Stemming the flow: improving retention for distance learning students

Though concern about student attrition and failure is not a new phenomenon, higher education institutions (HEIs) have struggled to significantly reduce the revolving door syndrome. Open distance learning higher education is particularly susceptible to high student attrition. Despite a great deal of research into the student journey and factors impacting on likely success, we are not necessarily closer to understanding and being able to mitigate against student attrition. Learning analytics as emerging discipline and practice promises to help penetrate the fog… This case study describes work undertaken at the Open University in the UK to investigate how a learning analytics approach allows the University to provide timely and appropriate student support in a cost-effective manner. It includes a summary of the establishment of curriculum-based student support teams and a framework which defines more standardised student support informed by both student data and an enhanced knowledge of the curriculum. The primary aim of student support teams is to proactively support students through their study journey and to optimise their chances of reaching their declared study goals. Higher education institutions (HEIs) are making increasing use of learning analytics to support delivery of timely and relevant student support. The Open University in the UK, like other HEIs, knows a great deal about its students before they start to study and is able to track student behaviours once study has begun. Until recently, the university has not taken full advantage of the additional insight offered by such information. This paper describes the framework of support interventions established for all student support teams and describes the learning analytics approach used to support that framework

Comprendiendo el potencial y los desafíos del Big Data en las escuelas y la educación

In recent years, the world has experienced a huge revolution centered around the gathering and application of big data in various fields. This has affected many aspects of our daily life, including government, manufacturing, commerce, health, communication, entertainment, and many more. So far, education has benefited only a little from the big data revolution. In this article, we review the potential of big data in the context of education systems. Such data may include log files drawn from online learning environments, messages on online discussion forums, answers to open-ended questions, grades on various tasks, demographic and administrative information, speech, handwritten notes, illustrations, gestures and movements, neurophysiologic signals, eye movements, and many more. Analyzing this data, it is possible to calculate a wide range of measurements of the learning process and to support various educational stakeholders with informed decision-making. We offer a framework for better understanding of how big data can be used in education. The framework comprises several elements that need to be addressed in this context: defining the data; formulating data-collecting and storage apparatuses; data analysis and the application of analysis products. We further review some key opportunities and some important challenges of using big data in educationEn los últimos años, el mundo ha experimentado una gran revolución centrada en la recopilación y aplicación de big data en varios campos. Esto ha afectado muchos aspectos de nuestra vida diaria, incluidos el gobierno, la manufactura, el comercio, la salud, la comunicación, el entretenimiento y muchos más. Hasta ahora, la educación se ha beneficiado muy poco de la revolución del big data. En este artículo revisamos el potencial de los macrodatos en el contexto de los sistemas educativos. Dichos datos pueden incluir archivos de registro extraídos de entornos de aprendizaje en línea, mensajes en foros de discusión en línea, respuestas a preguntas abiertas, calificaciones en diversas tareas, información demográfica y administrativa, discurso, notas escritas a mano, ilustraciones, gestos y movimientos, señales neurofisiológicas, movimientos oculares y muchos más. Analizando estos datos es posible calcular una amplia gama de mediciones del proceso de aprendizaje y apoyar a diversos interesados educativos con una toma de decisiones informada. Ofrecemos un marco para una mejor comprensión de cómo se puede utilizar el big data en la educación. El marco comprende varios elementos que deben abordarse en este contexto: definición de los datos; formulación de aparatos de recolección y almacenamiento de datos; análisis de datos y aplicación de productos de análisis. Además, revisamos algunas oportunidades clave y algunos desafíos importantes del uso de big data en la educació

Library resources, student success and the distance-learning university

Purpose - Research at the Open University Library Services has been investigating the relationshipbetween access to online library resources and student success to help to understand whether there is asimilar relationship at a distance-learning university to that found in other institutions. Design/methodology/approach - A small library data project was established to investigate this area.The study analysed online library resource data from access logs from the EZproxy and OpenAthens systems. A data set of 1.7 million online resource accesses was combined with student success data for around 90,000 undergraduate students and a series of analyses undertaken.Findings The study found a pattern where students who are more successful are accessing more library resources. A chi-square test indicated a statistically significant association between library resource accesses and module result, while an ANOVA test suggests a medium sized effect. The study also found that 152 (76%) of 199 modules had a small, medium or large positive correlation between student success, measured by the overall assessment score, and online library resource accesses.Originality/value - This study builds on evidence that there is a relationship between library use and student success by showing that this relationship extends to the setting of a non-traditional, innovative library service supporting part-time distance learners

<i>“We’re Seeking Relevance”</i>: Qualitative Perspectives on the Impact of Learning Analytics on Teaching and Learning

Whilst a significant body of learning analytics research tends to focus on impact from the perspective of usability or improved learning outcomes, this paper proposes an approach based on Affordance Theory to describe awareness and intention as a bridge between usability and impact. 10 educators at 3 European institutions participated in detailed interviews on the affordances they perceive in using learning analytics to support practice in education. Evidence illuminates connections between an educator’s epistemic beliefs about learning and the purpose of education, their perception of threats or resources in delivering a successful learning experience, and the types of data they would consider as evidence in recognising or regulating learning. This evidence can support the learning analytics community in considering the proximity to the student, the role of the educator, and their personal belief structure in developing robust analytics tools that educators may be more likely to use

Squaring the circle: a new alternative to alternative-assessment

Many quality assurance systems rely on high-stakes assessment for course certification. Such methods are not as objective as they might appear; they can have detrimental effects on student motivation and may lack relevance to the needs of degree courses increasingly oriented to vocational utility. Alternative assessment methods can show greater formative and motivational value for students but are not well suited to the demands of course certification. The widespread use of virtual learning environments and electronic portfolios generates substantial learner activity data to enable new ways of monitoring and assessing students through Learning Analytics. These emerging practices have the potential to square the circle by generating objective, summative reports for course certification while at the same time providing formative assessment to personalise the student experience. This paper introduces conceptual models of assessment to explore how traditional reliance on numbers and grades might be displaced by new forms of evidence-intensive student profiling and engagement

Learning Design for Student Retention

Student retention is an issue of increasing interest to higher education institutions, educators and students. Much of the work in this area focuses on identifying and improving interventions that occur during the presentation of a course. This paper suggests that these represent only one set of factors that can influence student withdrawal, and equally important are design based factors that can aid retention throughout the course. The main research question addressed by the paper is what design-related factors impact on student retention. An analysis of student withdrawal at the UK Open University conducted by the researchers produced a synthesis of seven key factors in the design phase that can influence retention. These factors have been given the ICEBERG acronym: Integrated, Collaborative, Engaging, Balanced, Economical, Reflective and Gradual. Examples of how these factors can be implemented are provided, and conclusions focus on how the model has been embedded in the module production process at the Open University