co-location, have been key initiatives in many corporate knowledge management and information flow strategies. The benefits of IPPD and co-location are well documented, and central to the success of these tools is the increased information flow and knowledge transfer across organizational boundaries. The fundamental knowledge management philosophy of IPPD is person-to-person tacit knowledge sharing and capture through the establishment of multi-disciplined Integrated Product Teams (IPT). Co-location of the integrated product team members has facilitated frequent informal face-to-face information flow outside of the structured meetings typical of IPPD processes. In today's global environment, the development and manufacture of large complex systems can involve hundreds, if not thousands, of geographically dispersed engineers often from different companies working on IPTs. In such an environment, the implementation of IPPD is challenging, and co-location is not feasible across the entire enterprise. The development of a comprehensive knowledge capture and information flow strategy aligned to the organizational architecture and processes involved with proper utilization of available information technologies is critical in facilitating information flow and knowledge transfer between dispersed IPTs. In this thesis we provide a case study of the knowledge capture and information flow issues that have arisen with the recent transition to the Module Center organization at Pratt & Whitney. We identify several critical enablers for efficient information flow and knowledge capture in a dispersed IPT environment by analyzing qualitative and quantitative survey data obtained at Pratt & Whitney, existing research in this area, and our own observations as participants in this environment. From this analysis, we identify key information flow and knowledge capture issues and provide recommendations for potential improvement. The Design Structures Matrix (DSM) methodology is used to understand the complex, tightly coupled information flow between the IPTs that exist at Pratt & Whitney. We build upon the previous Pratt & Whitney DSM work. The proposed DSM is not only a valuable tool identifying the information flow paths that exist between part level and system level attributes, but also can be utilized as an information technology tool to capture the content or knowledge contained in the information flow paths identified.by Stephen V. Glynn [and] Thomas G. Pelland.S.M

A Computational Framework for Designing Interleaved Workflow and Groupware Tasks

Organizations are adopting a variety of process coordination tools such as groupware and workflow management systems to support seamless process execution and streamline individual and group knowledge worker activities. Such process support systems are being deployed in organizations in an ad hoc manner without any overall guiding process design principles leading to additional costly overheads of systems modeling and software maintenance without the requisite benefits. This paper presents a conceptual framework illustrating a structured approach to organizational process design, providing effective task coordination and information management to address some of the relevant issues. Contributions of the research discussed in this paper include: a) a declarative AI planning based representation formalism to describe both individual and group activities, b) a structured top-down design process that enables the design of group and individual activities in an explicit manner, c) computational procedures to automate the generation of process design alternatives, role assignment to tasks, and support the detailed design of group activities. The feasibility of the integrated representation is evaluated based on extant literature on process models and case studies. The benefits of the formalism are evaluated by prototyping intelligent build-time tools for process design, and utilize the same in the design of processes for tasks such as new product development, requirements analysis, and drug discovery. This paper summarizes the work done so far as well as ongoing work by the author as a part of his doctoral dissertation