Building on Redundancy: Factoid Question Answering, Robust Retrieval and the "Other"

We have explored how redundancy based techniques can be used in improving factoid question answering, definitional questions (“other”), and robust retrieval. For the factoids, we explored the meta approach: we submit the questions to the several open domain question answering systems available on the Web and applied our redundancy-based triangulation algorithm to analyze their outputs in order to identify the most promising answers. Our results support the added value of the meta approach: the performance of the combined system surpassed the underlying performances of its components. To answer definitional (“other”) questions, we were looking for the sentences containing re-occurring pairs of noun entities containing the elements of the target. For robust retrieval, we applied our redundancy based Internet mining technique to identify the concepts (single word terms or phrases) that were highly related to the topic (query) and expanded the queries with them. All our results are above the mean performance in the categories in which we have participated, with one of our robust runs being the best in its category among all 24 participants. Overall, our findings support the hypothesis that using as much as possible textual data, specifically such as mined from the World Wide Web, is extremely promising.published_or_final_versio

Large Language Models for Information Retrieval: A Survey

As a primary means of information acquisition, information retrieval (IR) systems, such as search engines, have integrated themselves into our daily lives. These systems also serve as components of dialogue, question-answering, and recommender systems. The trajectory of IR has evolved dynamically from its origins in term-based methods to its integration with advanced neural models. While the neural models excel at capturing complex contextual signals and semantic nuances, thereby reshaping the IR landscape, they still face challenges such as data scarcity, interpretability, and the generation of contextually plausible yet potentially inaccurate responses. This evolution requires a combination of both traditional methods (such as term-based sparse retrieval methods with rapid response) and modern neural architectures (such as language models with powerful language understanding capacity). Meanwhile, the emergence of large language models (LLMs), typified by ChatGPT and GPT-4, has revolutionized natural language processing due to their remarkable language understanding, generation, generalization, and reasoning abilities. Consequently, recent research has sought to leverage LLMs to improve IR systems. Given the rapid evolution of this research trajectory, it is necessary to consolidate existing methodologies and provide nuanced insights through a comprehensive overview. In this survey, we delve into the confluence of LLMs and IR systems, including crucial aspects such as query rewriters, retrievers, rerankers, and readers. Additionally, we explore promising directions within this expanding field

Spoken content retrieval: A survey of techniques and technologies

Speech media, that is, digital audio and video containing spoken content, has blossomed in recent years. Large collections are accruing on the Internet as well as in private and enterprise settings. This growth has motivated extensive research on techniques and technologies that facilitate reliable indexing and retrieval. Spoken content retrieval (SCR) requires the combination of audio and speech processing technologies with methods from information retrieval (IR). SCR research initially investigated planned speech structured in document-like units, but has subsequently shifted focus to more informal spoken content produced spontaneously, outside of the studio and in conversational settings. This survey provides an overview of the field of SCR encompassing component technologies, the relationship of SCR to text IR and automatic speech recognition and user interaction issues. It is aimed at researchers with backgrounds in speech technology or IR who are seeking deeper insight on how these fields are integrated to support research and development, thus addressing the core challenges of SCR

Shrunken Locally Linear Embedding for Passive Microwave Retrieval of Precipitation

This paper introduces a new Bayesian approach to the inverse problem of passive microwave rainfall retrieval. The proposed methodology relies on a regularization technique and makes use of two joint dictionaries of coincidental rainfall profiles and their corresponding upwelling spectral radiative fluxes. A sequential detection-estimation strategy is adopted, which basically assumes that similar rainfall intensity values and their spectral radiances live close to some sufficiently smooth manifolds with analogous local geometry. The detection step employs a nearest neighborhood classification rule, while the estimation scheme is equipped with a constrained shrinkage estimator to ensure stability of retrieval and some physical consistency. The algorithm is examined using coincidental observations of the active precipitation radar (PR) and passive microwave imager (TMI) on board the Tropical Rainfall Measuring Mission (TRMM) satellite. We present promising results of instantaneous rainfall retrieval for some tropical storms and mesoscale convective systems over ocean, land, and coastal zones. We provide evidence that the algorithm is capable of properly capturing different storm morphologies including high intensity rain-cells and trailing light rainfall, especially over land and coastal areas. The algorithm is also validated at an annual scale for calendar year 2013 versus the standard (version 7) radar (2A25) and radiometer (2A12) rainfall products of the TRMM satellite

