Assessing quality of experience of IPTV and video on demand services in real-life environments

The ever growing bandwidth in access networks, in combination with IPTV and video on demand (VoD) offerings, opens up unlimited possibilities to the users. The operators can no longer compete solely on the number of channels or content and increasingly make high definition channels and quality of experience (QoE) a service differentiator. Currently, the most reliable way of assessing and measuring QoE is conducting subjective experiments, where human observers evaluate a series of short video sequences, using one of the international standardized subjective quality assessment methodologies. Unfortunately, since these subjective experiments need to be conducted in controlled environments and pose limitations on the sequences and overall experiment duration they cannot be used for real-life QoE assessment of IPTV and VoD services. In this article, we propose a novel subjective quality assessment methodology based on full-length movies. Our methodology enables audiovisual quality assessment in the same environments and under the same conditions users typically watch television. Using our new methodology we conducted subjective experiments and compared the outcome with the results from a subjective test conducted using a standardized method. Our findings indicate significant differences in terms of impairment visibility and tolerance and highlight the importance of real-life QoE assessment

User generated content for IMS-based IPTV

Includes abstract.Includes bibliographical references.Web 2.0 services have been on the rise due to improved bandwidth availability. Users can now connect to the internet with a variety of portable devices which are capable of performing multiple tasks. Due to this, services such as Voice over IP (VoIP), presence, social networks, instant messaging (IM) and Internet Protocol television (IPTV) to mention but a few, started to emerge...This thesis proposed a framework that will offer user-generated content on an IMS-Based IPTV and the framework will include a personalised advertising system..

Quantifying subjective quality evaluations for mobile video watching in a semi-living lab context

This paper discusses results from an exploratory study in which Quality of Experience aspects related to mobile video watching were investigated in a semi-living lab setting. More specifically, we zoom in on usage patterns in a natural research context and on the subjective evaluation of high and low-resolution movie trailers that are transferred to a mobile device using two transmission protocols for video (i.e., real-time transport protocol and progressive download using HTTP). User feedback was collected by means of short questionnaires on the mobile device, combined with traditional pen and paper diaries. The subjective evaluations regarding the general technical quality, perceived distortion, fluentness of the video, and loading speed are studied and the influence of the transmission protocol and video resolution on these evaluations is analyzed. Multinomial logistic regression results in a model to estimate the subjective evaluations regarding the perceived distortion and loading speed based on objectively-measured parameters of the video session

Real-time HSPA emulator for end-to-edge QoS evaluation in all-IP beyond 3G heterogeneous wireless networks

This paper is aimed at presenting the real-time High Speed Packet Access (HSPA) emulator that has been developed in the framework of the AROMA project. Real-time emula- tors allow reproducing realistic scenarios to test algorithms, strategies, protocols and applications under realistic condi- tions. Therefore, real-time emulators constitute a powerful tool to evaluate the end-user's Quality of Experience (QoE), which could not be achieved by means of o -line simulations. The presented emulator is integrated in the AROMA real- time testbed, which has been developed to provide a frame- work for demonstrating the bene ts of the common radio re- source management algorithms as well as the proposed end- to-edge Quality of Service (QoS) management techniques developed for all-IP beyond 3G heterogeneous wireless net- works in the context of the AROMA project. This paper presents a qualitative description of the developed tool, em- phasizing some interesting implementation details that may result helpful in the development of similar emulation plat- forms. Some illustrative results, showing the capabilities of the developed tool, are also presented and analyzed.Postprint (published version

IPTV deployment - Trigger for advanced network services!

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Management of Digital Video Broadcasting Services in Open Delivery Platforms

The future of Digital Video Broadcasting (DVB) is moving towards solutions offering an efficient way of carrying interactive IP multimedia services over digital terrestrial broadcasting networks to handheld terminals. One of the most promising technologies is Digital Video Broadcasting-Handheld (DVB-H), at present under standardisation. Services deployed via this type of DVB technologies should enjoy reliability comparable to TV services and high quality standards. However, the market at present does not provide effective and economical solutions for the deployment of such services over multi-domain IP networks, due to their high level of unreliability. This paper focuses on service management, service level agreement (SLA) and network performance requirements of DVB-H services. Experimental results are presented concerning QoS sensitivity to network performance of DVB-H services delivered over a multi-domain IP network. Moreover, a solution for efficient and cost effective service management via QoS monitoring and control and network SLA design is proposed. The solution gives DVB-H operators the possibility of fully managing service QoS without being tied to third party operators

Value Creation in a QoE Environment

User behavior of multimedia services currently undergoes strong changes. This is reflected in several recent trends, e.g. the increase of rich media content consumption, preferences for more individual and personalized services and the higher sensitivity of end users for quality issues. These changes will eventually lead to strong changes in network traffic characteristics: rising congestion in peak times and less availability of bandwidth for the individual user. As a result, the quality as perceived by the end-user will decrease if network operators and service providers do not anticipate the required changes for the network. Measurable network requirements such as available video and speech quality, security and reliability are addressed by technologies that are commonly summed up in the Quality of Service (QoS) concept. However, the end-users' perception of quality is only reflected in the wider concept of Quality of Experience (QoE). This takes the measurable network requirements into account as well as customer needs, wants and preferences. For the implementation of QoE technologies several network components need to be added or changed resulting in high capital expenditures. Yet, it is not clear if these costs can be compensated with efficiency increases. Thus, new revenue streams for the network operator are necessary to incentivize investments in QoE technologies. In this paper we address four new value creation models that can serve as basis for more elaborated business models for network operators and other actors. We show how interest in QoE of the user, the content provider, the service provider and the advertiser induces new revenue streams. These models are embedded in five possible future QoE scenarios that reveal regulation, end user quality sensibility and end-to-end support as major issues for the future. --Business Models,Quality of Experience (QoE),Quality of Service (QoS),Value Creation