Temporal dynamics in information retrieval

The passage of time is unrelenting. Time is an omnipresent feature of our existence, serving as a context to frame change driven by events and phenomena in our personal lives and social constructs. Accordingly, various elements of time are woven throughout information itself, and information behaviours such as creation, seeking and utilisation. Time plays a central role in many aspects of information retrieval (IR). It can not only distinguish the interpretation of information, but also profoundly influence the intentions and expectations of users' information seeking activity. Many time-based patterns and trends - namely temporal dynamics - are evident in streams of information behaviour by individuals and crowds. A temporal dynamic refers to a periodic regularity, or, a one-off or irregular past, present or future of a particular element (e.g., word, topic or query popularity) - driven by predictable and unpredictable time-based events and phenomena. Several challenges and opportunities related to temporal dynamics are apparent throughout IR. This thesis explores temporal dynamics from the perspective of query popularity and meaning, and word use and relationships over time. More specifically, the thesis posits that temporal dynamics provide tacit meaning and structure of information and information seeking. As such, temporal dynamics are a ‘two-way street’ since they must be supported, but also conversely, can be exploited to improve time-aware IR effectiveness. Real-time temporal dynamics in information seeking must be supported for consistent user satisfaction over time. Uncertainty about what the user expects is a perennial problem for IR systems, further confounded by changes over time. To alleviate this issue, IR systems can: (i) assist the user to submit an effective query (e.g., error-free and descriptive), and (ii) better anticipate what the user is most likely to want in relevance ranking. I first explore methods to help users formulate queries through time-aware query auto-completion, which can suggest both recent and always popular queries. I propose and evaluate novel approaches for time-sensitive query auto-completion, and demonstrate state-of-the-art performance of up to 9.2% improvement above the hard baseline. Notably, I find results are reflected across diverse search scenarios in different languages, confirming the pervasive and language agnostic nature of temporal dynamics. Furthermore, I explore the impact of temporal dynamics on the motives behind users' information seeking, and thus how relevance itself is subject to temporal dynamics. I find that temporal dynamics have a dramatic impact on what users expect over time for a considerable proportion of queries. In particular, I find the most likely meaning of ambiguous queries is affected over short and long-term periods (e.g., hours to months) by several periodic and one-off event temporal dynamics. Additionally, I find that for event-driven multi-faceted queries, relevance can often be inferred by modelling the temporal dynamics of changes in related information. In addition to real-time temporal dynamics, previously observed temporal dynamics offer a complementary opportunity as a tacit dimension which can be exploited to inform more effective IR systems. IR approaches are typically based on methods which characterise the nature of information through the statistical distributions of words and phrases. In this thesis I look to model and exploit the temporal dimension of the collection, characterised by temporal dynamics, in these established IR approaches. I explore how the temporal dynamic similarity of word and phrase use in a collection can be exploited to infer temporal semantic relationships between the terms. I propose an approach to uncover a query topic's "chronotype" terms -- that is, its most distinctive and temporally interdependent terms, based on a mix of temporal and non-temporal evidence. I find exploiting chronotype terms in temporal query expansion leads to significantly improved retrieval performance in several time-based collections. Temporal dynamics provide both a challenge and an opportunity for IR systems. Overall, the findings presented in this thesis demonstrate that temporal dynamics can be used to derive tacit structure and meaning of information and information behaviour, which is then valuable for improving IR. Hence, time-aware IR systems which take temporal dynamics into account can better satisfy users consistently by anticipating changing user expectations, and maximising retrieval effectiveness over time