Response Retrieval in Information-seeking Conversations

The increasing popularity of mobile Internet has led to several crucial changes in the way that people use search engines compared with traditional Web search on desktops. On one hand, there is limited output bandwidth with the small screen sizes of most mobile devices. Mobile Internet users prefer direct answers on the search engine result page (SERP). On the other hand, voice-based / text-based conversational interfaces are becoming increasing popular as shown in the wide adoption of intelligent assistant services and devices such as Amazon Echo, Microsoft Cortana and Google Assistant around the world. These important changes have triggered several new challenges that search engines have had to adapt to in order to better satisfy the information needs of mobile Internet users. In this dissertation, we investigate several aspects of single-turn answer retrieval and multi-turn information-seeking conversations to handle the new challenges of search on the mobile Internet. We start from the research on single-turn answer retrieval and analyze the weaknesses of existing deep learning architectures for answer ranking. Then we propose an attention based neural matching model with a value-shared weighting scheme and attention mechanism to improve existing deep neural answer ranking models. Our proposed model achieves state-of-the-art performance for answer sentence retrieval compared with both feature engineering based methods and other neural models. Then we move on to study response retrieval in multi-turn information-seeking conversations beyond single-turn interactions. Much research on response selection in conversation systems is modeling the matching patterns between user input message (either with context or not) and response candidates, which ignores external knowledge beyond the dialog utterances. We propose a learning framework on top of deep neural matching networks that leverages external knowledge with pseudo-relevance feedback and QA correspondence knowledge distillation for response retrieval. We also study how to integrate user intent modeling into neural ranking models to improve response retrieval performance. Finally, hybrid models of response retrieval and generation are investigated in order to combine the merits of these two different paradigms of conversation models. Our goal is to develop effective learning models for answer retrieval and information-seeking conversations, in order to improve the effectiveness and user experience when accessing information with a touch screen interface or a conversational interface, as commonly adopted by millions of mobile Internet devices

Training Datasets for Machine Reading Comprehension and Their Limitations

Neural networks are a powerful model class to learn machine Reading Comprehen- sion (RC), yet they crucially depend on the availability of suitable training datasets. In this thesis we describe methods for data collection, evaluate the performance of established models, and examine a number of model behaviours and dataset limita- tions. We first describe the creation of a data resource for the science exam QA do- main, and compare existing models on the resulting dataset. The collected ques- tions are plausible – non-experts can distinguish them from real exam questions with 55% accuracy – and using them as additional training data leads to improved model scores on real science exam questions. Second, we describe and apply a distant supervision dataset construction method for multi-hop RC across documents. We identify and mitigate several dataset assembly pitfalls – a lack of unanswerable candidates, label imbalance, and spurious correlations between documents and particular candidates – which often leave shallow predictive cues for the answer. Furthermore we demonstrate that se- lecting relevant document combinations is a critical performance bottleneck on the datasets created. We thus investigate Pseudo-Relevance Feedback, which leads to improvements compared to TF-IDF-based document combination selection both in retrieval metrics and answer accuracy. Third, we investigate model undersensitivity: model predictions do not change when given adversarially altered questions in SQUAD2.0 and NEWSQA, even though they should. We characterise affected samples, and show that the phe- nomenon is related to a lack of structurally similar but unanswerable samples during training: data augmentation reduces the adversarial error rate, e.g. from 51.7% to 20.7% for a BERT model on SQUAD2.0, and improves robustness also in other settings. Finally we explore efficient formal model verification via Interval Bound Propagation (IBP) to measure and address model undersensitivity, and show that using an IBP-derived auxiliary loss can improve verification rates, e.g. from 2.8% to 18.4% on the SNLI test set

