Elicitation and management of user requirements in market-driven software development

Market-driven software development companies experience challenges in requirements management that many traditional requirements engineering methods and techniques do not acknowledge. Large markets, limited contact with end users, and strong competition forces the market-driven software development company to constantly invent new, selling requirements, frequently release new versions with an accompanying pressure of short time-to-market, and take both the technical and financial risks of development. This thesis presents empirical results from case studies in requirements elicitation and management at a software development company. The results include techniques to explore, understand, and handle bottlenecks in the requirements process where requirements continuously arrive at a high rate from many different stakeholders. Through simulation of the requirements process, potential bottlenecks are identified at an early stage, and fruitless improvement attempts may be avoided. Several techniques are evaluated and recommended to support the market-driven organisation in order to increase software quality and avoid process overload situations. It is shown that a quick and uncomplicated in-house usability evaluation technique, an improved heuristic evaluation, may be adequate to get closer to customer satisfaction. Since needs and opportunities differ between markets, a distributed prioritisation technique is suggested that will help the organisation to pick the most cost-beneficial and customer satisfying requirements for development. Finally, a technique based on automated natural language analysis is investigated with the aim to help resolve congestion in the requirements engineering process, yet retaining ideas that may bring a competitive advantage

Managing requirements in market-driven software project: Agile methods view

Vrijeme do plasiranja na tržište i nedovoljno početno saznanje o potrebama dva su značajna problema po kojima se organiziranje potreba kod projekata razvijanja softvera za tržište razlikuje od projekata za softver po narudžbi. Ti se problemi mogu riješiti primjenom agilnih metodologija razvoja softvera kad se radi o tržišno orijentiranom softveru budući da Agilne metode naglašavaju dinamički pristup organiziranju potreba usko povezan s iterativnim ciklusom isporuke. U ovom radu, dinamički pristup Agilnih metoda definiranju potreba koristi se za uspješnu implementaciju složenog tržišno orijentiranog softverskog projekta.Time-to-market and insufficient initial requirements are two significant challenges that make managing requirements for market-driven software projects different from custom-made software projects. These challenges can be resolved by using agile software development methodologies for market-driven software development as agile methods put emphasis on a dynamic approach for requirement engineering which works closely with an iterative release cycle. In this study, dynamic requirement engineering approach of Agile methods was used for the successful implementation of market-driven complex software project

Simulation-Based Analyses and Improvements of the Smart Line Management System in Canned Beverage Industry:A Case Study in Europe

Canned water is one of the thriving markets in the food and beverage industry. Given the tight competition in this market, realistic analysis in such production lines has become even more attractive for all participating parties. In this paper, we apply a KPI-driven simulation-based approach to a smart production plant of a key player in the European beverage market. The project covers realistic discrete-event modeling and analysis of the system together with the suggested scenario-based optimization for performance improvement. Here, the smart line management system is modeled and re-coded while considering machine characteristics, failures, and their overall influence on the production process. Our proposed optimized scenario demonstrates noticeably better results in all performance indicators when compared to the existing state of the system. The total increment of the production speed reaches up to 45 percent, resource utilization is evenly optimal, and the overall work-in-progress inventory is reduced significantly

Design and realisation of an integrated methodology for the analytical design of complex supply chains

Supply chain systems are inherently complex and are dynamically changing webs of relationships. Wider product variety, smaller production lot sizes, more tiers and different actors involved in coordinated supply chains also cause supply chain complexity and presents major challenges to production managers. This context has led modern organizations to implement new supply chain paradigms and adopt new techniques to support rapid design, analysis and implementation of the new paradigms. The present research focuses to develop an integrated methodology which can support the analytical design of complex supply chains. [Continues.

