Gathering experience in trust-based interactions

As advances in mobile and embedded technologies coupled with progress in adhoc networking fuel the shift towards ubiquitous computing systems it is becoming increasingly clear that security is a major concern. While this is true of all computing paradigms, the characteristics of ubiquitous systems amplify this concern by promoting spontaneous interaction between diverse heterogeneous entities across administrative boundaries [5]. Entities cannot therefore rely on a specific control authority and will have no global view of the state of the system. To facilitate collaboration with unfamiliar counterparts therefore requires that an entity takes a proactive approach to self-protection. We conjecture that trust management is the best way to provide support for such self-protection measures

Canadian national sport organisations’ use of the web for relationship marketing in promoting sport participation

Sport participation development requires a systematic process which involves knowledge creation, dissemination and interactions between National Sport Organisations, participants, clubs and associations as well as other agencies. Using a relationship marketing approach (Grönroos, 1997, Gummesson, 2002, Olkkonen, 1999), this paper addressed the question ‘How do Canadian NSOs use the Web, in terms of functionality and services offered, to create and maintain relationships with sport participants and their sport delivery partners?’ Ten Canadian NSOs’ websites were examined: functionality was analysed using Burgess and Cooper’s (2000) eMICA model, while NSOs’ utilisation of the Internet to establish and maintain relationships with sport participants was analysed using Wang, Head and Archer’s (2000) relationship-building process model for the Web. It was found that Canadian NSOs were receptive to the use of the Web, but their information-gathering and dissemination activities, which make-up the relationship-building process, appear sparse, and in some cases are lagging behind the voluntary sector in the country

Peer to Peer: At the Heart of Influencing More Effective Philanthropy

The William and Flora Hewlett Foundation has had a long-standing commitment to increasing the effectiveness of grantmaking organizations, a commitment reflected in its Philanthropy Grantmaking Program. In 2015, the Foundation commissioned Harder+Company Community Research, in partnership with Edge Research, to conduct a field scan to inform its own strategies in this area as well as those of other organizations working to increase philanthropic effectiveness. Drawing on data from multiple sources, the field scan identified which knowledge sources and formats are most likely to be accessed by funders, how that knowledge is assessed by its users, and the ways in which knowledge is used to shape the practice of philanthropy

Privacy, security, and trust issues in smart environments

Recent advances in networking, handheld computing and sensor technologies have driven forward research towards the realisation of Mark Weiser's dream of calm and ubiquitous computing (variously called pervasive computing, ambient computing, active spaces, the disappearing computer or context-aware computing). In turn, this has led to the emergence of smart environments as one significant facet of research in this domain. A smart environment, or space, is a region of the real world that is extensively equipped with sensors, actuators and computing components [1]. In effect the smart space becomes a part of a larger information system: with all actions within the space potentially affecting the underlying computer applications, which may themselves affect the space through the actuators. Such smart environments have tremendous potential within many application areas to improve the utility of a space. Consider the potential offered by a smart environment that prolongs the time an elderly or infirm person can live an independent life or the potential offered by a smart environment that supports vicarious learning

Trust on the Web: Some Web Science Research Challenges

Web Science is the interdisciplinary study of the World Wide Web as a first-order object in order to understand its relationship with the wider societies in which it is embedded, and in order to facilitate its future engineering as a beneficial object. In this paper, research issues and challenges relating to the vital topic of trust are reviewed, showing how the Web Science agenda requires trust to be addressed, and how addressing the challenges requires a range of disciplinary skills applied in an integrated manner

The SECURE collaboration model

The SECURE project has shown how trust can be made computationally tractable while retaining a reasonable connection with human and social notions of trust. SECURE has produced a well-founded theory of trust that has been tested and refined through use in real software such as collaborative spam filtering and electronic purse. The software comprises the SECURE kernel with extensions for policy specification by application developers. It has yet to be applied to large-scale, multi-domain distributed systems taking different application contexts into account. The project has not considered privacy in evidence distribution, a crucial issue for many application domains, including public services such as healthcare and police. The SECURE collaboration model has similarities with the trust domain concept, embodying the interaction set of a principal, but SECURE is primarily concerned with pseudonymous entities rather than domain-structured systems

Do Lending Relationships Matter? Evidence from Bank Survey Data in Germany

Strong lending relationships between banks and small and medium-sized enterprises (SMEs) play a key role in the bank-based financial system of Germany. So far, they have been mainly described by the notion of a housebank and transactional features of long-term bank-customer relationships. In contrast, the present paper also considers interactional variables which try to measure social relations between loan officer and firm manager. Using bank survey data, the relationship and interaction variables prove to affect loan prices, collateral requirements and credit availability.

Emerging spheres of engagement: the role of trust and care in community-university research

Community-engaged research takes place at a complex social site that has both a history and a future as well as encompassing the project activities of the researchers and community members. We argue that a crucial methodological aspect of undertaking such research is the development of trust relationships between researchers and community. We propose that for each research project, this relationship can best be understood as a ‘sphere of engagement’, after Ingold’s ‘sphere of nurture’, and that trust and care are emergent and binding qualities of this sphere. Tracing the development of trust relationships in a case study, using the idea of security-based trust and harmony-based trust, we conclude that trust, and the related concept of care, bind together people, events, histories and futures beyond the dichotomous and time-delimited relationship of a research contract, and carry the sphere of engagement of researchers and community beyond the life of any one project