STUDI LITERATUR SISTEMATIS: FAKTOR PENENTU KEBERHASILAN PENERAPAN ERP DALAM ORGANISASI

Enterprise Resource Planning (ERP) is considered by many organizations as a potential solution, essential for businesses to gain efficiencies and become competitive. ERP implementation can reap enormous benefits or it can be disastrous for an organization that fails to manage the implementation process. Adoption of a new ERP system is a very complex process and it is not as easy as one might think. The purpose of this research is to help practitioners and business people to increase the chances of success in implementing ERP in business. The results found from this literature study are factors that need to be considered during implementation, in order to facilitate the continued success of the ERP system and ensure a better impact. In the literature, we identified more than 30 CSFs, 12 of which were selected. Then, through recording the frequency of occurrence of the 12 factors identified in the literature, it is possible to provide a classification, which will help further investigations and ERP implementers to identify possible problems and to detect possible negative influences on project succes

Challenges and influential factors in ERP adoption and implementation

The adoption and implementation of Enterprise Resource Planning (ERP) systems is a challenging and expensive task that not only requires rigorous efforts but also demands to have a detailed analysis of such factors that are critical to the adoption or implementation of ERP systems. Many efforts have been made to identify such influential factors for ERP; however, they are not filtered comprehensively in terms of the different perspectives. This paper focuses on the ERP critical success factors from five different perspectives such as: stakeholders; process; technology; organisation; and project. Results from the literature review are presented and 19 such factors are identified that are imperative for a successful ERP implementation, which are listed in order of their importance. Considering these factors can realize several benefits such as reducing costs and saving time or extra effort

Identification of Critical Success Factors in Information Systems Implementation Projects

Currently, government and commercial organizations are increasingly dependent on the use of various information systems. Investments in information systems fi their place in enterprises of various sizes, from small to large. The main goal, which forces enterprises to imple ment information systems, is the need to obtain centralized access to information and facilitate the procedure for its receipt, storage and processing in order to increase productivity and increase the efficiency of production activities. Currently, information systems are a tool for standardizing business processes and offer a variety of functionalities based on best prac­tices. At the same time, the implementation of the system is a difficult task (there is a very high percentage of unsuccessful projects), requiring great efforts, careful reflection and good planning, as well as a detailed analysis of the factors that are critical for the successful im­plementation of the system. Right now, the urgent need for finding new tools and opportunities to increase the number of successful projects. The article is devoted to critical factors affecting projects for the implementation of information systems in enterprises. The scientific works of domestic and foreign scientists and practitioners are analyzed and reviewed in order to identify factors that are called critical success factors that directly affect such projects in order to determine which critical factors were empirically recognized as “critical”. To evaluate each factor and the relationship between them, the author uses statistical analysis. The study also uses both quantitative and qualitative analysis of data obtained from scientific papers. The data collected were analyzed and 10 key success factors identified. Critical success factors are an effective and important tool for achieving the goals of projects for the implementation of information systems in enterprises, which will contribute to the correct decision-making and improve the effectiveness of projects and, as a result, the achievement of strategic goals that bring long-term benefits to the enterprise

Offshoring ERP Implementations: Critical Success Factors in Swiss Perspective

Enterprise Resource Planning (ERP) applications are changing the way businesses are run. IT Offshoring is changing the way IT Organizations are run. However, both ERP implementations and IT offshoring are fraught with risks. When both ERP implementation and IT offshoring happen together, the risks get even more pronounced. The paper presents the critical susses factors of offshoring ERP implementation which are common in ERP as well as in offshoring case. The study is carried out with the sample interviews conducted in Switzerland. The findings revels that eight factor are critical while considering offshoring ERP implementation, namely customer interaction skills, business process skills, ERP package skills, scalability, language, project management, choice of work to be offshored, personnel split between onsite/offshore are. We used semi-structured open ended interviews with interpretive analysis for identifying the factors

A Process Model for ERP Upgrade and Replacement Decisions

Background: This paper aims to develop an effective decision making (DM) process for ERP change or replacement. ERP in most organizations constitutes a key critical system of high complexity with many stakeholders. A major change activity for such a system therefore exposes an organization to great risks, and thus should be well organized. Method: A design science approach was chosen for this research. Based on a review of related literature and evidence of the DM process at different companies, a general process of DM for ERP upgrade was designed, and later evaluated and improved through a case study approach. Results: The decision process assumes a model with variables describing characteristics and performance of possible alternatives, and the decision is decomposed into steps with three loops that are executed iteratively. We believe that the findings and approach can be useful both for the immediate problem context and also for other IT-related DM problems. Conclusions: The main outcome is the new process of DM that includes several novel contributions: three main loops of DM, multiple repetition of loops, and possible returns to the starting point

