VIoT : Voice over Internet of Things

These days, the Internet of Things (IoT) is everywhere with a significantly increased number of devices connected to the Internet. Besides, we have also witnessed the broad adoption of the Internet telephony technologies in the last decade. In this regard, this paper investigates the integration of these two domains in order to enable voice and telephony services in IoT, resulting in a new paradigm that we named Voice over IoT (VIoT). To do so, a novel, efficient and low-cost integration architecture is introduced in order to connect IoT devices with voice capabilities to the Voice over Internet Protocol (VoIP) ecosystem and to enable people to interact with them. Also, a validation and evaluation study is presented in order to show the applicability of the proposed system for VIoT applications in industrial and consumer domains

A Comprehensive Survey of Voice over IP Security Research

We present a comprehensive survey of Voice over IP security academic research, using a set of 245 publications forming a closed cross-citation set. We classify these papers according to an extended version of the VoIP Security Alliance (VoIPSA) Threat Taxonomy. Our goal is to provide a roadmap for researchers seeking to understand existing capabilities and to identify gaps in addressing the numerous threats and vulnerabilities present in VoIP systems. We discuss the implications of our findings with respect to vulnerabilities reported in a variety of VoIP products. We identify two specific problem areas (denial of service, and service abuse) as requiring significant more attention from the research community. We also find that the overwhelming majority of the surveyed work takes a black box view of VoIP systems that avoids examining their internal structure and implementation. Such an approach may miss the mark in terms of addressing the main sources of vulnerabilities, i.e., implementation bugs and misconfigurations. Finally, we argue for further work on understanding cross-protocol and cross-mechanism vulnerabilities (emergent properties), which are the byproduct of a highly complex system-of-systems and an indication of the issues in future large-scale systems

A Model for Emergency Service of VoIP Through Certification and Labeling

Voice over Internet Protocol (VoIP) will transform many aspects of traditional telephony service including technology, the business models and the regulatory constructs that govern such service. This transformation is generating a host of technical, business, social and policy problems. The Federal Communications Commission (FCC) could attempt to mandate obligations or specific solutions to the policy issues around VoIP, but is instead looking first to industry initiatives focused on key functionality that users have come to expect of telecommunications services. High among these desired functionalities is access to emergency services that allow a user to summon fire, medical or law enforcement agencies. Such services were traditionally required (and subsequently implemented) through state and federal regulations. Reproducing emergency services in the VoIP space has proven to be a considerable task, if for no other reason then the wide and diverse variety of VoIP implementations and implementers. Regardless of this difficulty, emergency service capability is a critical social concern, making it is particularly important for the industry to propose viable solutions for promoting VoIP emergency services before regulators are compelled to mandate a solution, an outcome that often suffers compromises both through demands on expertise that may be better represented in industry and through the mechanisms of political influence and regulatory capture. While technical and business communities have, in fact, made considerable progress in this area, significant uncertainty and deployment problems still exist. The question we ask is: can an industry based certification and labeling process credibly address social and policy expectations regarding emergency services and VoIP, thus avoiding the need for government regulation at this critical time?1 We hypothesize that it can. To establish this, we developed just such a model for VoIP emergency service compliance through industry certification and device labeling. The intent of this model is to support a wide range of emergency service implementations while providing the user some validation that the service will operate as anticipated. To do this we first examine possible technical implementations for emergency services for VoIP. Next, we summarize the theory of certification as self-regulation and examine several relevant examples. Finally, we synthesize a specific model for certification of VoIP emergency services. We believe that the model we describe provides both short term and long-term opportunities. In the short term, an industry driven effort to solve the important current problem of emergency services in VoIP, if properly structured and overseen as we suggest, should be both effective and efficient. In the long term, such a process can serve as a model for the application of self-regulation to social policy goals in telecommunications, an attractive tool to have as telecommunications becomes increasingly diverse and heterogeneous

Prospects for Internet Telephony: Toy for Multimedia Hobbyists or Next-Generation Technology?

The sustained rate of technological change in the telecommunications industry has opened up significant windows of opportunities for telecommunications networks operators to develop value-added services and multimedia applications. The growth of the Internet raises the issue of a possible migration from traditional circuit-switched networks designed for basic voice communication towards shared packet transport handling a mix of applications. In this context, telephony over the Internet Protocol (IP) network - the transmission of voice over the public Internet or over a private Intranet - has attracted considerable attention as an appealing alternative to traditional telephony. However, instead of being a tariff arbitrage mechanism for telephony, Internet telephony is likely to develop as a component within an integrated system of video, data and voice applications. The potential offered by IP networks for computer-telephony integration and the continuing technological development in this area suggest that this will not be a transient phenomenon. However, most uncertainties reside on the demand side and the diffusion of Internet telephony is still at an early stage. This paper analyses the current demand and market potential for Internet telephony. It examines users' attitudes and behaviour towards this service, and develops possible market scenarios for the future. The study investigates technical, economic and social factors supporting and hindering the adoption of Internet telephony. The results of the analysis show that a high penetration of voice services over the IP still has to be reached and that potential users have very heterogeneous perceptions towards new communication applications.Internet telephony, technological change, market scenarios

