The Impact Of Technology Trust On The Acceptance Of Mobile Banking Technology Within Nigeria

With advancement in the use of information technology seen as a key factor in economic development, developed countries are increasingly reviewing traditional systems, in various sectors such as education, health, transport and finance, and identifying how they may be improved or replaced with automated systems. In this study, the authors examine the role of technology trust in the acceptance of mobile banking in Nigeria as the country attempts to transition into a cashless economy. For Nigeria, like many other countries, its economic growth is linked, at least in part, to its improvement in information technology infrastructure, as well as establishing secure, convenient and reliable payments systems. Utilising the Technology Acceptance Model, this study investigates causal relationships between technology trust and other factors influencing user’s intention to adopt technology; focusing on the impact of seven factors contributing to technology trust. Data from 1725 respondents was analysed using confirmatory factor analysis and the results showed that confidentiality, integrity, authentication, access control, best business practices and non-repudiation significantly influenced technology trust. Technology trust showed a direct significant influence on perceived ease of use and usefulness, a direct influence on intention to use as well as an indirect influence on intention to use through its impact on perceived usefulness and perceived ease of use. Furthermore, perceived ease of use and perceived usefulness showed significant influence on consumer’s intention to adopt the technology. With mobile banking being a key driver of Nigeria’s cashless economy goals, this study provides quantitative knowledge regarding technology trust and adoption behaviour in Nigeria as well as significant insight on areas where policy makers and mobile banking vendors can focus strategies engineered to improve trust in mobile banking and increase user adoption of their technology

The State of e-Banking Implementation in Nigeria: A Post-Consolidation Review

The most widely used e-Banking instrument in �igeria is e-Payment, particularly the automatic teller machine (ATM) card. However, with the adoption of e-Banking by all the banks in �igeria, the volume of cash in circulation has continued to increase pre-and-post bank recapitalization/consolidation exercise. Furthermore, some of the 25 banks that survived the exercise were found lately to have depleted their capital base and have lost credibility before the consumers, e-Banking implementation notwithstanding. Therefore, in this paper, we review the state of e-Banking implementation in �igeria and evaluate the influence of trust on the adoption of e-Payment using an extended technology acceptance model (TAM). Similarly, we investigate organizational reputation, perceived risk and perceived trust in the management of banks as a factor for enhancing customer loyalty. The findings in this work reveal that perceived ease of use and perceived usefulness are not only antecedent to ebanking acceptance, they are also factors to retain customers to the use of e-banking system such as organizational reputation, perceived risk and trust

Business-to-consumer e-commerce in Nigeria: Prospects and challenges

The growth of Internet usage in Nigeria continues to increase, recording over 90% growth rate between 2000 and 2008. While businesses in Nigeria are reported to have online access with opportunity for ecommercial activities, customers in the country however access business websites only to source for information but make purchases the traditional way. This paper aims at assessing the prospects and challenges of Business-to-consumer (B2C) e-commerce implementation in Nigeria from the consumers’ perspective. Survey research was adopted for this study. Research hypotheses were formulated and questionnaire designed and administered randomly to 900 respondents. Collected data was used to evaluate the acceptance of B2C e-commerce using the extended technology acceptance model (TAM). The extended TAM combines task-technology fit, relationship related construct: trust and risk, and the two TAM constructs to determine factors influencing consumer acceptance of B2C e-commerce in Nigeria. Findings revealed that there are significant relationships between the model variables. Tasktechnology fit and perceived usefulness have significant relationships with intentions to use, having a correlation coefficient of 0.2623 and 0.2002 respectively. Similarly, the interrelationship among trust, perceived risk, and behavioral intention are significant. The effect of risk on trust was statistically showing that risk is a predictor of trust. Risk has a high significant on trust and trust in turn has low significant effect on behavioral intention. Adding TTF and its relationships to the TAM also fit the data. The relationship between task-technology fit, perceived ease of use, perceived usefulness and intention are significant

ASSESSMENT OF THE USE OF INFORMATION COMMUNICATION TECHNOLOGIES (ICT) ON THE ECONOMIC PERFORMANCE OF AGRO-BASED FOOD INDUSTRIES IN SOUTH-WEST NIGERIA

The use of Information Communication technologies (ICTs) as a management tool has gained widespread significance in recent years and the stock of management advantages provided by ICT cuts across disciplines and sectors. Management experts see this globalization of management options as the “super production and marketing input” needed by firms to boost their competitive edge. This paper assesses the adoption and use of ICTs on the economic performance of Agro-industries (ABFIs) in South-West, Nigeria. Primary data were collected from a total of 80 respondents from the study area. Budgetary analysis, t-test of mean differences and multiple regressions were used in the data analysis to actualise the study objectives. In assessing the effect of ICTs on the economic performance of the companies, the “before and after” scenarios were analysed. The results revealed an increase of about 14 percent increase in total profit after adoption of ICTs. The reduction in marketing cost brought about by adopting ICT s were found to be largely responsible for the increase in profit of the ICT adopting firms. The results also revealed that irrespective of the scale of operation, there was a general reduction in total marketing cost due to ICT adoption. The Cobb Douglas function fitted to explain the cost effect relationship between yearly firms’ expenditure on ICTs and firm’s characteristics revealed that the proportion of ICT literate staff to the total staff strength and age of firm were found to be significant positive determinants of ICTs expenditure. The study recommends the adoption and use of ICTs by agro-based firms as a cutting edge input that is not only cost effective but more efficient in the long run.Agribusiness,

