Quality assessment and usage behavior of a mobile voice-over-IP service

Voice-over-IP (VoIP) services offer users a cheap alternative to the traditional mobile operators to make voice calls. Due to the increased capabilities and connectivity of mobile devices, these VoIP services are becoming increasingly popular on the mobile platform. Understanding the user's usage behavior and quality assessment of the VoIP service plays a key role in optimizing the Quality of Experience (QoE) and making the service to succeed or to fail. By analyzing the usage and quality assessments of a commercial VoIP service, this paper identifies device characteristics, context parameters, and user aspects that influence the usage behavior and experience during VoIP calls. Whereas multimedia services are traditionally evaluated by monitoring usage and quality for a limited number of test subjects and during a limited evaluation period, this study analyzes the service usage and quality assessments of more than thousand users over a period of 120 days. This allows to analyze evolutions in the usage behavior and perceived quality over time, which has not been done up to now for a widely-used, mobile, multimedia service. The results show a significant evolution over time of the number of calls, the call duration, and the quality assessment. The time of the call, the used network, and handovers during the call showed to have a significant influence on the users' quality assessments

Flexible QoS Support in DVB-RCS2

Postprin

Performance of VoIP with DCCP for satellite links

We present experimental results for the performance of selected voice codecs using the Datagram Congestion Control Protocol (DCCP) with TCP-Friendly Rate Control (TFRC) congestion control mechanism over a satellite link. We evaluate the performance of both constant and variable data rate speech codecs (G.729, G.711 and Speex) for a number of simultaneous calls, using the ITU E-model and identify problem areas and potential for improvement. Our experiments are done on a commercial satellite service using a data stream generated by a VoIP application, configured with selected voice codecs and using the DCCP/CCID4 Linux implementation. We analyse the sources of packet losses which are a main contributor to reduced voice quality when using CCID4 and additionally analyse the effect of jitter which is one of the crucial parameters contributing to VoIP quality and has, to the best of our knowledge, not been considered previously in the published DCCP performance results. We propose modifications to the CCID4 algorithm and demonstrate how these improve the VoIP performance, without the need for additional link information other than what is already monitored by CCID4 (which is the case for Quick-Start). We also demonstrate the fairness of the proposed modifications to other flows. We identify the additional benefit of DCCP when used in VoIP admission control mechanisms and draw conclusions about the advantages and disadvantages of the proposed DCCP/ CCID4 congestion control mechanism for use with VoIP applications

The diffusion of IP telephony and vendors' commercialisation strategies

This is a post-peer-review, pre-copyedit version of an article published in the Journal of Information Technology. The definitive publisher-authenticated version is available at the link below.The Internet telephony (IP telephony) has been presented as a technology that can replace existing fixed-line services and disrupt the telecommunications industry by offering new low-priced services. This study investigates the diffusion of IP telephony in Denmark by focusing on vendors’ commercialisation strategies. The theory of disruptive innovation is introduced to investigate vendors’ perceptions about IP telephony and explore their strategies that affect the diffusion process in the residential market. The analysis is based on interview data collected from the key market players. The study's findings suggest that IP telephony is treated as a sustaining innovation that goes beyond the typical voice transmission and enables provision of advanced services such as video telephony

On the quality of VoIP with DCCP for satellite communications

We present experimental results for the performance of selected voice codecs using DCCP with CCID4 congestion control over a satellite link. We evaluate the performance of both constant and variable data rate speech codecs for a number of simultaneous calls using the ITU E-model. We analyse the sources of packet losses and additionally analyse the effect of jitter which is one of the crucial parameters contributing to VoIP quality and has, to the best of our knowledge, not been considered previously in the published DCCP performance results. We propose modifications to the CCID4 algorithm and demonstrate how these improve the VoIP performance, without the need for additional link information other than what is already monitored by CCID4. We also demonstrate the fairness of the proposed modifications to other flows. Although the recently adopted changes to TFRC specification alleviate some of the performance issues for VoIP on satellite links, we argue that the characteristics of commercial satellite links necessitate consideration of further improvements. We identify the additional benefit of DCCP when used in VoIP admission control mechanisms and draw conclusions about the advantages and disadvantages of the proposed DCCP/CCID4 congestion control mechanism for use with VoIP applications

A smartphone agent for QoE evaluation and user classification over mobile networks

The continuous growth of mobile users and bandwidth-consuming applications and the shortage of radio resources put a serious challenge on how to efficiently exploit existing networks and contemporary improve Quality of Experience. One of the most relevant problem for network operators is thus to find an explicit relationship between QoS and QoE, for the purpose of maximizing the latter while saving precious resources. In order to accomplish this challenging task, we present TeleAbarth, an innovative Android application entirely developed at TelecomItalia Laboratories, able to contemporary collect network measurements and end-users quality feedback regarding the use of smartphone applications. We deployed TeleAbarth in a field experimentation in order to study the relationship between QoS and QoE for video streaming applications, in terms of downstream bandwidth and video loading time. On the basis of the results obtained, we propose a technique to classify user behavior through his or her reliability, sensibility and fairness

Proceedings of RSEEM 2006 : 13th Research Symposium on Emerging Electronic Markets

Electronic markets have been a prominent topic of research for the past decade. Moreover, we have seen the rise but also the disappearance of many electronic marketplaces in practice. Today, electronic markets are a firm component of inter-organisational exchanges and can be observed in many branches. The Research Symposium on Emerging Electronic Markets is an annual conference bringing together researchers working on various topics concerning electronic markets in research and practice. The focus theme of the13th Research Symposium on Emerging Electronic Markets (RSEEM 2006) was ?Evolution in Electronic Markets?. Looking back at more than 10 years of research activities in electronic markets, the evolution can be well observed. While electronic commerce activities were based largely on catalogue-based shopping, there are now many examples that go beyond pure catalogues. For example, dynamic and flexible electronic transactions such as electronic negotiations and electronic auctions are enabled. Negotiations and auctions are the basis for inter-organisational trade exchanges about services as well as products. Mass customisation opens up new opportunities for electronic markets. Multichannel electronic commerce represents today?s various requirements posed on information and communication technology as well as on organisational structures. In recent years, service-oriented architectures of electronic markets have enabled ICT infrastructures for supporting flexible e-commerce and e-market solutions. RSEEM 2006 was held at the University of Hohenheim, Stuttgart, Germany in September 2006. The proceedings show a variety of approaches and include the selected 8 research papers. The contributions cover the focus theme through conceptual models and systems design, application scenarios as well as evaluation research approaches

VOIP WITH ADAPTIVE RATE IN MULTI- TRANSMISSION RATE WIRELESS LANS

“Voice over Internet Protocol (VoIP)” is a popular communication technology that plays a vital role in term of cost reduction and flexibility. However, like any emerging technology, there are still some issues with VoIP, namely providing good Quality of Service (QoS), capacity consideration and providing security. This study focuses on the QoS issue of VoIP, specifically in “Wireless Local Area Networks (WLAN)”. IEEE 802.11 is the most popular standard of wireless LANs and it offers different transmission rates for wireless channels. Different transmission rates are associated with varying available bandwidth that shall influence the transmission of VoIP traffic