SOA and BPM, a Partnership for Successful Organizations

In order to stay effective and competitive, companies have to be able to adapt themselves to permanent market requirements, to improve constantly their business process, to act as flexible and proactive economic agents. To achieve these goals, the IT systems within the organization have to be standardized and integrated, in order to provide fast and reliable data access to users both inside and outside the company. A proper system architecture for integrating company’s IT assets is a service oriented one. A service-oriented architecture (SOA) is an IT architectural style that allows integration of the company’s business as linked, repeatable tasks called services. A subject closely related to SOA is Business Process Management (BPM), an approach that aims to improve business processes. The paper also presents some aspects of this topic, as well as the relationship between SOA and BPM. They complement each other and help companies improve their business performance.Information Systems, SOA, Web Services, BPM

Development of an Enhanced Agility Assessment Model for Legacy Information System

Deciding the moment to end the lifecycle of an information system are often not exhaustively studied. It is essential for an organisation to know when to end the life cycle of their legacy information system when it is no longer able to perform and comply with the changes the organization desires. Prolonging the length of an information system lifecycle could lead to a reduction in software cost. Most of the various metrics presented in literatures on agility measurement, such as Cost, Time, Robustness and Scope of changes (CTRS) and Simplicity, Speed and Scope of changes (3S) and the researchers evaluation methods, e.g., Hierarchy Process (AHP) and Fuzzy Mathematics Analytic are qualitative and usually need to be evaluated by domain experts subjectively. This study therefore developed an enhanced agility assessment model to measure legacy information system quantitatively with the agility factors: Speed, Robustness and Complexity in an educational institution. The adoption of a quantitative metrics methodology will lead to an accurate measurement of the student information system. A stand-alone online assessment system based on agility factors and satisfying the maximum metrics benchmark requirements was used for the model implementation. The results were: Complexity of the largest module=96, Robustness=547.5 hours and Speed 0.5 minutes. The complexity of the module that exceeded 20 can be fixed by reducing the control constructs of the source code modules into submodules, with each not greater than 20. The results obtained indicated that the student information system was still agile. Thus, management should continue with the system.    &nbsp

Exploring the Sources of Enterprise Agility in Software Organizations

Organizations involved in the design, development and sustainment of software systems have to manage the tension between creating new products and services, while at the same time maintaining their existing portfolio. This paper explores the sources of enterprise agility in software firms, wherein agility is defined as the ability of the organization to sense changes in its environment (both internal and external), and effectively respond to these changes. Using engaged scholarship as the overarching paradigm, we report on the findings of a process study that uses semi-structured interviews, observation, and archival firm & project information for data gathering, and grounded theory methods and comparative case analysis for data analysis and theory generation. The analysis highlights the importance of the four organizational enablers of: stakeholder alignment, employee empowerment, group & organizational learning, and governance mechanisms, as necessary but not sufficient precursors to obtaining enterprise agility. Furthermore, we provide illustrative case examples of the three mechanisms: Continuous Improvement, Creating Systems of Innovation, and Leveraging Globally available Capabilities, that software organizations use to gain enterprise agility

Measuring and Analyzing agility of an Enterprise through DMAIC Six Sigma

Assessment of organizational Agility creates a problem due to inexact boundaries by which Agility is defined, and the variation depending on type of enterprise. This paper proposes how Six Sigma DMAIC approach may be utilized to address this gap. The agility assessment framework curve developed for information development systems used in this research has synergies with DMAIC phases of Six Sigma. This logic forms the basis of forming metrics to measure and analyze agility of an enterprise through DMAIC Six Sigma

A BPM Lifecycle Plug-in for Modeling Methods Agility

Business Process Management literature has proposed several BPM lifecycles on a level of abstraction that is modeling method -agnostic, i.e. they consider the modeling language and tool support an underlying invariant or technological concern. While remaining on the same abstraction layer, we highlight a method agility requirement observed in commercial BPM consulting projects - concretely, it manifests as change requests for the modeling language or tool, from one lifecycle iteration to the next, leading to situations of model value co-creation as customer demands are assimilated in the modeling method. Based on a conceptualization of such situations, a lifecycle plug-in is proposed in the form of a methodology and associated tool support, allowing for responsive evolution of the adopted modeling method with impact on several lifecycle phases. Historical examples from the evolution of a BPM product are provided to illustrate and classify the demands that motivate the existence of this lifecycle plug-in

AGILE PORTFOLIO MANAGEMENT: DESIGN GOALS AND PRINCIPLES

Digital transformation and the resulting volatile and unpredictable business environments challenge traditional enterprises to continuously fulfill and surpass customers’ expectations. They need to become agile in its organization by proactively sensing the unpredictable change and responding accordingly with speed and dexterity. While many organizations are quite advanced in realizing adaptivity at the operational level, strategic agility in general and in portfolio management in particular as linking op-erations and strategy for satisfying the customer needs is in its nascence. To identify the baseline for portfolio management for achieving agility, we derive four design goals for an effective agile portfolio management system, six design principles on how to achieve these goals and show an exemplary setup with design features. Our results are based on a research study with empirical insights from six com-panies and theoretical input from thirteen existing case studies and eight frameworks for scaling agility to the portfolio level. By deriving design principles for an agile portfolio management system, our work closes a gap in existing research, which focuses on principles for adaptive IT portfolio management processes instead of proactive enterprise systems, insights on individual portfolio practices or non-generalizable blueprints for an agile organizational setup without showing alternative approaches

