Using case-based reasoning to support alternative dispute resolution

Springer - Series Advances in Intelligent and Soft Computing, vol. 79Recent trends in communication technologies led to a shift in the already traditional Alternative Dispute Resolution paradigm, giving birth to the Online Dispute Resolution one. In this new paradigm, technologies are used as a way to deliver better, faster and cheaper alternatives to litigation in court. However, the role that technology plays can be even further enhanced through the use of artefacts from the Artificial Intelligence field. In this paper we present UMCourt, an Online Dispute Resolution tool that borrows concepts from the fields of Law and Artificial Intelligence. The system keeps the parties informed about the possible consequences of their litigation if their problems are to be settled in court. Moreover, it makes use of a Case-based Reasoning algorithm that searches for solutions for the litigation considering past known similar cases, as a way to enhance the negotiation process. When parties have access to all this information and are aware of the consequences of their choices, they can take better decisions that encompass all the important aspects of a litigation process.The work described in this paper is included in TIARAC - Telematics and Artificial Intelligence in Alternative Conflict Resolution Project (PTDC/JUR/71354/2006), which is a research project supported by FCT (Science & Technology Foundation), Portugal

The impact of judicial control on the public administration of the environment : 1995 to 2007

This thesis sets out the findings of an empirical study on three environmental departments' responses to judicial regulation during the first fifteen years of democracy

Explaining the Relevance of Court Decisions to Laymen

In the context of intelligent disclosure of case law, we report on our findings with respect to the presentation of relevant court decisions back to the laymen users. For this presentation we first localize the relevant legal concepts in the cases using shallow NLP techniques. Hereafter we investigated the use of techniques from the field of recommender systems, i.e. keyword style explanation and influence style explanation, to present the cases to the user in an understandable way. In order to find out if we succeeded in that respect, we conducted a small user satisfaction research. It shows promising results, and gives us some directions for future research

Ontologies for Legal Relevance and Consumer Complaints. A Case Study in the Air Transport Passenger Domain

Applying relevant legal information to settle complaints and disputes is a common challenge for all legal practitioners and laymen. However, the analysis of the concept of relevance itself has thus far attracted only sporadic attention. This thesis bridges this gap by understanding the components of complaints, and by defining relevant legal information, and makes use of computational ontologies and design patterns to represent this relevant knowledge in an explicit and structured way. This work uses as a case-study a real situation of consumer disputes in the Air Transport Passenger domain. Two artifacts were built: the Relevant Legal Information in Consumer Disputes Ontology, and its specialization, the Air Transport Passenger Incidents Ontology, aimed at modelling relevant legal information; and the Complaint Design Pattern proposed to conceptualize complaints. In order to demonstrate the ability of the ontologies to serve as a knowledge base for a computer program providing relevant legal information, a demonstrative application was developed