Building and exploiting context on the web

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Social and Semantic Contexts in Tourist Mobile Applications

The ongoing growth of the World Wide Web along with the increase possibility of access information through a variety of devices in mobility, has defi nitely changed the way users acquire, create, and personalize information, pushing innovative strategies for annotating and organizing it. In this scenario, Social Annotation Systems have quickly gained a huge popularity, introducing millions of metadata on di fferent Web resources following a bottom-up approach, generating free and democratic mechanisms of classi cation, namely folksonomies. Moving away from hierarchical classi cation schemas, folksonomies represent also a meaningful mean for identifying similarities among users, resources and tags. At any rate, they suff er from several limitations, such as the lack of specialized tools devoted to manage, modify, customize and visualize them as well as the lack of an explicit semantic, making di fficult for users to bene fit from them eff ectively. Despite appealing promises of Semantic Web technologies, which were intended to explicitly formalize the knowledge within a particular domain in a top-down manner, in order to perform intelligent integration and reasoning on it, they are still far from reach their objectives, due to di fficulties in knowledge acquisition and annotation bottleneck. The main contribution of this dissertation consists in modeling a novel conceptual framework that exploits both social and semantic contextual dimensions, focusing on the domain of tourism and cultural heritage. The primary aim of our assessment is to evaluate the overall user satisfaction and the perceived quality in use thanks to two concrete case studies. Firstly, we concentrate our attention on contextual information and navigation, and on authoring tool; secondly, we provide a semantic mapping of tags of the system folksonomy, contrasted and compared to the expert users' classi cation, allowing a bridge between social and semantic knowledge according to its constantly mutual growth. The performed user evaluations analyses results are promising, reporting a high level of agreement on the perceived quality in use of both the applications and of the speci c analyzed features, demonstrating that a social-semantic contextual model improves the general users' satisfactio

Survey of Personalized Learning Software Systems: A Taxonomy of Environments, Learning Content, and User Models

This paper presents a comprehensive systematic review of personalized learning software systems. All the systems under review are designed to aid educational stakeholders by personalizing one or more facets of the learning process. This is achieved by exploring and analyzing the common architectural attributes among personalized learning software systems. A literature-driven taxonomy is recognized and built to categorize and analyze the reviewed literature. Relevant papers are filtered to produce a final set of full systems to be reviewed and analyzed. In this meta-review, a set of 72 selected personalized learning software systems have been reviewed and categorized based on the proposed personalized learning taxonomy. The proposed taxonomy outlines the three main architectural components of any personalized learning software system: learning environment, learner model, and content. It further defines the different realizations and attributions of each component. Surveyed systems have been analyzed under the proposed taxonomy according to their architectural components, usage, strengths, and weaknesses. Then, the role of these systems in the development of the field of personalized learning systems is discussed. This review sheds light on the field’s current challenges that need to be resolved in the upcoming years

The Information Landscape of a Wicked Problem: An Evaluation of Web-Based Information on Colony Collapse Disorder for a Spectrum of Citizen Information Seekers

The following research takes a mixed method approach to understanding the information landscape of a wicked problem. Wicked problems are defined as being uncertain in cause, having many stakeholders with conflicting interests, and inevitably have no foreseeable solution. Through the study a framework is implemented that assesses a portion of the landscape of colony collapse disorder information from the federal government via the web. Using a government information valuation framework that takes into account a spectrum of citizen user needs, the research was able to look at the information content within the context of the public sphere and to apply the lens of post- normal science theory to understand the essential nature of public participation to the provision of equitable information. This study contributed to the research in the field of information science and e-government studies by making several observations and strengthening perspectives on specific issues. The social network analysis component of the study shows how the USGSs’ now cancelled NBII played a role as a bridge between the web 2.0 collaborative aspects of Wikipedia and the government entities that provide information. These entities include the EPA, the USDA, and the US FWS. The content analysis of these five entities shows that Wikipedia has the most comprehensive amount of information in comparison with the government entities, but the USDA has more consistent quality measures. Overall the research shows that citizen user groups are in need of public engagement applications to facilitate a two-way flow of information. The research framework provides a starting point and a tool for use in future studies that examine the network of e-government information available about specific complex and wicked problems

#MPLP: a Comparison of Domain Novice and Expert User-generated Tags in a Minimally Processed Digital Archive

