Domain modelling and the co-design of business rules in the telecommunication business area.

This paper discusses the development of an enterprise domain model in an environment where part of the domain knowledge is vague and not yet formalised in company-wide business rules. The domain model was developed for a young company starting in the telecommunications sector. The company relied on a number of stand-alone business support systems and sought for a manner to integrate them. There was opted for the development of an enterprise-wide domain model that had to serve as an integration layer to coordinate the stand-alone applications. A specific feature of the company was that it could build up its information infrastructure form scratch, so that many aspects of its business were still in the process of being defined. The paper will highlight parts of the Enterprise Model where there was a need for co-designing business rules together with the domain model. A result of this whole effort was that the company got more insight into important domain knowledge and developed a common understanding across functional areas of the way of doing business.domain modelling; business rules; object-oriented analysis; business process modelling;

Integration of decision support systems to improve decision support performance

Decision support system (DSS) is a well-established research and development area. Traditional isolated, stand-alone DSS has been recently facing new challenges. In order to improve the performance of DSS to meet the challenges, research has been actively carried out to develop integrated decision support systems (IDSS). This paper reviews the current research efforts with regard to the development of IDSS. The focus of the paper is on the integration aspect for IDSS through multiple perspectives, and the technologies that support this integration. More than 100 papers and software systems are discussed. Current research efforts and the development status of IDSS are explained, compared and classified. In addition, future trends and challenges in integration are outlined. The paper concludes that by addressing integration, better support will be provided to decision makers, with the expectation of both better decisions and improved decision making processes

Business model requirements and challenges in the mobile telecommunication sector

The telecommunications business is undergoing a critical revolution, driven by innovative technologies, globalization, and deregulation. Cellular networks and telecommunications bring radical changes to the way telecom businesses are conducted. Globalization, on the other hand, is tearing down legacy barriers and forcing monopolistic national carriers to compete internationally. Moreover, the noticeable progress of many countries towards deregulation coupled with liberalization is significantly increasing telecom market power and allowing severe competition. The implications of this transition have changed the business rules of the telecom industry. In addition, entrants into the cellular industry have had severe difficulties due to inexistent or weak Business Models (BMs). Designing a BM for a mobile network operator is complex and requires multiple actors to balance different and often conflicting design requirements. Hence, there is a need to enhance operators’ ability in determining what constitutes the most viable business model to meet their strategic objectives within this turbulent environment. In this paper, the authors identify the main mobile BM dimensions along with their interdependencies and further analysis provides mobile network operators with insights to improve their business models in this new ‘boundary-less’ landscape

Experiences modelling and using object-oriented telecommunication service frameworks in SDL

This paper describes experiences in using SDL and its associated tools to create telecommunication services by producing and specialising object-oriented frameworks. The chosen approach recognises the need for the rapid creation of validated telecommunication services. It introduces two stages to service creation. Firstly a software expert produces a service framework, and secondly a telecommunications ‘business consultant' specialises the framework by means of graphical tools to rapidly produce services. Here the focus is given to the underlying technology required. In particular, the advantages and disadvantages of SDL and tools for this purpose are highlighted