Learning techniques for automatic email message tagging

A organização automática de mensagens de correio electrónico é um desafio actual na área da aprendizagem automática. O número excessivo de mensagens afecta cada vez mais utilizadores, especialmente os que usam o correio electrónico como ferramenta de comunicação e trabalho. Esta tese aborda o problema da organização automática de mensagens de correio electrónico propondo uma solução que tem como objectivo a etiquetagem automática de mensagens. A etiquetagem automática é feita com recurso às pastas de correio electrónico anteriormente criadas pelos utilizadores, tratando-as como etiquetas, e à sugestão de múltiplas etiquetas para cada mensagem (top-N). São estudadas várias técnicas de aprendizagem e os vários campos que compõe uma mensagem de correio electrónico são analisados de forma a determinar a sua adequação como elementos de classificação. O foco deste trabalho recai sobre os campos textuais (o assunto e o corpo das mensagens), estudando-se diferentes formas de representação, selecção de características e algoritmos de classificação. É ainda efectuada a avaliação dos campos de participantes através de algoritmos de classificação que os representam usando o modelo vectorial ou como um grafo. Os vários campos são combinados para classificação utilizando a técnica de combinação de classificadores Votação por Maioria. Os testes são efectuados com um subconjunto de mensagens de correio electrónico da Enron e um conjunto de dados privados disponibilizados pelo Institute for Systems and Technologies of Information, Control and Communication (INSTICC). Estes conjuntos são analisados de forma a perceber as características dos dados. A avaliação do sistema é realizada através da percentagem de acerto dos classificadores. Os resultados obtidos apresentam melhorias significativas em comparação com os trabalhos relacionados.Automatic organization of email messages is still a challenge in machine learning. The problema of “email overload”, coined in 1998 by Whittaker et al, is presently affecting enterprise and power users. This thesis addresses automatic email organization by proposing a solution based on supervised learning algorithms that automatically labels email messages with tags. We approach tagging using previously created user-folders as tags and top-N ranking classifier output. Learning techniques are reviewed and the different fields of an email message are analyzed for their suitability for classification. Special attention is given to the textual fields (subject and body), by studying and testing different representations, different feature selection methods and several classification algorithms. The participant fields are analyzed and evaluated using classification algorithms that work with the vector-space model and a graph based representation. The diferente email fields are combined for classification using the classifier combination technique of Majority Voting. Experiments are done on a subset of the Enron Corpus and on a private data set from the Institute for Systems and Technologies of Information, Control and Communication (INSTICC). The data sets are extensively analyzed in order to understand the characteristics of the data. The evaluation of the system, using accuracy, shows great promise, with the experimental results presenting a significant improvement over related works

Deficient data classification with fuzzy learning

This thesis first proposes a novel algorithm for handling both missing values and imbalanced data classification problems. Then, algorithms for addressing the class imbalance problem in Twitter spam detection (Network Security Problem) have been proposed. Finally, the security profile of SVM against deliberate attacks has been simulated and analysed.<br /

Semi-supervised learning and fairness-aware learning under class imbalance

With the advent of Web 2.0 and the rapid technological advances, there is a plethora of data in every field; however, more data does not necessarily imply more information, rather the quality of data (veracity aspect) plays a key role. Data quality is a major issue, since machine learning algorithms are solely based on historical data to derive novel hypotheses. Data may contain noise, outliers, missing values and/or class labels, and skewed data distributions. The latter case, the so-called class-imbalance problem, is quite old and still affects dramatically machine learning algorithms. Class-imbalance causes classification models to learn effectively one particular class (majority) while ignoring other classes (minority). In extend to this issue, machine learning models that are applied in domains of high societal impact have become biased towards groups of people or individuals who are not well represented within the data. Direct and indirect discriminatory behavior is prohibited by international laws; thus, there is an urgency of mitigating discriminatory outcomes from machine learning algorithms. In this thesis, we address the aforementioned issues and propose methods that tackle class imbalance, and mitigate discriminatory outcomes in machine learning algorithms. As part of this thesis, we make the following contributions: • Tackling class-imbalance in semi-supervised learning – The class-imbalance problem is very often encountered in classification. There is a variety of methods that tackle this problem; however, there is a lack of methods that deal with class-imbalance in the semi-supervised learning. We address this problem by employing data augmentation in semi-supervised learning process in order to equalize class distributions. We show that semi-supervised learning coupled with data augmentation methods can overcome class-imbalance propagation and significantly outperform the standard semi-supervised annotation process. • Mitigating unfairness in supervised models – Fairness in supervised learning has received a lot of attention over the last years. A growing body of pre-, in- and postprocessing approaches has been proposed to mitigate algorithmic bias; however, these methods consider error rate as the performance measure of the machine learning algorithm, which causes high error rates on the under-represented class. To deal with this problem, we propose approaches that operate in pre-, in- and post-processing layers while accounting for all classes. Our proposed methods outperform state-of-the-art methods in terms of performance while being able to mitigate unfair outcomes

