Resource-Constrained Airline Ground Operations: Optimizing Schedule Recovery under Uncertainty

Die zentrale europäische Verkehrsflusssteuerung (englisch: ATFM) und Luftverkehrsgesellschaften (englisch: Airlines) verwenden unterschiedliche Paradigmen für die Priorisierung von Flügen. Während ATFM jeden Flug als individuelle Einheit betrachtet, um die Kapazitätsauslastung aller Sektoren zu steuern, bewerten Airlines jeden Flug als Teilabschnitt eines Flugzeugumlaufes, eines Crew-Einsatzplanes bzw. einer Passagierroute. Infolgedessen sind ATFM-Zeitfenster für Flüge in Kapazitätsengpässen oft schlecht auf die Ressourcenabhängigkeiten innerhalb eines Airline-Netzwerks abgestimmt, sodass die Luftfahrzeug-Bodenabfertigung – als Verbindungselement bzw. Bruchstelle zwischen einzelnen Flügen im Netzwerk – als Hauptverursacher primärer und reaktionärer Verspätungen in Europa gilt. Diese Dissertation schließt die Lücke zwischen beiden Paradigmen, indem sie ein integriertes Optimierungsmodell für die Flugplanwiederherstellung entwickelt. Das Modell ermöglicht Airlines die Priorisierung zwischen Flügen, die von einem ATFM-Kapazitätsengpass betroffen sind, und berücksichtigt dabei die begrenzte Verfügbarkeit von Abfertigungsressourcen am Flughafen. Weiterhin werden verschiedene Methoden untersucht, um die errechneten Flugprioritäten vertraulich innerhalb von kooperativen Lösungsverfahren mit externen Stakeholdern austauschen zu können. Das integrierte Optimierungsmodell ist eine Erweiterung des Resource-Constrained Project Scheduling Problems und integriert das Bodenprozessmanagement von Luftfahrzeugen mit bestehenden Ansätzen für die Steuerung von Flugzeugumläufen, Crew-Einsatzplänen und Passagierrouten. Das Modell soll der Verkehrsleitzentrale einer Airline als taktische Entscheidungsunterstützung dienen und arbeitet dabei mit einer Vorlaufzeit von mehr als zwei Stunden bis zur nächsten planmäßigen Verkehrsspitze. Systemimmanente Unsicherheiten über Prozessabweichungen und mögliche zukünftige Störungen werden in der Optimierung in Form von stochastischen Prozesszeiten und mittels des neu-entwickelten Konzeptes stochastischer Verspätungskostenfunktionen berücksichtigt. Diese Funktionen schätzen die Kosten der Verspätungsausbreitung im Airline-Netzwerk flugspezifisch auf der Basis historischer Betriebsdaten ab, sodass knappe Abfertigungsressourcen am Drehkreuz der Airline den kritischsten Flugzeugumläufen zugeordnet werden können. Das Modell wird innerhalb einer Fallstudie angewendet, um die taktischen Kosten einer Airline in Folge von verschiedenen Flugplanstörungen zu minimieren. Die Analyseergebnisse zeigen, dass die optimale Lösung sehr sensitiv in Bezug auf die Art, den Umfang und die Intensität einer Störung reagiert und es folglich keine allgemeingültige optimale Flugplanwiederherstellung für verschiedene Störungen gibt. Umso dringender wird der Einsatz eines flexiblen und effizienten Optimierungsverfahrens empfohlen, welches die komplexen Ressourcenabhängigkeiten innerhalb eines Airline-Netzwerks berücksichtigt und kontextspezifische Lösungen generiert. Um die Effizienz eines solchen Optimierungsverfahrens zu bestimmen, sollte das damit gewonnene Steuerungspotenzial im Vergleich zu aktuell genutzten Verfahren über einen längeren Zeitraum untersucht werden. Aus den in dieser Dissertation analysierten Störungsszenarien kann geschlussfolgert werden, dass die flexible Standplatzvergabe, Passagier-Direkttransporte, beschleunigte Abfertigungsverfahren und die gezielte Verspätung von Abflügen sehr gute Steuerungsoptionen sind und während 95 Prozent der Saison Anwendung finden könnten, um geringe bis mittlere Verspätungen von Einzelflügen effizient aufzulösen. Bei Störungen, die zu hohen Verspätungen im gesamten Airline-Netzwerk führen, ist eine vollständige Integration aller in Betracht gezogenen Steuerungsoptionen erforderlich, um eine erhebliche Reduzierung der taktischen Kosten zu erreichen. Dabei ist insbesondere die Möglichkeit, Ankunfts- und Abflugzeitfenster zu tauschen, von hoher Bedeutung für eine Airline, um die ihr zugewiesenen ATFM-Verspätungen auf die Flugzeugumläufe zu verteilen, welche die geringsten Einschränkungen im weiteren Tagesverlauf aufweisen. Die Berücksichtigung von Unsicherheiten im nachgelagerten Airline-Netzwerk zeigt, dass eine Optimierung auf Basis deterministischer Verspätungskosten die taktischen Kosten für eine Airline überschätzen kann. Die optimale Flugplanwiederherstellung auf Basis stochastischer Verspätungskosten unterscheidet sich deutlich von der deterministischen Lösung und führt zu weniger Passagierumbuchungen am Drehkreuz. Darüber hinaus ist das vorgeschlagene Modell in der Lage, Flugprioritäten und Airline-interne Kostenwerte für ein zugewiesenes ATFM-Zeitfenster zu bestimmen. Die errechneten Flugprioritäten können dabei vertraulich