Social Media for Cities, Counties and Communities

Social media (i.e., Twitter, Facebook, Flickr, YouTube) and other tools and services with user- generated content have made a staggering amount of information (and misinformation) available. Some government officials seek to leverage these resources to improve services and communication with citizens, especially during crises and emergencies. Yet, the sheer volume of social data streams generates substantial noise that must be filtered. Potential exists to rapidly identify issues of concern for emergency management by detecting meaningful patterns or trends in the stream of messages and information flow. Similarly, monitoring these patterns and themes over time could provide officials with insights into the perceptions and mood of the community that cannot be collected through traditional methods (e.g., phone or mail surveys) due to their substantive costs, especially in light of reduced and shrinking budgets of governments at all levels. We conducted a pilot study in 2010 with government officials in Arlington, Virginia (and to a lesser extent representatives of groups from Alexandria and Fairfax, Virginia) with a view to contributing to a general understanding of the use of social media by government officials as well as community organizations, businesses and the public. We were especially interested in gaining greater insight into social media use in crisis situations (whether severe or fairly routine crises, such as traffic or weather disruptions)

Spatial and Temporal Sentiment Analysis of Twitter data

The public have used Twitter world wide for expressing opinions. This study focuses on spatio-temporal variation of georeferenced Tweets’ sentiment polarity, with a view to understanding how opinions evolve on Twitter over space and time and across communities of users. More specifically, the question this study tested is whether sentiment polarity on Twitter exhibits specific time-location patterns. The aim of the study is to investigate the spatial and temporal distribution of georeferenced Twitter sentiment polarity within the area of 1 km buffer around the Curtin Bentley campus boundary in Perth, Western Australia. Tweets posted in campus were assigned into six spatial zones and four time zones. A sentiment analysis was then conducted for each zone using the sentiment analyser tool in the Starlight Visual Information System software. The Feature Manipulation Engine was employed to convert non-spatial files into spatial and temporal feature class. The spatial and temporal distribution of Twitter sentiment polarity patterns over space and time was mapped using Geographic Information Systems (GIS). Some interesting results were identified. For example, the highest percentage of positive Tweets occurred in the social science area, while science and engineering and dormitory areas had the highest percentage of negative postings. The number of negative Tweets increases in the library and science and engineering areas as the end of the semester approaches, reaching a peak around an exam period, while the percentage of negative Tweets drops at the end of the semester in the entertainment and sport and dormitory area. This study will provide some insights into understanding students and staff ’s sentiment variation on Twitter, which could be useful for university teaching and learning management

Social media mining as an opportunistic citizen science model in ecological monitoring: a case study using invasive alien species in forest ecosystems.

