Towards a taxonomy of process flexibility (extended version)

Effective business processes must be able to accommodate changes to the environment in which they operate, e.g., new laws, changes in business strategy. The ability to encompass such changes is termed process flexibility. In this paper, we take a deeper look into the various ways in which flexibility can be achieved and propose a comprehensive taxonomy of these methods which identifies both the manner in which each of them is facilitated, and also the various configuration options and alternatives that exist in each case. This taxonomy is subsequently used to evaluate a selection of process-aware information systems and identify their potential to deploy flexible business processes

Enabling Flexibility in Process-Aware Information Systems: Challenges, Methods, Technologies

In today’s dynamic business world, the success of a company increasingly depends on its ability to react to changes in its environment in a quick and flexible way. Companies have therefore identified process agility as a competitive advantage to address business trends like increasing product and service variability or faster time to market, and to ensure business IT alignment. Along this trend, a new generation of information systems has emerged—so-called process-aware information systems (PAIS), like workflow management systems, case handling tools, and service orchestration engines. With this book, Reichert and Weber address these flexibility needs and provide an overview of PAIS with a strong focus on methods and technologies fostering flexibility for all phases of the process lifecycle (i.e., modeling, configuration, execution and evolution). Their presentation is divided into six parts. Part I starts with an introduction of fundamental PAIS concepts and establishes the context of process flexibility in the light of practical scenarios. Part II focuses on flexibility support for pre-specified processes, the currently predominant paradigm in the field of business process management (BPM). Part III details flexibility support for loosely specified processes, which only partially specify the process model at build-time, while decisions regarding the exact specification of certain model parts are deferred to the run-time. Part IV deals with user- and data-driven processes, which aim at a tight integration of processes and data, and hence enable an increased flexibility compared to traditional PAIS. Part V introduces existing technologies and systems for the realization of a flexible PAIS. Finally, Part VI summarizes the main ideas of this book and gives an outlook on advanced flexibility issues. The attached pdf file gives a preview on Chapter 3 of the book which explains the book's overall structure

Flexible Support of Healthcare Processes

Traditionally, healthcare information systems have focused on the support of predictable and repetitive clinical processes. Even though the latter can be often prespecified in formal process models, process flexibility in terms of dynamic adaptability is indispensable to cope with exceptions and unforeseen situations. Flexibility is further required to accommodate the need for evolving healthcare processes and to properly support healthcare process variability. In addition, process-aware information systems are increasingly used to support less structured healthcare processes (i.e., patient treatment processes), which can be characterized as knowledge-intensive. Healthcare processes of this category are neither fully predictable nor repetitive and, therefore, they cannot be fully prespecified at design time. The partial unpredictability of these processes, in turn, demands a certain amount of looseness. This chapter deals with the characteristic flexibility needs of both prespecified and loosely specified healthcare processes. In addition, it presents fundamental flexibility features required to address these flexibility needs as well as to accommodate them in healthcare practice

CloudOps: Towards the Operationalization of the Cloud Continuum: Concepts, Challenges and a Reference Framework

The current trend of developing highly distributed, context aware, heterogeneous computing intense and data-sensitive applications is changing the boundaries of cloud computing. Encouraged by the growing IoT paradigm and with flexible edge devices available, an ecosystem of a combination of resources, ranging from high density compute and storage to very lightweight embedded computers running on batteries or solar power, is available for DevOps teams from what is known as the Cloud Continuum. In this dynamic context, manageability is key, as well as controlled operations and resources monitoring for handling anomalies. Unfortunately, the operation and management of such heterogeneous computing environments (including edge, cloud and network services) is complex and operators face challenges such as the continuous optimization and autonomous (re-)deployment of context-aware stateless and stateful applications where, however, they must ensure service continuity while anticipating potential failures in the underlying infrastructure. In this paper, we propose a novel CloudOps workflow (extending the traditional DevOps pipeline), proposing techniques and methods for applications’ operators to fully embrace the possibilities of the Cloud Continuum. Our approach will support DevOps teams in the operationalization of the Cloud Continuum. Secondly, we provide an extensive explanation of the scope, possibilities and future of the CloudOps.This research was funded by the European project PIACERE (Horizon 2020 Research and Innovation Programme, under grant agreement No. 101000162)

CloudOps: Towards the Operationalization of the Cloud Continuum: Concepts, Challenges and a Reference Framework

The current trend of developing highly distributed, context aware, heterogeneous computing intense and data-sensitive applications is changing the boundaries of cloud computing. Encouraged by the growing IoT paradigm and with flexible edge devices available, an ecosystem of a combination of resources, ranging from high density compute and storage to very lightweight embedded computers running on batteries or solar power, is available for DevOps teams from what is known as the Cloud Continuum. In this dynamic context, manageability is key, as well as controlled operations and resources monitoring for handling anomalies. Unfortunately, the operation and management of such heterogeneous computing environments (including edge, cloud and network services) is complex and operators face challenges such as the continuous optimization and autonomous (re-)deployment of context-aware stateless and stateful applications where, however, they must ensure service continuity while anticipating potential failures in the underlying infrastructure. In this paper, we propose a novel CloudOps workflow (extending the traditional DevOps pipeline), proposing techniques and methods for applications’ operators to fully embrace the possibilities of the Cloud Continuum. Our approach will support DevOps teams in the operationalization of the Cloud Continuum. Secondly, we provide an extensive explanation of the scope, possibilities and future of the CloudOps.This research was funded by the European project PIACERE (Horizon 2020 Research and Innovation Programme, under grant agreement No. 101000162)