in Form von optimalen Verspätungszeitfenstern pro Flug an das ATFM übermittelt werden, während die Definition von internen Kostenwerten für ATFM-Zeitfenster die Entwicklung von künftigen Handelsmechanismen zwischen Airlines unterstützen kann.:1 Introduction 2 Status Quo on Airline Operations Management 3 Schedule Recovery Optimization Approach with Constrained Resources 4 Implementation and Application 5 Case Study Analysis 6 ConclusionsAir Traffic Flow Management (ATFM) and airlines use different paradigms for the prioritisation of flights. While ATFM regards each flight as individual entity when it controls sector capacity utilization, airlines evaluate each flight as part of an aircraft rotation, crew pairing and passenger itinerary. As a result, ATFM slot regulations during capacity constraints are poorly coordinated with the resource interdependencies within an airline network, such that the aircraft turnaround -- as the connecting element or breaking point between individual flights in an airline schedule -- is the major contributor to primary and reactionary delays in Europe. This dissertation bridges the gap between both paradigms by developing an integrated schedule recovery model that enables airlines to define their optimal flight priorities for schedule disturbances arising from ATFM capacity constraints. These priorities consider constrained airport resources and different methods are studied how to communicate them confidentially to external stakeholders for the usage in collaborative solutions, such as the assignment of reserve resources or ATFM slot swapping. The integrated schedule recovery model is an extension of the Resource-Constrained Project Scheduling Problem and integrates aircraft turnaround operations with existing approaches for aircraft, crew and passenger recovery. The model is supposed to provide tactical decision support for airline operations controllers at look-ahead times of more than two hours prior to a scheduled hub bank. System-inherent uncertainties about process deviations and potential future disruptions are incorporated into the optimization via stochastic turnaround process times and the novel concept of stochastic delay cost functions. These functions estimate the costs of delay propagation and derive flight-specific downstream recovery capacities from historical operations data, such that scarce resources at the hub airport can be allocated to the most critical turnarounds. The model is applied to the case study of a network carrier that aims at minimizing its tactical costs from several disturbance scenarios. The case study analysis reveals that optimal recovery solutions are very sensitive to the type, scope and intensity of a disturbance, such that there is neither a general optimal solution for different types of disturbance nor for disturbances of the same kind. Thus, airlines require a flexible and efficient optimization method, which considers the complex interdependencies among their constrained resources and generates context-specific solutions. To determine the efficiency of such an optimization method, its achieved network resilience should be studied in comparison to current procedures over longer periods of operation. For the sample of analysed scenarios in this dissertation, it can be concluded that stand reallocation, ramp direct services, quick-turnaround procedures and flight retiming are very efficient recovery options when only a few flights obtain low and medium delays, i.e., 95% of the season. For disturbances which induce high delay into the entire airline network, a full integration of all considered recovery options is required to achieve a substantial reduction of tactical costs. Thereby, especially arrival and departure slot swapping are valuable options for the airline to redistribute its assigned ATFM delays onto those aircraft that have the least critical constraints in their downstream rotations. The consideration of uncertainties in the downstream airline network reveals that an optimization based on deterministic delay costs may overestimate the tactical costs for the airline. Optimal recovery solutions based on stochastic delay costs differ significantly from the deterministic approach and are observed to result in less passenger rebooking at the hub airport. Furthermore, the proposed schedule recovery model is able to define flight priorities and internal slot values for the airline. Results show that the priorities can be communicated confidentially to ATFM by using the concept of 'Flight Delay Margins', while slot values may support future inter-airline slot trading mechanisms.:1 Introduction 2 Status Quo on Airline Operations Management 3 Schedule Recovery Optimization Approach with Constrained Resources 4 Implementation and Application 5 Case Study Analysis 6 Conclusion