Dramatische ökologische, ökonomische und soziale Veränderungen bedrohen die Stabilität von Ökosystemen weltweit und stellen zusammen mit neuen Ansprüchen an die vielfältigen Ökosystemdienstleistungen von Wäldern neue Herausforderungen für das forstliche Management und Monitoring dar. Neue Risiken und Gefahren, wie zum Beispiel eingebürgerte invasive Arten (Neobiota), werfen grundsätzliche Fragen hinsichtlich etablierter forstlicher Managementstrategien auf, da diese Strategien auf der Annahme stabiler Ökosysteme basieren. Anpassungsfähige Management- und Monitoringstrategien sind deshalb notwendig, um diese neuen Bedrohungen und Veränderungen frühzeitig zu erkennen. Dies erfordert jedoch ein großflächiges und umfassendes Monitoring, was unter Maßgabe begrenzter Ressourcen nur bedingt möglich ist. Angesichts dieser Herausforderungen haben Forstpraktiker und Wissenschaftler begonnen auch auf die Unterstützung von Freiwilligen in Form sogenannter „Citizen Science“-Projekte (Bürgerwissenschaft) zurückzugreifen, um zusätzliche Informationen zu sammeln und flexibel auf spezifische Fragestellungen reagieren zu können. Mit der allgemeinen Verfügbarkeit des Internets und mobiler Geräte ist in Form sogenannter sozialer Medien zudem eine neue digitale Informationsquelle entstanden. Mittels dieser Technologien übernehmen Nutzer prinzipiell die Funktion von Umweltsensoren und erzeugen indirekt ein ungeheures Volumen allgemein zugänglicher Umgebungs- und Umweltinformationen. Die automatische Analyse von sozialen Medien wie Facebook, Twitter, Wikis oder Blogs, leistet inzwischen wichtige Beiträge zu Bereichen wie dem Monitoring von Infektionskrankheiten, Katastrophenschutz oder der Erkennung von Erdbeben. Anwendungen mit einem ökologischen Bezug existieren jedoch nur vereinzelt, und eine methodische Bearbeitung dieses Anwendungsbereichs fand bisher nicht statt. Unter Anwendung des Mikroblogging-Dienstes Twitter und des Beispiels eingebürgerter invasiver Arten in Waldökosystemen, verfolgt die vorliegende Arbeit eine solche methodische Bearbeitung und Bewertung sozialer Medien im Monitoring von Wäldern. Die automatische Analyse sozialer Medien wird dabei als opportunistisches „Citizen Science“-Modell betrachtet und die verfügbaren Daten, Aktivitäten und Teilnehmer einer vergleichenden Analyse mit existierenden bewusst geplanten „Citizen Science“-Projekten im Umweltmonitoring unterzogen. Die vorliegenden Ergebnisse zeigen, dass Twitter eine wertvolle Informationsquelle über invasive Arten darstellt und dass soziale Medien im Allgemeinen traditionelle Umweltinformationen ergänzen könnten. Twitter ist eine reichhaltige Quelle von primären Biodiversitätsbeobachtungen, einschließlich solcher zu eingebürgerten invasiven Arten. Zusätzlich kann gezeigt werden, dass die analysierten Twitterinhalte für die untersuchten Arten markante Themen- und Informationsprofile aufweisen, die wichtige Beiträge im Management invasiver Arten leisten können. Allgemein zeigt die Studie, dass einerseits das Potential von „Citizen Science“ im forstlichen Monitoring derzeit nicht ausgeschöpft wird, aber andererseits mit denjenigen Nutzern, die Biodiversitätsbeobachtungen auf Twitter teilen, eine große Zahl von Individuen mit einem Interesse an Umweltbeobachtungen zur Verfügung steht, die auf der Basis ihres dokumentierten Interesses unter Umständen für bewusst geplante „Citizen Science“-Projekte mobilisiert werden könnten. Zusammenfassend dokumentiert diese Studie, dass soziale Medien eine wertvolle Quelle für Umweltinformationen allgemein sind und eine verstärkte Untersuchung verdienen, letztlich mit dem Ziel, operative Systeme zur Unterstützung von Risikobewertungen in Echtzeit zu entwickeln.Major environmental, social and economic changes threatening the resilience of ecosystems world-wide and new demands on a broad range of forest ecosystem services present new challenges for forest management and monitoring. New risks and threats such as invasive alien species imply fundamental challenges for traditional forest management strategies, which have been based on assumptions of permanent ecosystem stability. Adaptive management and monitoring is called for to detect new threats and changes as early as possible, but this requires large-scale monitoring and monitoring resources remain a limiting factor. Accordingly, forest practitioners and scientists have begun to turn to public support in the form of “citizen science” to react flexibly to specific challenges and gather critical information. The emergence of ubiquitous mobile and internet technologies provides a new digital source of information in the form of so-called social media that essentially turns users of these media into environmental sensors and provides an immense volume of publicly accessible, ambient environmental information. Mining social media content, such as Facebook, Twitter, Wikis or Blogs, has been shown to make critical contributions to epidemic disease monitoring, emergency management or earthquake detection. Applications in the ecological domain remain anecdotal and a methodical exploration for this domain is lacking. Using the example of the micro-blogging service Twitter and invasive alien species in forest ecosystems, this study provides a methodical exploration and assessment of social media for forest monitoring. Social media mining is approached as an opportunistic citizen science model and the data, activities and contributors are analyzed in comparison to deliberate ecological citizen science monitoring. The results show that Twitter is a valuable source of information on invasive alien species and that social media in general could be a supplement to traditional monitoring data. Twitter proves to be a rich source of primary biodiversity observations including those of the selected invasive species. In addition, it is shown that Twitter content provides distinctive thematic profiles that relate closely to key characteristics of the explored invasive alien species and provide valuable insights for invasive species management. Furthermore, the study shows that while there are underutilized opportunities for citizen science in forest monitoring, the contributors of biodiversity observations on Twitter show a more than casual interest in this subject and represent a large pool of potential contributors to deliberate citizen science monitoring efforts. In summary, social online media are a valuable source for ecological monitoring information in general and deserve intensified exploration to arrive at operational systems supporting real-time risk assessments

