Personalization via collaboration in web retrieval systems: a context based approach

World Wide Web is a source of information, and searches on the Web can be analyzed to detect patterns in Web users' search behaviors and information needs to effectively handle the users' subsequent needs. The rationale is that the information need of a user at a particular time point occurs in a particular context, and queries are derived from that need. In this paper, we discuss an extension of our personalization approach that was originally developed for a traditional bibliographic retrieval system but has been adapted and extended with a collaborative model for the Web retrieval environment. We start with a brief introduction of our personalization approach in a traditional information retrieval system. Then, based on the differences in the nature of documents, users and search tasks between traditional and Web retrieval environments, we describe our extensions of integrating collaboration in personalization in the Web retrieval environment. The architecture for the extension integrates machine learning techniques for the purpose of better modeling users' search tasks. Finally, a user-oriented evaluation of Web-based adaptive retrieval systems is presented as an important aspect of the overall strategy for personalization

Of course we share! Testing Assumptions about Social Tagging Systems

Social tagging systems have established themselves as an important part in today's web and have attracted the interest from our research community in a variety of investigations. The overall vision of our community is that simply through interactions with the system, i.e., through tagging and sharing of resources, users would contribute to building useful semantic structures as well as resource indexes using uncontrolled vocabulary not only due to the easy-to-use mechanics. Henceforth, a variety of assumptions about social tagging systems have emerged, yet testing them has been difficult due to the absence of suitable data. In this work we thoroughly investigate three available assumptions - e.g., is a tagging system really social? - by examining live log data gathered from the real-world public social tagging system BibSonomy. Our empirical results indicate that while some of these assumptions hold to a certain extent, other assumptions need to be reflected and viewed in a very critical light. Our observations have implications for the design of future search and other algorithms to better reflect the actual user behavior

A study of factors affecting the utility of implicit relevance feedback

Implicit relevance feedback (IRF) is the process by which a search system unobtrusively gathers evidence on searcher interests from their interaction with the system. IRF is a new method of gathering information on user interest and, if IRF is to be used in operational IR systems, it is important to establish when it performs well and when it performs poorly. In this paper we investigate how the use and effectiveness of IRF is affected by three factors: search task complexity, the search experience of the user and the stage in the search. Our findings suggest that all three of these factors contribute to the utility of IRF

Application of the Markov Chain Method in a Health Portal Recommendation System

This study produced a recommendation system that can effectively recommend items on a health portal. Toward this aim, a transaction log that records users’ traversal activities on the Medical College of Wisconsin’s HealthLink, a health portal with a subject directory, was utilized and investigated. This study proposed a mixed-method that included the transaction log analysis method, the Markov chain analysis method, and the inferential analysis method. The transaction log analysis method was applied to extract users’ traversal activities from the log. The Markov chain analysis method was adopted to model users’ traversal activities and then generate recommendation lists for topics, articles, and Q&A items on the health portal. The inferential analysis method was applied to test whether there are any correlations between recommendation lists generated by the proposed recommendation system and recommendation lists ranked by experts. The topics selected for this study are Infections, the Heart, and Cancer. These three topics were the three most viewed topics in the portal. The findings of this study revealed the consistency between the recommendation lists generated from the proposed system and the lists ranked by experts. At the topic level, two topic recommendation lists generated from the proposed system were consistent with the lists ranked by experts, while one topic recommendation list was highly consistent with the list ranked by experts. At the article level, one article recommendation list generated from the proposed system was consistent with the list ranked by experts, while 14 article recommendation lists were highly consistent with the lists ranked by experts. At the Q&A item level, three Q&A item recommendation lists generated from the proposed system were consistent with the lists ranked by experts, while 12 Q&A item recommendation lists were highly consistent with the lists ranked by experts. The findings demonstrated the significance of users’ traversal data extracted from the transaction log. The methodology applied in this study proposed a systematic approach to generating the recommendation systems for other similar portals. The outcomes of this study can facilitate users’ navigation, and provide a new method for building a recommendation system that recommends items at three levels: the topic level, the article level, and the Q&A item level

Assessing the Effectiveness and Usability of Personalized Internet Search through a Longitudinal Evaluation

This paper discusses a longitudinal user evaluation of Prospector, a personalized Internet meta-search engine capable of personalized re-ranking of search results. Twenty-one participants used Prospector as their primary search engine for 12 days, agreed to have their interaction with the system logged, and completed three questionnaires. The data logs show that the personalization provided by Prospector is successful: participants preferred re-ranked results that appeared higher up. However, the questionnaire results indicated that people would prefer to use Google instead (their search engine of choice). Users would, nevertheless, consider employing a personalized search engine to perform searches with terms that require disambiguation and/or contextualization. We conclude the paper with a discussion on the merit of combining system- and user-centered evaluation for the case of personalized systems

On the Social and Technical Challenges of Web Search Autosuggestion Moderation

Past research shows that users benefit from systems that support them in their writing and exploration tasks. The autosuggestion feature of Web search engines is an example of such a system: It helps users in formulating their queries by offering a list of suggestions as they type. Autosuggestions are typically generated by machine learning (ML) systems trained on a corpus of search logs and document representations. Such automated methods can become prone to issues that result in problematic suggestions that are biased, racist, sexist or in other ways inappropriate. While current search engines have become increasingly proficient at suppressing such problematic suggestions, there are still persistent issues that remain. In this paper, we reflect on past efforts and on why certain issues still linger by covering explored solutions along a prototypical pipeline for identifying, detecting, and addressing problematic autosuggestions. To showcase their complexity, we discuss several dimensions of problematic suggestions, difficult issues along the pipeline, and why our discussion applies to the increasing number of applications beyond web search that implement similar textual suggestion features. By outlining persistent social and technical challenges in moderating web search suggestions, we provide a renewed call for action.Comment: 17 Pages, 4 images displayed within 3 latex figure