The role of context in image annotation and recommendation

With the rise of smart phones, lifelogging devices (e.g. Google Glass) and popularity of image sharing websites (e.g. Flickr), users are capturing and sharing every aspect of their life online producing a wealth of visual content. Of these uploaded images, the majority are poorly annotated or exist in complete semantic isolation making the process of building retrieval systems difficult as one must firstly understand the meaning of an image in order to retrieve it. To alleviate this problem, many image sharing websites offer manual annotation tools which allow the user to “tag” their photos, however, these techniques are laborious and as a result have been poorly adopted; Sigurbjörnsson and van Zwol (2008) showed that 64% of images uploaded to Flickr are annotated with < 4 tags. Due to this, an entire body of research has focused on the automatic annotation of images (Hanbury, 2008; Smeulders et al., 2000; Zhang et al., 2012a) where one attempts to bridge the semantic gap between an image’s appearance and meaning e.g. the objects present. Despite two decades of research the semantic gap still largely exists and as a result automatic annotation models often offer unsatisfactory performance for industrial implementation. Further, these techniques can only annotate what they see, thus ignoring the “bigger picture” surrounding an image (e.g. its location, the event, the people present etc). Much work has therefore focused on building photo tag recommendation (PTR) methods which aid the user in the annotation process by suggesting tags related to those already present. These works have mainly focused on computing relationships between tags based on historical images e.g. that NY and timessquare co-exist in many images and are therefore highly correlated. However, tags are inherently noisy, sparse and ill-defined often resulting in poor PTR accuracy e.g. does NY refer to New York or New Year? This thesis proposes the exploitation of an image’s context which, unlike textual evidences, is always present, in order to alleviate this ambiguity in the tag recommendation process. Specifically we exploit the “what, who, where, when and how” of the image capture process in order to complement textual evidences in various photo tag recommendation and retrieval scenarios. In part II, we combine text, content-based (e.g. # of faces present) and contextual (e.g. day-of-the-week taken) signals for tag recommendation purposes, achieving up to a 75% improvement to precision@5 in comparison to a text-only TF-IDF baseline. We then consider external knowledge sources (i.e. Wikipedia & Twitter) as an alternative to (slower moving) Flickr in order to build recommendation models on, showing that similar accuracy could be achieved on these faster moving, yet entirely textual, datasets. In part II, we also highlight the merits of diversifying tag recommendation lists before discussing at length various problems with existing automatic image annotation and photo tag recommendation evaluation collections. In part III, we propose three new image retrieval scenarios, namely “visual event summarisation”, “image popularity prediction” and “lifelog summarisation”. In the first scenario, we attempt to produce a rank of relevant and diverse images for various news events by (i) removing irrelevant images such memes and visual duplicates (ii) before semantically clustering images based on the tweets in which they were originally posted. Using this approach, we were able to achieve over 50% precision for images in the top 5 ranks. In the second retrieval scenario, we show that by combining contextual and content-based features from images, we are able to predict if it will become “popular” (or not) with 74% accuracy, using an SVM classifier. Finally, in chapter 9 we employ blur detection and perceptual-hash clustering in order to remove noisy images from lifelogs, before combining visual and geo-temporal signals in order to capture a user’s “key moments” within their day. We believe that the results of this thesis show an important step towards building effective image retrieval models when there lacks sufficient textual content (i.e. a cold start)

Learning Methods and Algorithms for Semantic Text Classification across Multiple Domains

Information is nowadays a key resource: machine learning and data mining techniques have been developed to extract high-level information from great amounts of data. As most data comes in form of unstructured text in natural languages, research on text mining is currently very active and dealing with practical problems. Among these, text categorization deals with the automatic organization of large quantities of documents in priorly defined taxonomies of topic categories, possibly arranged in large hierarchies. In commonly proposed machine learning approaches, classifiers are automatically trained from pre-labeled documents: they can perform very accurate classification, but often require a consistent training set and notable computational effort. Methods for cross-domain text categorization have been proposed, allowing to leverage a set of labeled documents of one domain to classify those of another one. Most methods use advanced statistical techniques, usually involving tuning of parameters. A first contribution presented here is a method based on nearest centroid classification, where profiles of categories are generated from the known domain and then iteratively adapted to the unknown one. Despite being conceptually simple and having easily tuned parameters, this method achieves state-of-the-art accuracy in most benchmark datasets with fast running times. A second, deeper contribution involves the design of a domain-independent model to distinguish the degree and type of relatedness between arbitrary documents and topics, inferred from the different types of semantic relationships between respective representative words, identified by specific search algorithms. The application of this model is tested on both flat and hierarchical text categorization, where it potentially allows the efficient addition of new categories during classification. Results show that classification accuracy still requires improvements, but models generated from one domain are shown to be effectively able to be reused in a different one