Implementation of Middleware for Internet of Things in Asset Tracking Applications: In-lining Approach

ThesisInternet of Things (IoT) is a concept that involves giving objects a digital identity and limited artificial intelligence, which helps the objects to be interactive, process data, make decisions, communicate and react to events virtually with minimum human intervention. IoT is intensified by advancements in hardware and software engineering and promises to close the gap that exists between the physical and digital worlds. IoT is paving ways to address complex phenomena, through designing and implementation of intelligent systems that can monitor phenomena, perform real-time data interpretation, react to events, and swiftly communicate observations. The primary goal of IoT is ubiquitous computing using wireless sensors and communication protocols such as Bluetooth, Wireless Fidelity (Wi-Fi), ZigBee and General Packet Radio Service (GPRS). Insecurity, of assets and lives, is a problem around the world. One application area of IoT is tracking and monitoring; it could therefore be used to solve asset insecurity. A preliminary investigation revealed that security systems in place at Central University of Technology, Free State (CUT) are disjointed; they do not instantaneously and intelligently conscientize security personnel about security breaches using real time messages. As a result, many assets have been stolen, particularly laptops. The main objective of this research was to prove that a real-life application built over a generic IoT architecture that innovatively and intelligently integrates: (1) wireless sensors; (2) radio frequency identification (RFID) tags and readers; (3) fingerprint readers; and (4) mobile phones, can be used to dispel laptop theft. To achieve this, the researcher developed a system, using the heterogeneous devices mentioned above and a middleware that harnessed their unique capabilities to bring out the full potential of IoT in intelligently curbing laptop theft. The resulting system has the ability to: (1) monitor the presence of a laptop using RFID reader that pro-actively interrogates a passive tag attached to the laptop; (2) detect unauthorized removal of a laptop under monitoring; (3) instantly communicate security violations via cell phones; and (4) use Windows location sensors to track the position of a laptop using Googlemaps. The system also manages administrative tasks such as laptop registration, assignment and withdrawal which used to be handled manually. Experiments conducted using the resulting system prototype proved the hypothesis outlined for this research

Revisiting Urban Dynamics through Social Urban Data:

The study of dynamic spatial and social phenomena in cities has evolved rapidly in the recent years, yielding new insights into urban dynamics. This evolution is strongly related to the emergence of new sources of data for cities (e.g. sensors, mobile phones, online social media etc.), which have potential to capture dimensions of social and geographic systems that are difficult to detect in traditional urban data (e.g. census data). However, as the available sources increase in number, the produced datasets increase in diversity. Besides heterogeneity, emerging social urban data are also characterized by multidimensionality. The latter means that the information they contain may simultaneously address spatial, social, temporal, and topical attributes of people and places. Therefore, integration and geospatial (statistical) analysis of multidimensional data remain a challenge. The question which, then, arises is how to integrate heterogeneous and multidimensional social urban data into the analysis of human activity dynamics in cities? To address the above challenge, this thesis proposes the design of a framework of novel methods and tools for the integration, visualization, and exploratory analysis of large-scale and heterogeneous social urban data to facilitate the understanding of urban dynamics. The research focuses particularly on the spatiotemporal dynamics of human activity in cities, as inferred from different sources of social urban data. The main objective is to provide new means to enable the incorporation of heterogeneous social urban data into city analytics, and to explore the influence of emerging data sources on the understanding of cities and their dynamics.  In mitigating the various heterogeneities, a methodology for the transformation of heterogeneous data for cities into multidimensional linked urban data is, therefore, designed. The methodology follows an ontology-based data integration approach and accommodates a variety of semantic (web) and linked data technologies. A use case of data interlinkage is used as a demonstrator of the proposed methodology. The use case employs nine real-world large-scale spatiotemporal data sets from three public transportation organizations, covering the entire public transport network of the city of Athens, Greece.  To further encourage the consumption of linked urban data by planners and policy-makers, a set of webbased tools for the visual representation of ontologies and linked data is designed and developed. The tools – comprising the OSMoSys framework – provide graphical user interfaces for the visual representation, browsing, and interactive exploration of both ontologies and linked urban data.   After introducing methods and tools for data integration, visual exploration of linked urban data, and derivation of various attributes of people and places from different social urban data, it is examined how they can all be combined into a single platform. To achieve this, a novel web-based system (coined SocialGlass) for the visualization and exploratory analysis of human activity dynamics is designed. The system combines data from various geo-enabled social media (i.e. Twitter, Instagram, Sina Weibo) and LBSNs (i.e. Foursquare), sensor networks (i.e. GPS trackers, Wi-Fi cameras), and conventional socioeconomic urban records, but also has the potential to employ custom datasets from other sources. A real-world case study is used as a demonstrator of the capacities of the proposed web-based system in the study of urban dynamics. The case study explores the potential impact of a city-scale event (i.e. the Amsterdam Light festival 2015) on the activity and movement patterns of different social categories (i.e. residents, non-residents, foreign tourists), as compared to their daily and hourly routines in the periods  before and after the event. The aim of the case study is twofold. First, to assess the potential and limitations of the proposed system and, second, to investigate how different sources of social urban data could influence the understanding of urban dynamics. The contribution of this doctoral thesis is the design and development of a framework of novel methods and tools that enables the fusion of heterogeneous multidimensional data for cities. The framework could foster planners, researchers, and policy makers to capitalize on the new possibilities given by emerging social urban data. Having a deep understanding of the spatiotemporal dynamics of cities and, especially of the activity and movement behavior of people, is expected to play a crucial role in addressing the challenges of rapid urbanization. Overall, the framework proposed by this research has potential to open avenues of quantitative explorations of urban dynamics, contributing to the development of a new science of cities