Critical success factors for preventing E-banking fraud

E-Banking fraud is an issue being experienced globally and is continuing to prove costly to both banks and customers. Frauds in e-banking services occur as a result of various compromises in security ranging from weak authentication systems to insufficient internal controls. Lack of research in this area is problematic for practitioners so there is need to conduct research to help improve security and prevent stakeholders from losing confidence in the system. The purpose of this paper is to understand factors that could be critical in strengthening fraud prevention systems in electronic banking. The paper reviews relevant literatures to help identify potential critical success factors of frauds prevention in e-banking. Our findings show that beyond technology, there are other factors that need to be considered such as internal controls, customer education and staff education etc. These findings will help assist banks and regulators with information on specific areas that should be addressed to build on their existing fraud prevention systems

An Empirical Investigation of the Level of Users’ Acceptance of E-Banking in Nigeria

Nigeria was depicted to be the fastest growing telecommunications nation in African. Presently, all members of the Nigeria banking industry have engaged the use of Information and Communication Technology (ICT) as a platform for effective and efficient means of conducting financial transactions. This paper focuses on determining the level of users’ acceptance of the electronic banking services and investigating the factors that determine users’ behavioral intentions to use electronic banking systems in Nigeria. The survey instrument employed involved design and administration of a total of 500 survey questionnaires within the Lagos metropolis and its environs. An extended Technology Acceptance Model (TAM) was employed as a conceptual framework to investigate the factors that influence users’ acceptance and intention to use electronic banking. To test the model, data was collected from 292 customers from various commercial banks in Nigeria. The model measured the impact of Perceived Credibility (PC), Computer Self-Efficacy (CSE), Perceived Usefulness (PU), and Perceived Ease of Use (PEOU) on customer attitude and customer attitude on customer adaptation. The result of this research shows that ATM still remains the most widely used form e-Banking service. Banks’ customers who are active users of e-Banking system use it because it is convenient, easy to use, time saving and appropriate for their transaction needs. Also the network security and the security of the system in terms of privacy are the major concerns of the users and constitute hindrance to intending users

Policy options for improving regional fertilizer markets in West Africa:

A primary motivation for this study is to identify a key set of policy options for improving fertilizer markets in West Africa (among Economic Community of West African States member countries) in ways that ultimately will help improve the efficiency of regional markets and lower the transaction costs and fiscal burdens of increasing fertilizer use in the region. Guided by the 2008 fertilizer crisis, many governments are tempted to impose fertilizer subsidies to reduce fertilizer prices. Yet, in an environment riddled with inefficiencies that contribute to the high costs of using fertilizers, the introduction of subsidies only adds more fiscal burden.To carry out the study, we undertook four country case studies to review the key constraints and bottlenecks along the fertilizer supply chain. The countries were Ghana, Mali, Nigeria, and Senegal, and the research included field visits in 2009 and 2010. The current paper is based on the country case study results, complemented by a literature review and analysis of secondary data sources.common fertilizer market, fertilizer use and supply, harmonization of products and regulations, improved technology, policy environment, regional market integration, structure and performance of markets, supply chain,

Electronic Payment System and Tax Payment in Nigeria

This study investigates the factors affecting the adoption of electronic payment systems for tax payment in Rivers State, Nigeria. Given the increasing importance of digitization in financial transactions, understanding these factors can provide valuable insights for policymakers, taxpayers, and accounting professionals alike. The aim is to evaluate the role of four primary variables: ease of use, security concerns, government support, and taxpayer behavior in the successful implementation of electronic tax payment systems. The study employed a survey design and was conducted among 400 adults working in Rivers State using a snowballing sampling technique. Questionnaires were administered to gain insights into the perspectives of those who pay personal income taxes. Multiple regression analysis indicated that all four variables have a significant positive relationship with the adoption of electronic payment systems for tax. The adjusted R² value of 0.70 suggests that the model explains 70% of the variance in system adoption. From an accounting standpoint, the results imply that electronic tax payment systems can bring about substantial improvements in financial record-keeping, compliance, and cost efficiency. Particularly, the study findings corroborate several existing theories in financial behavior and technology acceptance. Based on these findings, the study recommends further investment in enhancing the system’s user interface and security features. Moreover, educational campaigns by the government and training for accounting professionals are essential for maximizing the system's utility