Payoffs and pitfalls in using knowledge‑bases for consumer health search

Consumer health search (CHS) is a challenging domain with vocabulary mismatch and considerable domain expertise hampering peoples’ ability to formulate effective queries. We posit that using knowledge bases for query reformulation may help alleviate this problem. How to exploit knowledge bases for effective CHS is nontrivial, involving a swathe of key choices and design decisions (many of which are not explored in the literature). Here we rigorously empirically evaluate the impact these different choices have on retrieval effectiveness. A state-of-the-art knowledge-base retrieval model—the Entity Query Feature Expansion model—was used to evaluate these choices, which include: which knowledge base to use (specialised vs. general purpose), how to construct the knowledge base, how to extract entities from queries and map them to entities in the knowledge base, what part of the knowledge base to use for query expansion, and if to augment the knowledge base search process with relevance feedback. While knowledge base retrieval has been proposed as a solution for CHS, this paper delves into the finer details of doing this effectively, highlighting both payoffs and pitfalls. It aims to provide some lessons to others in advancing the state-of-the-art in CHS

Temporal dynamics in information retrieval

The passage of time is unrelenting. Time is an omnipresent feature of our existence, serving as a context to frame change driven by events and phenomena in our personal lives and social constructs. Accordingly, various elements of time are woven throughout information itself, and information behaviours such as creation, seeking and utilisation. Time plays a central role in many aspects of information retrieval (IR). It can not only distinguish the interpretation of information, but also profoundly influence the intentions and expectations of users' information seeking activity. Many time-based patterns and trends - namely temporal dynamics - are evident in streams of information behaviour by individuals and crowds. A temporal dynamic refers to a periodic regularity, or, a one-off or irregular past, present or future of a particular element (e.g., word, topic or query popularity) - driven by predictable and unpredictable time-based events and phenomena. Several challenges and opportunities related to temporal dynamics are apparent throughout IR. This thesis explores temporal dynamics from the perspective of query popularity and meaning, and word use and relationships over time. More specifically, the thesis posits that temporal dynamics provide tacit meaning and structure of information and information seeking. As such, temporal dynamics are a ‘two-way street’ since they must be supported, but also conversely, can be exploited to improve time-aware IR effectiveness. Real-time temporal dynamics in information seeking must be supported for consistent user satisfaction over time. Uncertainty about what the user expects is a perennial problem for IR systems, further confounded by changes over time. To alleviate this issue, IR systems can: (i) assist the user to submit an effective query (e.g., error-free and descriptive), and (ii) better anticipate what the user is most likely to want in relevance ranking. I first explore methods to help users formulate queries through time-aware query auto-completion, which can suggest both recent and always popular queries. I propose and evaluate novel approaches for time-sensitive query auto-completion, and demonstrate state-of-the-art performance of up to 9.2% improvement above the hard baseline. Notably, I find results are reflected across diverse search scenarios in different languages, confirming the pervasive and language agnostic nature of temporal dynamics. Furthermore, I explore the impact of temporal dynamics on the motives behind users' information seeking, and thus how relevance itself is subject to temporal dynamics. I find that temporal dynamics have a dramatic impact on what users expect over time for a considerable proportion of queries. In particular, I find the most likely meaning of ambiguous queries is affected over short and long-term periods (e.g., hours to months) by several periodic and one-off event temporal dynamics. Additionally, I find that for event-driven multi-faceted queries, relevance can often be inferred by modelling the temporal dynamics of changes in related information. In addition to real-time temporal dynamics, previously observed temporal dynamics offer a complementary opportunity as a tacit dimension which can be exploited to inform more effective IR systems. IR approaches are typically based on methods which characterise the nature of information through the statistical distributions of words and phrases. In this thesis I look to model and exploit the temporal dimension of the collection, characterised by temporal dynamics, in these established IR approaches. I explore how the temporal dynamic similarity of word and phrase use in a collection can be exploited to infer temporal semantic relationships between the terms. I propose an approach to uncover a query topic's "chronotype" terms -- that is, its most distinctive and temporally interdependent terms, based on a mix of temporal and non-temporal evidence. I find exploiting chronotype terms in temporal query expansion leads to significantly improved retrieval performance in several time-based collections. Temporal dynamics provide both a challenge and an opportunity for IR systems. Overall, the findings presented in this thesis demonstrate that temporal dynamics can be used to derive tacit structure and meaning of information and information behaviour, which is then valuable for improving IR. Hence, time-aware IR systems which take temporal dynamics into account can better satisfy users consistently by anticipating changing user expectations, and maximising retrieval effectiveness over time