A Model for Emergency Service of VoIP through Certification and Labeling

Voice over Internet Protocol (VoIP) will transform many aspects of traditional telephony service, including the technology, the business models, and the regulatory constructs that govern such service. Perhaps not unexpectedly, this transformation is generating a host of technical, business, social, and policy problems. In attempting to respond to these problems, the Federal Communications Commission (FCC) could mandate obligations or specific solutions to VoIP policy issues; however, it is instead looking first to industry initiatives focused on the key functionality that users have come to expect of telecommunications services. High among this list of desired functionality is user access to emergency services for purposes of summoning fire, medical, and law enforcement agencies. Such services were traditionally required to be implemented (and subsequently were implemented) through state and federal regulations. An emergency service capability is a critical social concern, making it particularly important for the industry to propose viable solutions for promoting VoIP emergency services before regulators are compelled to mandate a solution. Reproducing emergency services in the VoIP space has proven to be a considerable task, mainly due to the wide and diverse variety of VoIP implementations and implementers. While technical and business communities have, in fact, made considerable progress in this area, significant uncertainty and deployment problems still exist. The question we ask is this: Can an industry-based certification and labeling process credibly address social and policy expectations regarding emergency services and VoIP, thus avoiding the need for government regulation at this critical time? We hypothesize that the answer is “yes.” In answering this question, we developed a model for VoIP emergency service compliance through industry certification and device labeling. This model is intended to support a wide range of emergency service implementations while providing users with sufficient verification that the service will operate as anticipated. To this end, we first examine possible technical implementations for VoIP emergency services. Next, we summarize the theory of certification as self-regulation and examine several relevant examples. Finally, we synthesize a specific model for certification of VoIP emergency services. We believe that the model we describe provides both short-term and long-term opportunities. In the short term, an industry-driven effort to solve the current problem of VoIP emergency services, if properly structured and overseen as we suggest, should be both effective and efficient. In the long term, such a process can serve as a self-regulatory model that can be applied to social policy goals in the telecommunications industry, making it an important tool to have as the industry becomes increasingly diverse and heterogeneous

Integrating Voice over IP Solution in IPv6 and IPv4 Networks to Increase Employee Productivity: A Case Study of Cameroon Telecommunications (Camtel), North-West

Telecommunications organizations have to follow the rapid innovation of technology if they want to face challenges raised by competition. The challenge to respond to the huge market demand of updated products and services from customers requires that the organization‘s working environment be equipped with tools and communication facilities that contribute to ameliorating productivity. Cameroon Telecommunications (Camtel) is facing a digital telephony and Internet Protocol strategic management challenge. Successful implementation cannot be achieved if the employees are still depending on the ageing public switched telephone network (PSTN) as their primary communication system, despite the frequent loss of dial tone experience in a day which can last up to a week, with serious repercussions on business activities and revenues. This study is designed to provide a solution to the telecommunications challenge. The fundamental question is how to integrate a digital telephony system that will provide telephony services in the existing IPv4 data network while prioritizing IPv6 traffic forwarding. This study proposes and implements solutions that integrate a Voice over IP solution with IPv6 as an alternative communication system that relies on the existing IPv4 data network. VoIP is deemed as one of the driving forces behind the adoption of IPv6. The purpose is to offer to workers an option that will free them from the poor Quality of Service (QoS) of their existing PSTN based solution, hopefully enhancing the overall productivity. This paper follows two research methodologies: Qualitative Research in Applied Situations and Engineering design process. The first part of this study reports the results of the evaluation of how much such a solution can enhance workers’ productivity. As it is important to provide an environment where IPv4 and IPv6 networks and applications/devices can interoperate in the context of VoIP; the second part describes practically a simulation environment where various configurations of network entities are done following a Dual-Stack transition approach. Document and records were used to gather information related to the structure, operations, and topological update of the Camtel’s existing IP data network. The findings demonstrated that VoIP can be an effective communication solution for Camtel and its implementation with IPv6 will be preferable. However, for this to be efficient there must be a provision of sufficient bandwidth and usage of types of equipment and transmission mediums that minimizes processing and propagation delays. Findings also reveal that better productivity will be achieved if workers are fully trained for the exploitation. This research article tries to highlight, discuss a required transition roadmap and extend the local knowledge and practice on IPv6. Future expansion of this research work will consist of deploying Dual-Stack VoIP in the remaining 9 regional offices for full integration in the corporate communication system of Camtel