Everyone’s Going to be an Architect: Design Principles for Architectural Thinking in Agile Organizations

Organizational agility is a prominent aim for companies to thrive in today’s volatile business environments. One common building block of agility are (semi-) autonomous teams for continuously fulfilling and surpassing customers’ needs. However, these teams still need to see the enterprise’s ‘big picture’ of strategic objectives, business processes, and IT landscape to prevent organizational inertia or technical debt. This requires architectural thinking to inform these ‘non’-architects’ decision-making. To aid companies towards achieving sustainable agility, we propose six design principles as underlying logic on how to realize architectural thinking in agile organizations. The results are based on insights from interviews with sixteen employees and consultants with expertise on architecture management and organizational agility across several industries. Our work closes a gap in the agility literature, which so far mainly focused on non-generalizable blueprints for agile setups without showing their underlying logics, or approaches and role set-ups for enterprise-level architecture management

Scaling Agility in Incumbent Firms: A Literature Review

Scaling agility as a process of applying agile concepts to more extensive parts of the organization promises incumbent firms to achieve the same benefits as their digital competitors. However, copying digital-born companies\u27 approaches seems problematic, as incumbent firms are distinct from their digital competitors. Thus, this research aims to consolidate what we know about scaling agility in incumbent firms. To answer this question, I conduct a structured literature review to understand scaling agility for incumbent firms better, resulting in the four dimensions of structure, methodology, governance, and dependencies with nine themes: coordination, processes, roles, effectiveness, risk management, budgeting, measurement, architecture, and culture/mindset. Moreover, the review develops six avenues for future research. With this, the literature review provides an integrative picture of scaling agility, enhances conceptual clarity, and helps practitioners by providing an overview to use in their efforts to scaling agility in incumbent firms

Scalable agile frameworks in large enterprise project portfolio management

Con un alcance de estudio exploratorio, debido a que se ha investigado poco y se encuentra en un estado emergente, el propósito de la investigación fue explorar la implementación de los marcos ágiles escalables en la gestión del portafolio de proyectos (PPM) de grandes empresas. Además, este estudio de caso cualitativo planteó la siguiente pregunta principal de investigación: ¿De qué manera los marcos ágiles escalables se implementan en la PPM de grandes empresas, y por qué? Este estudio recopiló información de 59 portafolios de proyectos en 22 empresas con implementaciones de métodos ágiles y marcos ágiles escalables de las industrias tecnologías de la información (IT- por sus siglas en inglés), financiera y telecomunicaciones, de México, Colombia, Perú, Ecuador, Costa Rica y Chile, mediante 43 entrevistas en profundidad semiestructuradas. Los hallazgos revelan que existen portafolios de proyectos con alta variabilidad en servicio, producto e innovación, y con implementaciones híbridas de Scaled Agile Framework (SAFe), Spotify Model y Scrum. Además, enfrentan diferentes desafíos relacionados con la implementación de los marcos ágiles escalables en la PPM, la cultura organizacional, resistencia al cambio y liderazgo estratégico. Del mismo modo, los hallazgos demuestran que los marcos ágiles son una opción viable para optimizar el time-to-market, aumentar la productividad de los equipos y mejorar la comunicación a nivel general. Este estudio es uno de los primeros en explorar cómo implementan las grandes empresas los marcos ágiles escalables en la PPM para llenar el vacío en la literatura relacionado con cómo y cuándo las empresas deben abordar un proceso de transformación ágil que funcione de manera exitosa en su PPM. Por lo tanto, este estudio proporciona evidencia empírica de seis países latinoamericanos como base potencial para futuras investigaciones y publicaciones.With an exploratory study scope, due to little research and in an emerging state, the purpose of the research was to explore the implementation of scalable agile frameworks in project portfolio management (PPM) of large enterprises. This qualitative case study posed as its primary research question: How and why are scalable agile frameworks implemented in the PPM of large companies? Further, this study used the purposive sampling method and the snowball technique. Data were collected from 59 project portfolios in 22 companies with agile and scalable agile framework implementations in the information technology (IT), financial and telecommunications industries in Mexico, Colombia, Peru, Ecuador, Costa Rica and Chile, through 43 semi-structured in-depth interviews. The findings reveal that there are project portfolios with high variability in service, product and innovation, and with hybrid implementations of Scaled Agile Framework (SAFe), Spotify Model and Scrum. In addition, they face different challenges related to the implementation of scalable agile frameworks in PPM, organizational culture, resistance to change, and strategic leadership. Similarly, the findings demonstrate that agile frameworks are a viable option to optimize time-to-market, increase team productivity and improve communication across the board. This study represents one of the first to explore how large companies implement scalable agile frameworks in PPM to fill the gap in the literature related to how and when companies should approach an agile transformation process working successfully in their PPM. Accordingly, this study provides empirical evidence from six Latin American countries as a potential basis for future research and publications