Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop

Although information workers may complain about meetings, they are an essential part of their work life. Consequently, busy people spend a significant amount of time scheduling meetings. We present Calendar.help, a system that provides fast, efficient scheduling through structured workflows. Users interact with the system via email, delegating their scheduling needs to the system as if it were a human personal assistant. Common scheduling scenarios are broken down using well-defined workflows and completed as a series of microtasks that are automated when possible and executed by a human otherwise. Unusual scenarios fall back to a trained human assistant who executes them as unstructured macrotasks. We describe the iterative approach we used to develop Calendar.help, and share the lessons learned from scheduling thousands of meetings during a year of real-world deployments. Our findings provide insight into how complex information tasks can be broken down into repeatable components that can be executed efficiently to improve productivity.Comment: 10 page

Aerospace medicine and biology: A continuing bibliography with indexes (supplement 359)

This bibliography lists 164 reports, articles and other documents introduced into the NASA Scientific and Technical Information System during Jan. 1992. Subject coverage includes: aerospace medicine and physiology, life support systems and man/system technology, protective clothing, exobiology and extraterrestrial life, planetary biology, and flight crew behavior and performance

Discrete Event Simulation and Optimization Approaches for the Predictive Maintenance of Railway Infrastructure

This thesis is carried out within the PhD Course in Logistics and Transport at CIELI - Italian Centre of Excellence on Logistics, Transport and Infrastructures, University of Genoa. In this work, a discrete event simulation and optimization model is created to schedule the predictive maintenance activities. Nowadays, after a severe decrease of transport demand during the pandemic period, rail public transport is resuming a central role for both freight and passenger transport. To cope with this increase in demand, to maintain high safety standards and to avoid unnecessary costs, the idea is to switch to predictive maintenance strategy, intervening before an asset failure and when it has reached a certain state of degradation. The degradation and asset future conditions are predicted according to probabilistic models and maintenance deadlines are defined by applying a risk based approach. The problem is first formulated as a MILP (Mixed Integer Linear Programming) optimization problem and then transformed into a simulation-based optimization problem using the ExtendSim software. Different simulative models are created to take into account the stochastic nature of some variables in real processes. After the formal description of the models, some real-world applications are presented. Finally, considerations on the proposed approach are reported highlighting limits and challenges in predictive maintenance planning, such as lack of data and the stochastic and complex environment

A review of optimal planning active distribution system:Models, methods, and future researches

Due to the widespread deployment of distributed energy resources (DERs) and the liberalization of electricity market, traditional distribution networks are undergoing a transition to active distribution systems (ADSs), and the traditional deterministic planning methods have become unsuitable under the high penetration of DERs. Aiming to develop appropriate models and methodologies for the planning of ADSs, the key features of ADS planning problem are analyzed from the different perspectives, such as the allocation of DGs and ESS, coupling of operation and planning, and high-level uncertainties. Based on these analyses, this comprehensive literature review summarizes the latest research and development associated with ADS planning. The planning models and methods proposed in these research works are analyzed and categorized from different perspectives including objectives, decision variables, constraint conditions, and solving algorithms. The key theoretical issues and challenges of ADS planning are extracted and discussed. Meanwhile, emphasis is also given to the suitable suggestions to deal with these abovementioned issues based on the available literature and comparisons between them. Finally, several important research prospects are recommended for further research in ADS planning field, such as planning with multiple micro-grids (MGs), collaborative planning between ADSs and information communication system (ICS), and planning from different perspectives of multi-stakeholders

Risk-Based Optimal Scheduling for the Predictive Maintenance of Railway Infrastructure

In this thesis a risk-based decision support system to schedule the predictive maintenance activities, is proposed. The model deals with the maintenance planning of a railway infrastructure in which the due-dates are defined via failure risk analysis.The novelty of the approach consists of the risk concept introduction in railway maintenance scheduling, according to ISO 55000 guidelines, thus implying that the maintenance priorities are based on asset criticality, determined taking into account the relevant failure probability, related to asset degradation conditions, and the consequent damages

Ordering Networks: Motorways and the Work of Managing Disruption

This thesis contributes to a new understanding of the motorway network and its traffic movements as a problem of practical accomplishment. It is based on a detailed ethnomethodological study of incident management in the Highways Agency’s motorway control room, which observes the methods operators use to detect, diagnose and clear incidents to accomplish safe and reliable traffic. Its main concern is how millions of vehicles can depend on the motorway network to fulfil obligations for travel when it is constantly compromised by disruption from congestion, road accidents and vehicle breakdowns. It argues that transport geography and new mobilities research have overlooked questions of practical accomplishment; they tend to treat movement as an inevitable demand, producing fixed technical solutions to optimise it, or a self-evident phenomenon, made meaningful only through the intensely human experience of mobility. In response, the frame of practical accomplishment is developed to analyse the ways in which traffic is ongoingly organised through the situated and contingent practices that take place in the control room. The point is that traffic does not move by magic; it has to be planned for, produced and persistently worked at. This is coupled with an understanding of network topology that reconsiders the motorway network as always in process by virtue of the materially heterogeneous relations it keeps, drawing attention to the intensely collaborative nature of work between operators and technology that permits the management of disruption at-a-distance and in real time. This work is by no means straightforward – the actions of monitoring, detecting, diagnosing and classifying incidents and managing traffic are revealed to be complexly situated and prone to uncertainty, requiring constant ordering work to accomplish them. In conclusion, this thesis argues for the frame of practical accomplishment to be taken seriously, rendering the work of transport networks available for sustained analysis

A study of the remote neighborhood office center concept

The substitution of communications for commuting to work is examined from several aspects. Attention is focused on the possibility of certain groups of white collar workers conducting their business affairs through a network of Remote Neighborhood Office Centers (RNOC's) located near their homes. Typically, employees would communicate with their headquarters organizations by means of voice and digital circuits. Although current technology is readily able to support such an RNOC network, the main problems confronting would-be implementers center around the need for demonstrating that a sufficient number of business operations can be carried out in such a decentralized configuration as efficiently as they are under more conventional circumstances. The description of a pilot program is presented which is intended to identify pacing issues that must be settled before firm conclusions can be reached on whether the concept is operationally viable