Characterizing Search Behavior in Productivity Software

Complex software applications expose hundreds of commands to users through intricate menu hierarchies. One of the most popular productivity software suites, Microsoft Office, has recently developed functionality that allows users to issue free-form text queries to a search system to quickly find commands they want to execute, retrieve help documentation or access web results in a unified interface. In this paper, we analyze millions of search sessions originating from within Microsoft Office applications, collected over one month of activity, in an effort to characterize search behavior in productivity software. Our research brings together previous efforts in analyzing command usage in large-scale applications and efforts in understanding search behavior in environments other than the web. Our findings show that users engage primarily in command search, and that re-accessing commands through search is a frequent behavior. Our work represents the first large-scale analysis of search over command spaces and is an important first step in understanding how search systems integrated with productivity software can be successfully developed

The Digital Anatomist Information System and Its Use in the Generation and Delivery of Web-Based Anatomy Atlases

Advances in network and imaging technology, coupled with the availability of 3-D datasets such as the Visible Human, provide a unique opportunity for developing information systems in anatomy that can deliver relevant knowledge directly to the clinician, researcher or educator. A software framework is described for developing such a system within a distributed architecture that includes spatial and symbolic anatomy information resources, Web and custom servers, and authoring and end-user client programs. The authoring tools have been used to create 3-D atlases of the brain, knee and thorax that are used both locally and throughout the world. For the one and a half year period from June 1995–January 1997, the on-line atlases were accessed by over 33,000 sites from 94 countries, with an average of over 4000 ‘‘hits’’ per day, and 25,000 hits per day during peak exam periods. The atlases have been linked to by over 500 sites, and have received at least six unsolicited awards by outside rating institutions. The flexibility of the software framework has allowed the information system to evolve with advances in technology and representation methods. Possible new features include knowledge-based image retrieval and tutoring, dynamic generation of 3-D scenes, and eventually, real-time virtual reality navigation through the body. Such features, when coupled with other on-line biomedical information resources, should lead to interesting new ways for managing and accessing structural information in medicine

Developing information services for special library users by designing a low cost digital library : the experiment of NOC-Digital Library

This research originates from a belief that special libraries in developing countries need to modernise and implement their ICT infrastructure and articulate information policies that will facilitate the exploitation of information resources to the optimum to increase national productivity. Special libraries and information centres in developing countries in general and in the Arab world in particular should start building their local digital libraries, as the benefit of establishing such electronic services is considerably massive and well known for expansion of research activities and for delivering services that satisfy the needs of targeted users. The aim of this paper is to provide general guideline for design a low cost digital library providing services that are most frequently required by various categories of special library users in developing countries. This paper also aims at illustrating strategies and method approaches that can be adopted for building such projects. The paper intends to describe the phases and stages implemented for building a low cost digital library services for the NOC. It also aims at highlighting the barriers and obstacles facing Arabic content in the digitization stage

Deriving implicit user feedback from partial URLs for effective web page retrieval

User click-throughs provide a search context for understanding the user need of complex information. This paper re-examines the effectiveness of this approach when based on partial clicked data using the language modeling framework. We expand the original query by topical terms derived from clicked Web pages and enhance early precision via a more compact document representation. Since our URLs of Web pages are stripped, we first reconstruct them at different levels based on different collections. Our experimental results on the GOV2 test collection and AOL query log show improvement by 31.7% and 28.3% significantly in statMAP for two sources of reconstruction and 153 ad-hoc queries. Our model also outperforms pseudo relevance feedback

DOBBS: Towards a Comprehensive Dataset to Study the Browsing Behavior of Online Users

The investigation of the browsing behavior of users provides useful information to optimize web site design, web browser design, search engines offerings, and online advertisement. This has been a topic of active research since the Web started and a large body of work exists. However, new online services as well as advances in Web and mobile technologies clearly changed the meaning behind "browsing the Web" and require a fresh look at the problem and research, specifically in respect to whether the used models are still appropriate. Platforms such as YouTube, Netflix or last.fm have started to replace the traditional media channels (cinema, television, radio) and media distribution formats (CD, DVD, Blu-ray). Social networks (e.g., Facebook) and platforms for browser games attracted whole new, particularly less tech-savvy audiences. Furthermore, advances in mobile technologies and devices made browsing "on-the-move" the norm and changed the user behavior as in the mobile case browsing is often being influenced by the user's location and context in the physical world. Commonly used datasets, such as web server access logs or search engines transaction logs, are inherently not capable of capturing the browsing behavior of users in all these facets. DOBBS (DERI Online Behavior Study) is an effort to create such a dataset in a non-intrusive, completely anonymous and privacy-preserving way. To this end, DOBBS provides a browser add-on that users can install, which keeps track of their browsing behavior (e.g., how much time they spent on the Web, how long they stay on a website, how often they visit a website, how they use their browser, etc.). In this paper, we outline the motivation behind DOBBS, describe the add-on and captured data in detail, and present some first results to highlight the strengths of DOBBS

An Experimental Digital Library Platform - A Demonstrator Prototype for the DigLib Project at SICS

Within the framework of the Digital Library project at SICS, this thesis describes the implementation of a demonstrator prototype of a digital library (DigLib); an experimental platform integrating several functions in one common interface. It includes descriptions of the structure and formats of the digital library collection, the tailoring of the search engine Dienst, the construction of a keyword extraction tool, and the design and development of the interface. The platform was realised through sicsDAIS, an agent interaction and presentation system, and is to be used for testing and evaluating various tools for information seeking. The platform supports various user interaction strategies by providing: search in bibliographic records (Dienst); an index of keywords (the Keyword Extraction Function (KEF)); and browsing through the hierarchical structure of the collection. KEF was developed for this thesis work, and extracts and presents keywords from Swedish documents. Although based on a comparatively simple algorithm, KEF contributes by supplying a long-felt want in the area of Information Retrieval. Evaluations of the tasks and the interface still remain to be done, but the digital library is very much up and running. By implementing the platform through sicsDAIS, DigLib can deploy additional tools and search engines without interfering with already running modules. If wanted, agents providing other services than SICS can supply, can be plugged in

The State-of-the-arts in Focused Search

The continuous influx of various text data on the Web requires search engines to improve their retrieval abilities for more specific information. The need for relevant results to a user’s topic of interest has gone beyond search for domain or type specific documents to more focused result (e.g. document fragments or answers to a query). The introduction of XML provides a format standard for data representation, storage, and exchange. It helps focused search to be carried out at different granularities of a structured document with XML markups. This report aims at reviewing the state-of-the-arts in focused search, particularly techniques for topic-specific document retrieval, passage retrieval, XML retrieval, and entity ranking. It is concluded with highlight of open problems