The high costs of creating and maintaining digital archives precluded many archives from providing users with digital content or increasing the amount of digitized materials. Studies have shown users increasingly demand immediate online access to archival materials with detailed descriptions (access points). The adoption of minimal processing to digital archives limits the access points at the folder or series level rather than the item-level description users\u27 desire. User-generated content such as tags, could supplement the minimally processed metadata, though users are reluctant to trust or use unmediated tags. This dissertation project explores the potential for controlling/mediating the supplemental metadata from user-generated tags through inclusion of only expert domain user-generated tags. The study was designed to answer three research questions with two parts each: 1(a) What are the similarities and differences between tags generated by expert and novice users in a minimally processed digital archive?, 1(b) Are there differences between expert and novice users\u27 opinions of the tagging experience and tag creation considerations?, 2(a) In what ways do tags generated by expert and/or novice users in a minimally processed collection correspond with metadata in a traditionally processed digital archive?, 2(b) Does user knowledge affect the proportion of tags matching unselected metadata in a minimally processed digital archive?, 3(a) In what ways do tags generated by expert and/or novice users in a minimally processed collection correspond with existing users\u27 search terms in a digital archive?, and 3(b) Does user knowledge affect the proportion of tags matching query terms in a minimally processed digital archive? The dissertation project was a mixed-methods, quasi-experimental design focused on tag generation within a sample minimally processed digital archive. The study used a sample collection of fifteen documents and fifteen photographs. Sixty participants divided into two groups (novices and experts) based on assessed prior knowledge of the sample collection\u27s domain generated tags for fifteen documents and fifteen photographs (a minimum of one tag per object). Participants completed a pre-questionnaire identifying prior knowledge, and use of social tagging and archives. Additionally, participants provided their opinions regarding factors associated with tagging including the tagging experience and considerations while creating tags through structured and open-ended questions in a post-questionnaire. An open-coding analysis of the created tags developed a coding scheme of six major categories and six subcategories. Application of the coding scheme categorized all generated tags. Additional descriptive statistics summarized the number of tags created by each domain group (expert, novice) for all objects and divided by format (photograph, document). T-tests and Chi-square tests explored the associations (and associative strengths) between domain knowledge and the number of tags created or types of tags created for all objects and divided by format. The subsequent analysis compared the tags with the metadata from the existing collection not displayed within the sample collection participants used. Descriptive statistics summarized the proportion of tags matching unselected metadata and Chi-square tests analyzed the findings for associations with domain knowledge. Finally, the author extracted existing users\u27 query terms from one month of server-log data and compared the generated-tags and unselected metadata. Descriptive statistics summarized the proportion of tags and unselected metadata matching query terms, and Chi-square tests analyzed the findings for associations with domain knowledge. Based on the findings, the author discussed the theoretical and practical implications of including social tags within a minimally processed digital archive

Tag disambiguation based on social network information

Within 20 years the Web has grown from a tool for scientists at CERN into a global information space. While returning to its roots as a read/write tool, its entering a more social and participatory phase. Hence a new, improved version called the Social Web where users are responsible for generating and sharing content on the global information space, they are also accountable for replicating the information. This collaborative activity can be observed in two of the most widely practised Social Web services such as social network sites and social tagging systems. Users annotate their interests and inclinations with free form keywords while they share them with their social connections. Although these keywords (tag) assist information organization and retrieval, theysuffer from polysemy.In this study we employ the effectiveness of social network sites to address the issue of ambiguity in social tagging. Moreover, we also propose that homophily in social network sites can be a useful aspect is disambiguating tags. We have extracted the ‘Likes’ of 20 Facebook users and employ them in disambiguation tags on Flickr. Classifiers are generated on the retrieved clusters from Flickr using K-Nearest-Neighbour algorithm and then their degree of similarity is calculated with user keywords. As tag disambiguation techniques lack gold standards for evaluation, we asked the users to indicate the contexts and used them as ground truth while examining the results. We analyse the performance of our approach by quantitative methods and report successful results. Our proposed method is able classify images with an accuracy of 6 out of 10 (on average). Qualitative analysis reveal some factors that affect the findings, and if addressed can produce more precise results

Using Data Mining for Facilitating User Contributions in the Social Semantic Web

This thesis utilizes recommender systems to aid the user in contributing to the Social Semantic Web. In this work, we propose a framework that maps domain properties to recommendation technologies. Next, we develop novel recommendation algorithms for improving personalized tag recommendation and for recommendation of semantic relations. Finally, we introduce a framework to analyze different types of potential attacks against social tagging systems and evaluate their impact on those systems