Probabilistic Airline Reserve Crew Scheduling Model

This paper introduces a probabilistic model for airline reserve crew scheduling. The model can be applied to any schedules which consist of a stream of departures from a single airport. We assume that reserve crew demand can be captured by an independent probability of crew absence for each departure. The aim of our model is to assign some fixed number of available reserve crew in such a way that the overall probability of crew unavailability in an uncertain operating environment is minimised. A comparison of different probabilistic objective functions, in terms of the most desirable simulation results, is carried out, complete with an interpretation of the results. A sample of heuristic solution methods are then tested and compared to the optimal solutions on a set of problem instances, based on the best objective function found. The current model can be applied in the early planning phase of reserve crew scheduling, when very little information is known about crew absence related disruptions. The main conclusions include the finding that the probabilistic objective function approach gives solutions whose objective values correlate strongly with the results that these solutions will get on average in repeated simulations. Minimisation of the sum of the probabilities of crew unavailability was observed to be the best surrogate objective function for reserve crew schedules that perform well in simulation. A list of extensions that could be made to the model is then provided, followed by conclusions that summarise the findings and important results obtained

FLIGHT RISK MANAGEMENT AND CREW RESERVE OPTIMIZATION

There are two key concerns in the development process of aviation. One is safety, and the other is cost. An airline running with high safety and low cost must be the most competitive one in the market. This work investigates two research efforts respectively relevant to these two concerns. When building support of a real time Flight Risk Assessment and Mitigation System (FRAMS), a sequential multi-stage approach is developed. The whole risk management process is considered in order to improve the safety of each flight by integrating AHP and FTA technique to describe the framework of all levels of risks through risk score. Unlike traditional fault tree analysis, severity level, time level and synergy effect are taken into account when calculating the risk score for each flight. A risk tree is designed for risk data with flat shape structure and a time sensitive optimization model is developed to support decision making of how to mitigate risk with as little cost as possible. A case study is solved in reasonable time to approve that the model is practical for the real time system. On the other hand, an intense competitive environment makes cost controlling more and more important for airlines. An integrated approach is developed for improving the efficiency of reserve crew scheduling which can contribute to decrease cost. Unlike the other technique, this approach integrates the demand forecasting, reserve pattern generation and optimization. A reserve forecasting tool is developed based on a large data base. The expected value of each type of dropped trip is the output of this tool based on the predicted dropping rate and the total scheduled trips. The rounding step in current applied methods is avoided to keep as much information as possible. The forecasting stage is extended to the optimization stage through the input of these expected values. A novel optimization model with column generation algorithm is developed to generate patterns to cover these expected level reserve demands with minimization to the total cost. The many-to-many covering mode makes the model avoid the influence of forecasting errors caused by high uncertainty as much as possible

A simulation based approach on robust airline job pairing

Job paring, i.e. the composition of duty rosters from single activities, is an important part of the airline operations planning process. With labor costs being a major factor in an airline's cost structure, such personnel schedules have to ensure efficiency to be of practical relevance. At the same time they have to improve customer acceptance by offering best possible robustness, keeping inevitable local delays from spreading through the airline's flight network. In this paper we present a project currently in development which aims for generating robust personnel schedules for airline operations. The resulting tool set will allow us to effectively allocate flight personnel, using optimization and simulation techniques to generate and compare schedules with respect to their applicability and their demand for standby personnel, and to evaluate them prior to their implementation in the field. This paper begins with a short introduction of the airline planning process, focusing on the job pairing problem. We then describe our project, presenting our optimization and simulation approaches

Aircraft Maintenance Routing Problem – A Literature Survey

The airline industry has shown significant growth in the last decade according to some indicators such as annual average growth in global air traffic passenger demand and growth rate in the global air transport fleet. This inevitable progress makes the airline industry challenging and forces airline companies to produce a range of solutions that increase consumer loyalty to the brand. These solutions to reduce the high costs encountered in airline operations, prevent delays in planned departure times, improve service quality, or reduce environmental impacts can be diversified according to the need. Although one can refer to past surveys, it is not sufficient to cover the rich literature of airline scheduling, especially for the last decade. This study aims to fill this gap by reviewing the airline operations related papers published between 2009 and 2019, and focus on the ones especially in the aircraft maintenance routing area which seems a promising branch

