3 research outputs found
Robust Multivariate Autoregression for Anomaly Detection in Dynamic Product Ratings
ABSTRACT User provided rating data about products and services is one key feature of websites such as Amazon, TripAdvisor, or Yelp. Since these ratings are rather static but might change over time, a temporal analysis of rating distributions provides deeper insights into the evolution of a products' quality. Given a time-series of rating distributions, in this work, we answer the following questions: (1) How to detect the base behavior of users regarding a product's evaluation over time? (2) How to detect points in time where the rating distribution differs from this base behavior, e.g., due to attacks or spontaneous changes in the product's quality? To achieve these goals, we model the base behavior of users regarding a product as a latent multivariate autoregressive process. This latent behavior is mixed with a sparse anomaly signal finally leading to the observed data. We propose an efficient algorithm solving our objective and we present interesting findings on various real world datasets
Probabilistic Graphical Models for Credibility Analysis in Evolving Online Communities
One of the major hurdles preventing the full exploitation of information from
online communities is the widespread concern regarding the quality and
credibility of user-contributed content. Prior works in this domain operate on
a static snapshot of the community, making strong assumptions about the
structure of the data (e.g., relational tables), or consider only shallow
features for text classification.
To address the above limitations, we propose probabilistic graphical models
that can leverage the joint interplay between multiple factors in online
communities --- like user interactions, community dynamics, and textual content
--- to automatically assess the credibility of user-contributed online content,
and the expertise of users and their evolution with user-interpretable
explanation. To this end, we devise new models based on Conditional Random
Fields for different settings like incorporating partial expert knowledge for
semi-supervised learning, and handling discrete labels as well as numeric
ratings for fine-grained analysis. This enables applications such as extracting
reliable side-effects of drugs from user-contributed posts in healthforums, and
identifying credible content in news communities.
Online communities are dynamic, as users join and leave, adapt to evolving
trends, and mature over time. To capture this dynamics, we propose generative
models based on Hidden Markov Model, Latent Dirichlet Allocation, and Brownian
Motion to trace the continuous evolution of user expertise and their language
model over time. This allows us to identify expert users and credible content
jointly over time, improving state-of-the-art recommender systems by explicitly
considering the maturity of users. This also enables applications such as
identifying helpful product reviews, and detecting fake and anomalous reviews
with limited information.Comment: PhD thesis, Mar 201