AN INVESTIGATION INTO AN EXPERT SYSTEM FOR TELECOMMUNICATION NETWORK DESIGN

Many telephone companies, especially in Eastern-Europe and the 'third world', are developing new telephone networks. In such situations the network design engineer needs computer based tools that not only supplement his own knowledge but also help him to cope with situations where not all the information necessary for the design is available. Often traditional network design tools are somewhat removed from the practical world for which they were developed. They often ignore the significant uncertain and statistical nature of the input data. They use data taken from a fixed point in time to solve a time variable problem, and the cost formulae tend to be on an average per line or port rather than the specific case. Indeed, data is often not available or just plainly unreliable. The engineer has to rely on rules of thumb honed over many years of experience in designing networks and be able to cope with missing data. The complexity of telecommunication networks and the rarity of specialists in this area often makes the network design process very difficult for a company. It is therefore an important area for the application of expert systems. Designs resulting from the use of expert systems will have a measure of uncertainty in their solution and adequate account must be made of the risk involved in implementing its design recommendations. The thesis reviews the status of expert systems as used for telecommunication network design. It further shows that such an expert system needs to reduce a large network problem into its component parts, use different modules to solve them and then combine these results to create a total solution. It shows how the various sub-division problems are integrated to solve the general network design problem. This thesis further presents details of such an expert system and the databases necessary for network design: three new algorithms are invented for traffic analysis, node locations and network design and these produce results that have close correlation with designs taken from BT Consultancy archives. It was initially supposed that an efficient combination of existing techniques for dealing with uncertainty within expert systems would suffice for the basis of the new system. It soon became apparent, however, that to allow for the differing attributes of facts, rules and data and the varying degrees of importance or rank within each area, a new and radically different method would be needed. Having investigated the existing uncertainty problem it is believed that a new more rational method has been found. The work has involved the invention of the 'Uncertainty Window' technique and its testing on various aspects of network design, including demand forecast, network dimensioning, node and link system sizing, etc. using a selection of networks that have been designed by BT Consultancy staff. From the results of the analysis, modifications to the technique have been incorporated with the aim of optimising the heuristics and procedures, so that the structure gives an accurate solution as early as possible. The essence of the process is one of associating the uncertainty windows with their relevant rules, data and facts, which results in providing the network designer with an insight into the uncertainties that have helped produce the overall system design: it indicates which sources of uncertainty and which assumptions are were critical for further investigation to improve upon the confidence of the overall design. The windowing technique works by virtue of its ability to retain the composition of the uncertainty and its associated values, assumption, etc. and allows for better solutions to be attained.BRITISH TELECOMMUNICATIONS PL

Telecommunications Network Planning and Maintenance

Telecommunications network operators are on a constant challenge to provide new services which require ubiquitous broadband access. In an attempt to do so, they are faced with many problems such as the network coverage or providing the guaranteed Quality of Service (QoS). Network planning is a multi-objective optimization problem which involves clustering the area of interest by minimizing a cost function which includes relevant parameters, such as installation cost, distance between user and base station, supported traffic, quality of received signal, etc. On the other hand, service assurance deals with the disorders that occur in hardware or software of the managed network. This paper presents a large number of multicriteria techniques that have been developed to deal with different kinds of problems regarding network planning and service assurance. The state of the art presented will help the reader to develop a broader understanding of the problems in the domain

CHORUS Deliverable 3.4: Vision Document

The goal of the CHORUS Vision Document is to create a high level vision on audio-visual search engines in order to give guidance to the future R&D work in this area and to highlight trends and challenges in this domain. The vision of CHORUS is strongly connected to the CHORUS Roadmap Document (D2.3). A concise document integrating the outcomes of the two deliverables will be prepared for the end of the project (NEM Summit)

A complex systems perspective on innovation, investment and regulation of evolving telecommunications networks

This thesis is a Doctoral Thesis of the International Executive Doctorate Programme (DBA) at the School of Management, Cranfield University, UK. The purpose of the study is to present the results of the research dedicated to the topic of Infrastructure Sharing, a common method to make use of the limited infrastructure resources of many stakeholders. The research aims to develop a decision support tool for a National Regulating Authority (NRA) on the basis of a software simulation representing infrastructure in use as complex systems consisting of agent and infrastructure networks. By applying a computational Agent-Based Modelling (ABM) approach to policy decisions, i.e. influence of Duct and Pole Access (DPA) to incumbent telecommunication infrastructures, the research investigates regulatory considerations that stimulate the development of alternative networks. The final deliverable of the research is a simulation tool that provides a solid foundation for simulating experiments, which allows analysis of demand for broadband services by different subgroups of users. The results of the study are of value for regulators, practitioners, representatives of telecommunication and other network industries, and scholars who deal with the topic of sustainable infrastructure development and recognise the value of a complex system perspective