An Exploratory Study of the Emergent Theory for Enterprise Resource Planning Upgrade Decision

This study finds that ERP upgrade decision is highly related to the type of incentives expected to be derived (or the type of business problems expected to be resolved by) from an ERP upgrade project. The incentives expected to be realized from an ERP upgrade appears to be a strong factor influencing ERP upgrade decision. Likewise, our empirical results here also suggest that the similarity between a firm and an ERP system business process has a strong impact on an ERP upgrade decision. However, symbols attached to an ERP system do not seem to be a strong differentiating- or salient-factor for an ERP upgrade decision. This is also the case for top management supports, which fail to prove to be a strong factor influencing ERP upgrade decision. However, we can argue that top management supports are necessary but not a sufficient factor to justify for an ERP upgrade

Key success factors analysis for improving cost performance of green retrofit infrastructure on the jetty project

Several rating definitions must be met following the envision's system. The envisioned system aims to develop the green building concept in the existing jetty building. These definitions are quality of life, leadership, resource allocation, nature, climate, and resilience. This sustainability is needed to initiate changes in the planning, design, and provision of sustainable infrastructure together with the company. This also applies to implementing long-term infrastructure investments that are more cost-effective, resource-efficient, and adaptable. The study uses a qualitative and quantitative method, where data is obtained by distributing questionnaires and simulating using Statistical Products and Solution Services (SPSS). The application of Value Engineering (VE) and Life Cycle Cost Analysis (LCCA) has been chosen by researchers on existing jetty buildings with the green jetty concept, with investment costs in economic green jetty buildings and a return on investment costs of less than four years. In achieving the ten most influential factors in improving cost performance in sustainable dock construction, the results of the SPSS simulation processing obtained the ten most influential factors, namely: Planning, Energy, Siting, Materials, Ecology, Community, Economy, Operation, and Maintenance Cost, Follow-up Inspection, and Labor Experience

Key success factors analysis for improving cost performance of green retrofit infrastructure on the jetty project

Several rating definitions must be met following the envision's system. The envisioned system aims to develop the green building concept in the existing jetty building. These definitions are quality of life, leadership, resource allocation, nature, climate, and resilience. This sustainability is needed to initiate changes in the planning, design, and provision of sustainable infrastructure together with the company. This also applies to implementing long-term infrastructure investments that are more cost-effective, resource-efficient, and adaptable. The study uses a qualitative and quantitative method, where data is obtained by distributing questionnaires and simulating using Statistical Products and Solution Services (SPSS). The application of Value Engineering (VE) and Life Cycle Cost Analysis (LCCA) has been chosen by researchers on existing jetty buildings with the green jetty concept, with investment costs in economic green jetty buildings and a return on investment costs of less than four years. In achieving the ten most influential factors in improving cost performance in sustainable dock construction, the results of the SPSS simulation processing obtained the ten most influential factors, namely: Planning, Energy, Siting, Materials, Ecology, Community, Economy, Operation, and Maintenance Cost, Follow-up Inspection, and Labor Experience

Examining the Relationship Between Enterprise Resource Planning (ERP) Implementation: The Role ofBig Data Analytics Capabilities and Firm Performance

Enterprise Resource Planning (ERP) implementation continues to hold attraction from information systems enthusiasts. Perhaps due to the rising budget dedicated to the implementation in many an organization in recent times. However, understanding the critical role that ERP implementation plays in Big Data Analytics Capabilities and firm performance is lacking sufficient treatment in the literature. By applying quantitative research techniques in a case study research orientation through the use of resource-based view theoretical insights, the study takes on three key hypotheses: That ERP implementation has a positive relationship with organizational big data analytics capabilities; Big data analytics capability has a positive effect on firm performance and ERP implementation is positively related to organizational performance. Using Partial Least Squared Structural Equation Model (PLS-SEM)data analysis techniques the study established a direct link between big data analytics capabilities and firm performance, and that ERP has a direct positive and significant effect on big data analytics capabilities. Lastly, it is the claim of this study that big data analytics capabilities have a direct positive and significant effect on firm performance. Part of the implications of the study highlights the need for a qualitative or even mixed method research undertakings to broaden the frontiers of our understanding in terms of ERP implementation and big data analytics capabilities in similar organizational contexts

Exploring ERP post-implementation modifications and their influence on business process outcomes: a theory driven model

The objective of this research in progress paper is to develop a theory-driven model to categorise post-implementation modifications to ERP systems and to understand the relationship between the identified categories and business process outcomes that are generated as a result of the modifications. While ERP systems can improve the efficiency, effectiveness and flexibility of business processes, the relationship between these outcomes and post-implementation modifications is not understood adequately. The model proposed here provides a theoretical foundation for research into the impact of modifications on business process performance, and brings clarity to the definition of an ERP modification by developing a typology of modifications