Revisiting Urban Dynamics through Social Urban Data

The study of dynamic spatial and social phenomena in cities has evolved rapidly in the recent years, yielding new insights into urban dynamics. This evolution is strongly related to the emergence of new sources of data for cities (e.g. sensors, mobile phones, online social media etc.), which have potential to capture dimensions of social and geographic systems that are difficult to detect in traditional urban data (e.g. census data). However, as the available sources increase in number, the produced datasets increase in diversity. Besides heterogeneity, emerging social urban data are also characterized by multidimensionality. The latter means that the information they contain may simultaneously address spatial, social, temporal, and topical attributes of people and places. Therefore, integration and geospatial (statistical) analysis of multidimensional data remain a challenge. The question which, then, arises is how to integrate heterogeneous and multidimensional social urban data into the analysis of human activity dynamics in cities?  To address the above challenge, this thesis proposes the design of a framework of novel methods and tools for the integration, visualization, and exploratory analysis of large-scale and heterogeneous social urban data to facilitate the understanding of urban dynamics. The research focuses particularly on the spatiotemporal dynamics of human activity in cities, as inferred from different sources of social urban data. The main objective is to provide new means to enable the incorporation of heterogeneous social urban data into city analytics, and to explore the influence of emerging data sources on the understanding of cities and their dynamics.  In mitigating the various heterogeneities, a methodology for the transformation of heterogeneous data for cities into multidimensional linked urban data is, therefore, designed. The methodology follows an ontology-based data integration approach and accommodates a variety of semantic (web) and linked data technologies. A use case of data interlinkage is used as a demonstrator of the proposed methodology. The use case employs nine real-world large-scale spatiotemporal data sets from three public transportation organizations, covering the entire public transport network of the city of Athens, Greece.  To further encourage the consumption of linked urban data by planners and policy-makers, a set of webbased tools for the visual representation of ontologies and linked data is designed and developed. The tools – comprising the OSMoSys framework – provide graphical user interfaces for the visual representation, browsing, and interactive exploration of both ontologies and linked urban data.  After introducing methods and tools for data integration, visual exploration of linked urban data, and derivation of various attributes of people and places from different social urban data, it is examined how they can all be combined into a single platform. To achieve this, a novel web-based system (coined SocialGlass) for the visualization and exploratory analysis of human activity dynamics is designed. The system combines data from various geo-enabled social media (i.e. Twitter, Instagram, Sina Weibo) and LBSNs (i.e. Foursquare), sensor networks (i.e. GPS trackers, Wi-Fi cameras), and conventional socioeconomic urban records, but also has the potential to employ custom datasets from other sources.  A real-world case study is used as a demonstrator of the capacities of the proposed web-based system in the study of urban dynamics. The case study explores the potential impact of a city-scale event (i.e. the Amsterdam Light festival 2015) on the activity and movement patterns of different social categories (i.e. residents, non-residents, foreign tourists), as compared to their daily and hourly routines in the periods  before and after the event. The aim of the case study is twofold. First, to assess the potential and limitations of the proposed system and, second, to investigate how different sources of social urban data could influence the understanding of urban dynamics.  The contribution of this doctoral thesis is the design and development of a framework of novel methods and tools that enables the fusion of heterogeneous multidimensional data for cities. The framework could foster planners, researchers, and policy makers to capitalize on the new possibilities given by emerging social urban data. Having a deep understanding of the spatiotemporal dynamics of cities and, especially of the activity and movement behavior of people, is expected to play a crucial role in addressing the challenges of rapid urbanization. Overall, the framework proposed by this research has potential to open avenues of quantitative explorations of urban dynamics, contributing to the development of a new science of cities

Training of Crisis Mappers and Map Production from Multi-sensor Data: Vernazza Case Study (Cinque Terre National Park, Italy)

This aim of paper is to presents the development of a multidisciplinary project carried out by the cooperation between Politecnico di Torino and ITHACA (Information Technology for Humanitarian Assistance, Cooperation and Action). The goal of the project was the training in geospatial data acquiring and processing for students attending Architecture and Engineering Courses, in order to start up a team of "volunteer mappers". Indeed, the project is aimed to document the environmental and built heritage subject to disaster; the purpose is to improve the capabilities of the actors involved in the activities connected in geospatial data collection, integration and sharing. The proposed area for testing the training activities is the Cinque Terre National Park, registered in the World Heritage List since 1997. The area was affected by flood on the 25th of October 2011. According to other international experiences, the group is expected to be active after emergencies in order to upgrade maps, using data acquired by typical geomatic methods and techniques such as terrestrial and aerial Lidar, close-range and aerial photogrammetry, topographic and GNSS instruments etc.; or by non conventional systems and instruments such us UAV, mobile mapping etc. The ultimate goal is to implement a WebGIS platform to share all the data collected with local authorities and the Civil Protectio

CHORUS Deliverable 2.2: Second report - identification of multi-disciplinary key issues for gap analysis toward EU multimedia search engines roadmap

After addressing the state-of-the-art during the first year of Chorus and establishing the existing landscape in multimedia search engines, we have identified and analyzed gaps within European research effort during our second year. In this period we focused on three directions, notably technological issues, user-centred issues and use-cases and socio- economic and legal aspects. These were assessed by two central studies: firstly, a concerted vision of functional breakdown of generic multimedia search engine, and secondly, a representative use-cases descriptions with the related discussion on requirement for technological challenges. Both studies have been carried out in cooperation and consultation with the community at large through EC concertation meetings (multimedia search engines cluster), several meetings with our Think-Tank, presentations in international conferences, and surveys addressed to EU projects coordinators as well as National initiatives coordinators. Based on the obtained feedback we identified two types of gaps, namely core technological gaps that involve research challenges, and “enablers”, which are not necessarily technical research challenges, but have impact on innovation progress. New socio-economic trends are presented as well as emerging legal challenges