Requirements Engineering as Creative Problem Solving: A Research Agenda for Idea Finding

This vision paper frames requirements engineering as a creative problem solving process. Its purpose is to enable requirements researchers and practitioners to recruit relevant theories, models, techniques and tools from creative problem solving to understand and support requirements processes more effectively. It uses 4 drivers to motivate the case for requirements engineering as a creative problem solving process. It then maps established requirements activities onto one of the longest-established creative problem solving processes, and uses these mappings to locate opportunities for the application of creative problem solving in requirements engineering. The second half of the paper describes selected creativity theories, techniques, software tools and training that can be adopted to improve requirements engineering research and practice. The focus is on support for problem and idea finding - two creative problem solving processes that our investigation revealed are poorly supported in requirements engineering. The paper ends with a research agenda to incorporate creative processes, techniques, training and tools in requirements projects

Collaborating on Affinity Diagrams Using Large Displays

Gathering and understanding user requirements is an essential part of design. Techniques like affinity diagramming are useful for gathering and understanding user data but have shortcomings such as the difficulty to preserve the diagram after its creation, problems during the process such as searching for notes, and loss of shared awareness. We propose an early prototype that solves problems in the process of creating an affinity diagram and enhances it using a large screen display in combination with individual PDAs

Design tribes and information spaces for creative conversations

This paper reports on work in progress to augment the role and practice of Creative Conversations in product design education. We describe changes in practice designed to elevate the importance of conversations and various pedagogical approaches used to support this elevation. These changes are principally manifested in the formation of like-minded Communities of Interest, or ‘Design Tribes’, the adoption of revised design process models and the associated reorganisation of assessment philosophy and practice. We go on to describe and reflect on various technological interventions deployed, that have been designed to weakly augment the conversation space in both situated (studio based contact sessions) and distributed (work undertaken in between contact sessions) settings. Keywords: Design Development, Creative Conversation, Idea Generation, Design Critique, Design Practice

Assistive tool for collaborative learning of conceptual structures

The final publication is available at link.springer.comThere is a demand for computational methods assisting learners to generate relevantassociations for current context. Many concepts in natural language have ambiguous meaningsimplying alternative ways to define associations for them. It is crucial to develop collaborativemethods that support free experiments with promising conceptual structures in learning.Methods for evaluating these structures in respect to the person’s needs are also required. Wepropose a new collaborative ideation scheme and based on that we have implemented anassistive tool for learning conceptual structures in a collaborative Web environment.Peer reviewe

MemTable: An integrated system for capture and recall of shared histories in group workspaces

This paper presents the design, implementation, and evaluation of an interactive tabletop system that supports co-located meeting capture and asynchronous search and review of past meetings. The goal of the project is to evaluate the design of a conference table that augments the everyday work patterns of small collaborative groups by incorporating an integrated annotation system. We present a holistic design that values hardware ergonomics, supports heterogeneous input modalities, generates a memory of all user interactions, and provides access to historical data on and off the table. We present a user evaluation that assesses the usefulness of the input modalities and software features, and validates the effectiveness of the MemTable system as a tool for assisting memory recall

LiveMache: Supporting Collaborative Design Ideation, Curation, Learning and Evaluation in Creative Contexts

This project investigates how we can computationally support phases of the design process in solving creative problems, as well as the methods that arise in its educational context. Prior work addresses foundational topics, such as free-form web curation and creativity, which are necessary to ground the motivations in designing a system to provide this kind of context. Combining this background understanding and ongoing discussions with design instructors clarifies what a tool must include to viably support individuals involved in creative processes. What arises is a need for a system that implements real-time collaboration, as design projects are often collaborative, whose space and functionality does not limit a designer’s creativity. Our solution is LiveMache, a web application that provides live, collaborative capabilities for collecting and organizing content, along with writing sketching, chat, and live streaming video. Although the user interface design is just as important in creating this application, my research particularly focuses on how to make the user experience as expected, which depends on the database, the client/server architecture, and role-based access control. This paper addresses the reasoning behind the design of these three components for LiveMache, and discusses how their functions serve to make LiveMache successful as a creativity tool

Opportunities for e-brainstorming in pre-design processes of healthcare projects

Opportunities for e-brainstorming in pre-design processes of healthcare project

A student-facing dashboard for supporting sensemaking about the brainstorm process at a multi-surface space

© 2017 Association for Computing Machinery. All rights reserved. We developed a student-facing dashboard tuned to support posthoc sensemaking in terms of participation and group effects in the context of collocated brainstorming. Grounding on foundations of small-group collaboration, open learner modelling and brainstorming at large interactive displays, we designed a set of models from behavioural data that can be visually presented to students. We validated the effectiveness of our dashboard in provoking group reflection by addressing two questions: (1) What do group members gain from studying measures of egalitarian contribution? and (2) What do group members gain from modelling how they sparked ideas off each other? We report on outcomes from a study with higher education students performing brainstorming. We present evidence from i) descriptive quantitative usage patterns; and ii) qualitative experiential descriptions reported by the students. We conclude the paper with a discussion that can be useful for the community in the design of collective reflection systems

Studying Group Decision Making in Affinity Diagramming

Affinity diagramming is a commonly used contextual design practice for which many tools have been developed. However, experts and novices alike eschew tool use, instead using traditional paper and whiteboard methods. This paper presents observations of traditional affinity diagramming sessions, focusing on three areas of consideration—shared awareness, cognitive offloading, and understanding, organizing and searching—that are important for collaborative tools. Specific design requirements for each of these three areas are described