Stochastic Delay Cost Functions to Estimate Delay Propagation under Uncertainty

We provide a mathematical formulation of flight-specific delay cost functions that enables a detailed tactical consideration of how a given flight delay will interact with all downstream constraints in the respective aircraft rotation. These functions are reformulated into stochastic delay cost functions to respect conditional probabilities and increasing uncertainty related to more distant operational constraints. Conditional probabilities are learned from historical operations data, such that typical delay propagation patterns can support the flight prioritization process as a part of tactical airline schedule recovery. A case study compares the impact of deterministic and stochastic cost functions on optimal recovery decisions during an airport constraint. We find that deterministic functions systematically overestimate potential disruption costs as well as optimal schedule recovery costs in high delay situations. Thus, an optimisation based on stochastic costs outperforms the deterministic approach by up to 15%, as it reveals ’hidden’ downstream recovery potentials. This results in different slot allocations and in fewer passengers missing their connections

Large-scale mixed integer optimization approaches for scheduling airline operations under irregularity

Perhaps no single industry has benefited more from advancements in computation, analytics, and optimization than the airline industry. Operations Research (OR) is now ubiquitous in the way airlines develop their schedules, price their itineraries, manage their fleet, route their aircraft, and schedule their crew. These problems, among others, are well-known to industry practitioners and academics alike and arise within the context of the planning environment which takes place well in advance of the date of departure. One salient feature of the planning environment is that decisions are made in a frictionless environment that do not consider perturbations to an existing schedule. Airline operations are rife with disruptions caused by factors such as convective weather, aircraft failure, air traffic control restrictions, network effects, among other irregularities. Substantially less work in the OR community has been examined within the context of the real-time operational environment. While problems in the planning and operational environments are similar from a mathematical perspective, the complexity of the operational environment is exacerbated by two factors. First, decisions need to be made in as close to real-time as possible. Unlike the planning phase, decision-makers do not have hours of time to return a decision. Secondly, there are a host of operational considerations in which complex rules mandated by regulatory agencies like the Federal Administration Association (FAA), airline requirements, or union rules. Such restrictions often make finding even a feasible set of re-scheduling decisions an arduous task, let alone the global optimum. The goals and objectives of this thesis are found in Chapter 1. Chapter 2 provides an overview airline operations and the current practices of disruption management employed at most airlines. Both the causes and the costs associated with irregular operations are surveyed. The role of airline Operations Control Center (OCC) is discussed in which serves as the real-time decision making environment that is important to understand for the body of this work. Chapter 3 introduces an optimization-based approach to solve the Airline Integrated Recovery (AIR) problem that simultaneously solves re-scheduling decisions for the operating schedule, aircraft routings, crew assignments, and passenger itineraries. The methodology is validated by using real-world industrial data from a U.S. hub-and-spoke regional carrier and we show how the incumbent approach can dominate the incumbent sequential approach in way that is amenable to the operational constraints imposed by a decision-making environment. Computational effort is central to the efficacy of any algorithm present in a real-time decision making environment such as an OCC. The latter two chapters illustrate various methods that are shown to expedite more traditional large-scale optimization methods that are applicable a wide family of optimization problems, including the AIR problem. Chapter 4 shows how delayed constraint generation and column generation may be used simultaneously through use of alternate polyhedra that verify whether or not a given cut that has been generated from a subset of variables remains globally valid. While Benders' decomposition is a well-known algorithm to solve problems exhibiting a block structure, one possible drawback is slow convergence. Expediting Benders' decomposition has been explored in the literature through model reformulation, improving bounds, and cut selection strategies, but little has been studied how to strengthen a standard cut. Chapter 5 examines four methods for the convergence may be accelerated through an affine transformation into the interior of the feasible set, generating a split cut induced by a standard Benders' inequality, sequential lifting, and superadditive lifting over a relaxation of a multi-row system. It is shown that the first two methods yield the most promising results within the context of an AIR model.PhDCommittee Co-Chair: Clarke, John-Paul; Committee Co-Chair: Johnson, Ellis; Committee Member: Ahmed, Shabbir; Committee Member: Clarke, Michael; Committee Member: Nemhauser, Georg

Disruption management in passenger railway transportation.

This paper deals with disruption management in passengerrailway transportation. In the disruption management process, manyactors belonging to different organizations play a role. In this paperwe therefore describe the process itself and the roles of thedifferent actors.Furthermore, we discuss the three main subproblems in railwaydisruption management: timetable adjustment, and rolling stock andcrew re-scheduling. Next to a general description of these problems,we give an overview of the existing literature and we present somedetails of the specific situations at DSB S-tog and NS. These arethe railway operators in the suburban area of Copenhagen, Denmark,and on the main railway lines in the Netherlands, respectively.Since not much research has been carried out yet on OperationsResearch models for disruption management in the railway context,models and techniques that have been developed for related problemsin the airline world are discussed as well.Finally, we address the integration of the re-scheduling processesof the timetable, and the resources rolling stock and crew.