On the Role of In-situ Making and Evaluation in Cross-Cultural Co-design

There is growing interest in designing products and interactions across cultures. In this paper we report on our attempts to use in-situ making and evaluation to facilitate a short co-design process with outside designers in an ethnic and rural community. We found that rapid prototyping in the local context provided a mechanism to quickly engage designers with locals in informing iterative design refinement. Our research suggests that using in-situ making interlaced with evaluation is a feasible approach to drive designers to immerse, exchange and design within a cultural different context in the early stage of design exploration. We found that the rapid nature of our process makes it more suited for cultural product design led by designers than cross-cultural design

Situational when: Designing for time across cultures

We propose the concept of “Situational When”, an approach to understanding time in interface design not as a point on a calendar or clock, but as a set of converging circumstances that constitute “the time” for happenings to take place. Time is encoded both explicitly and implicitly in designed products. However, many technologies propagate business-centric, modernist values such as scheduling and efficiency, and marginalize broader socio-cultural aspects on which many activities are nonetheless contingent, e.g. the right people, the right weather conditions, and the right vibe. We derive our reflections from a case study of a cross- cultural digital noticeboard designed with an Australian Aboriginal community. Attention to the situational when opens up new possibilities for design that put greater emphasis on the social and relational aspects of time, the situational insights embodied in local narratives, and the tangible (e.g. people) and intangible (e.g. energy) circumstances that together make up the “right” time

Growing existing Aboriginal designs to guide a cross-cultural design project

Designing across cultures requires considerable attention to inter-relational design methods that facilitate mutual exploration, learning and trust. Many Western design practices have been borne of a different model, utilizing approaches for the design team to rapidly gain insight into “users” in order to deliver concepts and prototypes, with little attention paid to different cultural understandings about being, knowledge, participation and life beyond the design project. This paper describes a project that intends to create and grow a sustainable set of technology assisted communication practices for the Warnindilyakwa people of Groote Eylandt in the form of digital noticeboards. Rather than academic practices of workshops, interviews, probes or theoretical discourses that emphasize an outside-in perspective, we emphasize building upon the local designs and practices. Our team combines bilingual members from the local Land Council in collaboration with academics from a remote urban university two thousand kilometers away. We contribute an approach of growing existing local practices and materials digitally in order to explore viable, innovative and sustainable technical solutions from this perspective

Qi2He: A co-design framework inspired by eastern epistemology

The rapid development of rural societies mixed with the infrastructural transformation of emerging economies bring both challenges and opportunities to Human-Computer Interaction (HCI) design as illustrated through the emergence of the field of HCI for Development (HCI4D). A key challenge for HCI4D is how local knowledge, expertise, and culture can be constructively combined with global trends in digital innovation and socioeconomic development. Co-design and participatory design practices in HCI offer opportunities to engage diverse communities in design activities which embrace both transition and tradition in constructive ways. We present our co-design framework, Qi2He, which supports designers and local communities engaging in co-design activities. Qi2He is inspired by traditional Chinese epistemology and contributes (i) methods to support cross-cultural co- design engagement, and (ii) post-hoc critique of co-design participation. We illustrate the use of Qi2He through three case studies of HCI design over four years in rural China where local culture and traditions are in a state of flux from waves of migration to cities whilst also being an integral part of the broader national and global transformation. The first case study examines how local rural knowledge can be shared and acquired to create a design system for ethnic brocade production. The second case study explores how the creation of an interactive drama can be used as a driver for rural community engagement. The third case study focusses on the iterative design of cross-cultural interactive product innovation. We conclude by reflecting on lessons we learnt when structuring and restructuring our co-design process and offer suggestions for how our Qi2He framework could be used by others and in different cultural settings