Ergonomists as designers: computational modelling and simulation of complex socio-technical systems

Contemporary ergonomics problems are increasing in scale, ambition, and complexity. Understanding and creating solutions for these multi-faceted, dynamic, and systemic problems challenges traditional methods. Computational modelling approaches can help address this methodological shortfall. We illustrate this potential by describing applications of computational modelling to: (1) teamworking within a multi-team engineering environment; (2) crowd behaviour in different transport terminals; and (3) performance of engineering supply chains. Our examples highlight the benefits and challenges for multi-disciplinary approaches to computational modelling, demonstrating the need for socio-technical design principles. Our experience highlights opportunities for ergonomists as designers and users of computational models, and the instrumental role that ergonomics can play in developing and enhancing complex socio-technical systems. Recognising the challenges inherent in designing computational models, we reflect on practical issues and lessons learned so that computational modelling and simulation can become a standard and valuable technique in the ergonomists’ toolkit

DATASET2050 D2.2 - Data-driven Model

The purpose of this document, Deliverable 2.2, is to build the structure and specifications of the DATASET2050 data driven model. The door-to-door process is complex and therefore direct performance measurement of the process cannot be done due to availability of data and the high number of involved stakeholders. There are additional phenomena that cannot be measured, so the approach to assess performance is by collecting sample data and/or model the different elements of the mobility processes. This modelling exercise, documented in D2.2, is a powerful tool that assesses how the process performs in the current scenario, and beyond that, identify bottlenecks how modelling paradigms can be improved to take Europe to the 4-hour door-to-door target. The model utilises data that has been sourced, analysed and documented thus far (D2.1), as well as the numerous inputs from the demand and supply profiles (WP3 and WP4, namely: D3.1 and D4.1). This deliverable documents how the model is to be built, along with its scope and the development strategy

Modelling flexible manufacturing systems through discrete event simulation

As customisation and product diversification are becoming standard, industry is looking for strategies to become more adaptable in responding to customer’s needs. Flexible manufacturing systems (FMS) provide a unique capability where there is a need to provide efficiency through production flexibility. Full potential of FMS development is difficult to achieve due to the variability of components within this complex manufacturing system. It has been recognised that there is a requirement for decision support tools to address different aspects of FMS development. Discrete event simulation (DES) is the most common tool used in manufacturing sector for solving complex problems. Through systematic literature review, the need for a conceptual framework for decision support in FMS using DES has been identified. Within this thesis, the conceptual framework (CF) for decision support for FMS using DES has been proposed. The CF is designed based on decision-making areas identified for FMS development in literature and through industry stakeholder feedback: set-up, flexibility and schedule configuration. The CF has been validated through four industrial simulation case studies developed as a part of implementation of a new FMS plant in automotive sector. The research focuses on: (1) a method for primary data collection for simulation validated through a case study of material handling robot behaviour in FMS; (2) an approach for evaluation of optimal production set-up for industrial FMS with DES; (3) a DES based approach for testing FMS flexibility levels; (4) an approach for testing scheduling in FMS with the use of DES. The study has supported the development of systematic approach for decision making in FMS development using DES. The approach provided tools for evidence based decision making in FMS

Towards an Integration of the Lean Enterprise System, Total Quality Management, Six Sigma and Related Enterprise Process Improvement Methods

The lean enterprise system, total quality management, six sigma, theory of constraints, agile manufacturing, and business process reengineering have been introduced as universally applicable best methods to improve the performance of enterprise operations through continuous process improvement and systemic planned enterprise change. Generally speaking, they represent practice-based, rather than theory-grounded, methods with common roots in manufacturing. Most of the literature on them is descriptive and prescriptive, aimed largely at a practitioner audience. Despite certain differences among them, they potentially complement each other in important ways. The lean enterprise system, total quality management and six sigma, in particular, are tightly interconnected as highly complementary approaches and can be brought together to define a first-approximation “core” integrated management system, with the lean enterprise system serving as the central organizing framework. Specific elements of the other approaches can be selectively incorporated into the “core” enterprise system to enrich its effectiveness. Concrete theoretical and computational developments in the future through an interdisciplinary research agenda centered on the design and development of networked enterprises as complex adaptive socio-technical systems, as well as the creation of a readily accessible observatory of evidence-based management practices, would represent important steps forward