Employees’ witnessed presence in changing organisations

In recent years, governments, businesses and other organisations have increasingly been forced to attempt to survive by reorganising themselves fundamentally. Although this happens at present on a large scale, it is not unprecedented. In fact, most organisations have had to change their working practises at some time for some reason-for example, when the competition catches up or when technology threatens to make production obsolete. The usual strategy is to fire part of the staff and to redistribute tasks. This tends to put a heavy burden on staff. They have to search for other jobs or attempt re-skilling. Those remaining may face substantial changes in their relations to their managers, who will require changes... 'or else'. The study reported in the paper focuses on people's reactions to this approach. Some employees accept and leave. Others become aware of an opportunity to damage their company. Others again see a way to resist and change the way the managers behave and thereby turn around the company and maintain or increase the number of jobs. The study focuses on two questions. The first is how one should model or describe the behaviour of people in the third category, i. e. those wishing to contribute. It does not seem useful to follow one's first hunch, i. e. to search for quantifiable patterns. People's behaviour will always be contextualised as a reaction to what managers do. This suggests the use of qualitative methods. The second question is whether the concept of presence may clarify the behaviour and identify ways for employees to contribute positively to changes in their organisations. An obstacle to answering the second question is that qualitative methods focus on people's experiences in some context, and on the emergence of their behaviour, but do not necessarily lead to suggestions on how to behave with what effect. It is attempted to answer the second question and thereby the first question with the aim of identifying what people may do who are not immediately fired or made redundant when fundamental organisational changes are introduced. Data have been collected from four companies that decided to initiate such changes in 2003-2004. © 2011 Springer-Verlag London Limited

Evidence synthesis on the occurrence, causes, consequences, prevention and management of bullying and harassment behaviours to inform decision making in the NHS

Background Workplace bullying is a persistent problem in the NHS with negative implications for individuals, teams, and organisations. Bullying is a complex phenomenon and there is a lack of evidence on the best approaches to manage the problem. Aims Research questions What is known about the occurrence, causes, consequences and management of bullying and inappropriate behaviour in the workplace? Objectives Summarise the reported prevalence of workplace bullying and inappropriate behaviour. Summarise the empirical evidence on the causes and consequences of workplace bullying and inappropriate behaviour. Describe any theoretical explanations of the causes and consequences of workplace bullying and inappropriate behaviour. Synthesise evidence on the preventative and management interventions that address workplace bullying interventions and inappropriate behaviour. Methods To fulfil a realist synthesis approach the study was designed across four interrelated component parts: Part 1: A narrative review of the prevalence, causes and consequences of workplace bullying Part 2: A systematic literature search and realist review of workplace bullying interventions Part 3: Consultation with international bullying experts and practitioners Part 4: Identification of case studies and examples of good practic

Have industrial relations in the UK really improved?

The number of strikes reported in British industry has been on a downward trend over the past two decades, falling in 1998 to their lowest level since records began. This may indicate that relations within British industry have improved, however, the same period has also witnessed a sharp increase in the number of individual ACAS and employment tribunal cases. We discuss possible reasons for the changes in the patterns of industrial unrest over time and use individual microdata to examine whether the observed decline in strike activity has actually been associated with an improvement in perceptions of workplace industrial relations.Industrial relations; strikes; individual disputes

Globalisation of HR at Function Level: Exploring the Issues Through International Recruitment, Selection and Assessment Processes

Much of the debate around convergence-divergence is based around comparative analysis of HR systems. However, we need now to combine these insights with work in the field of IHRM on firm-level motivations to optimise, standardise and export HR models abroad. A series of the changes are being wrought on a range of IHRM functions – recruitment, global staffing, management development and careers, and rewards - by the process of globalisation highlighting the difference between globally standardised, optimised or localised HR processes. This paper reports on a study of firm-level developments in international recruitment, selection and assessment, drawing upon an analysis of four case studies each conducted in a different context. Organisations are building IHRM functions that are shifting from the management of expatriation towards supplementary services to the business aimed at facilitating the globalisation process, and this involves capitalising upon the fragmentation of international employees. As HR realigns itself in response to this process of within-function globalisation (building new alliances with other functions such as marketing and IS) the new activity streams that are being developed and the new roles and skills of the HR function carry important implications for the study of convergence and divergence of IHRM practice. Globalisation at firm level revolves around complexity, and this is evidenced in two ways: first, the range of theory that we have to draw upon, and the competing issues that surface depending on the level of analysis that is adopted; and second, the different picture that might emerge depending upon the level of analysis that is adopted. This paper shows that although the field of IHRM has traditionally drawn upon core theories such as the resource-based view of the firm, relational and social capital, and institutional theory, once the full range of resourcing options now open to IHRM functions are considered, it is evident that we need to incorporate both more micro theory, as well as insights from contingent fields in order to explain some of the new practices that are emerging

Operations management in high value manufacturing

This paper explores the issue of high value manufacturing from an operations management perspective and discusses the critical role that the operations management community must play in moving manufacturing organisations to 'higher value ground'. An exploratory study was carried out in two phases. In Phase 1 existing literature was examined following a systematic review process. This was followed by a stakeholder analysis that included manufacturing companies, government agencies and consultancies and case studies of three organisations that had recently repositioned their businesses. Phase 2 comprised of a focus group based industry consultation exercise. The aim of the second phase was to validate and refine the findings from the initial phase and to generate the key ideas that would inform a future research agenda. This paper provides the foundation for further research by identifying those operational issues that are affecting industry as it seeks to move to higher value ground

Innovation strategies in central Europe: a corporate perspective

This paper seeks to outline the innovations strategies that various corporations have pursued in Central Europe over the last few decades. It will examine from a corporate perspective the scope and definition of innovation, highlighting how this has changed in today's eclectic ever changing environment. Drawing upon cases studies, this paper will highlight best practice in formulating innovation strategies within Central Europe. In conclusion, it will be argued that in spite of living in an environment where the pressure for companies to constantly reinvent some part of themselves is increasing, companies could greatly benefit from taking time to pause and consider how they can capitalise on the key lessons and best practice considerations that have arisen