Event-Cloud Platform to Support Decision- Making in Emergency Management

The challenge of this paper is to underline the capability of an Event-Cloud Platform to support efficiently an emergency situation. We chose to focus on a nuclear crisis use case. The proposed approach consists in modeling the business processes of crisis response on the one hand, and in supporting the orchestration and execution of these processes by using an Event-Cloud Platform on the other hand. This paper shows how the use of Event-Cloud techniques can support crisis management stakeholders by automatizing non-value added tasks and by directing decision- makers on what really requires their capabilities of choice. If Event-Cloud technology is a very interesting and topical subject, very few research works have considered this to improve emergency management. This paper tries to fill this gap by considering and applying these technologies on a nuclear crisis use-case

An Event-Driven Platform for Agility Management of Crisis Response

International audienceThis article aims at presenting a whole approach of Information System Interoperability management in a crisis management cell: a Mediation Information System (MIS) may be used to help the crisis cell partners to design, run and manage the workflows of the response to a crisis situation. The architecture of the MIS meets the needs of low coupling between the partners' Information System components and the need of agility for such a platform. It is based on Service Oriented Architecture (SOA) and Event-Driven Architecture (EDA) principles that are combined to the Complex Event Processing (CEP) principles. This should leads on the one hand to an easier orchestration, choreography and real-time monitoring of the workflows' activities, on the other hand to assume on-the-fly automated agility of the crisis response (considering agility as the ability of the processes to remain consistent with the response to the crisis)

A Conceptual Framework and a Suite of Tools to Support Crisis Management

This article aims at describing an approach to support crisis management. The main idea is to use an original vision of Big-Data to manage the question of collaboration issues in crisis response. On the one hand, this article introduces a general framework that structures the methodology applied in our approach. This framework includes several technical and business dimensions and embeds scientific results that are presented in this article or have been described in previous articles. On the other hand, the resulting implemented suite of tools is also presented with regards to the conceptual framework. Finally, in order to emphasize all the main features described in this article, both the framework and the suite of tools are illustrated and put into action through a scenario extracted from a real exercise

Looking Ahead: Business Intelligence & Analytics Research in the Post-Pandemic New Normal

The COVID 19 black swan event has disrupted every aspect of life in unprecedented ways, causing organizations to scramble to effectively sense and respond to the tumultuous business environment. Business intelligence and analytics (BI&A) capability has gained attention as a key weapon in the arsenal needed to combat turbulent times and to adjust to the post-pandemic new normal. Post-pandemic BI&A trends point to changes in organizational priorities for BI&A infrastructure that influence the traditional view of BI&A architecture and its role within an organization. As a result, new challenges and opportunities are emerging. This paper identifies and examines twelve key post-pandemic BI&A trends from industry practice and six major research themes. It also proposes an initial set of research questions that could inspire future research in BI&A in the post-pandemic new normal

Collaborative Knowledge Framework for Mediation Information System Engineering

With the worldwide interenterprise collaboration and interoperability background, automatic collaborative business process deduction is crucial and imperative researching subject. A methodology of deducing collaborative process is designed by collecting collaborative knowledge. Due to the complexity of deduction methodology, a collaborative knowledge framework is defined to organize abstract and concrete collaborative information. The collaborative knowledge framework contains three dimensions: elements, levels, and life cycle. To better define the framework, the relations in each dimension are explained in detail. They are (i) relations among elements, which organize the gathering orders and methods of different collaborative elements, (ii) relations among life cycle, which present modeling processes and agility management, and (iii) relations among levels, which define relationships among different levels of collaborative processes: strategy, operation, and support. This paper aims to explain the collaborative knowledge framework and the relations inside

The effect of production system characteristics on resilience capabilities:a multiple case study

Purpose To date, the literature has usually assumed that a universal approach to resilience is appropriate in which different resilience capabilities are equally important for all organizations independent of contextual characteristics. In contrast this study investigates if production process characteristics affect resilience capabilities in terms of redundancy, flexibility, agility and collaboration. Design/methodology/approach An in-depth exploratory multiple case study was carried out in eight companies across different industries. Data were gathered through multiple interviews with key informants in each company. Findings The authors find differences in, and trade-offs between, resilience capabilities and practices related to redundancy, agility and collaboration induced by the different configurations of production system characteristics: especially between discrete and process industries. Further, a major influential characteristic is the production strategy employed (make-to-stock or make-to-order) which stresses or limits collaboration and redundancy. Originality/value This is one of the first studies to explore the effects of production system characteristics as a major contingency factor on the resilience capabilities of an organization. As such it provides valuable insights into the development of a more nuanced contingency approach to how organizations can build resilience and employ specific practices that fit their situation

Navigating a global pandemic crisis through marketing agility: evidence from Italian B2B firms

Purpose This study aims to explore the impact of marketing agility on the business-to-business (B2B) firms' capacity to address unexpected events such as the recent coronavirus (COVID-19) pandemic, examining how they reshape their strategies during the different stages of a crisis. Design/methodology/approach This study follows a theory-building approach and performs an in-depth exploratory multiple-case study in the context of 16 Italian firms operating in the B2B sector. Findings The study develops an event-sequence-based framework and illustrates how agile marketing strategies empower B2B firms to cope with a crisis across three crucial moments: the event phase, the response management phase and the investigation phase. Originality/value This paper contributes to a better understanding of marketing agility in the context of crisis management by showing the agile marketing strategies that B2B firms adopt during the different stages of a crisis. This work provides a useful foundation to assist managers in coping with market uncertainty. It suggests practical guidelines to make more informed strategic and operational marketing decisions, increasing a firm's capacity to act in today's fast-moving, complex times