Component Based System Framework for Dynamic B2B Interaction

Business-to-business (B2B) collaboration is becoming a pivotal way to bring today's enterprises to success in the dynamically changing, e-business environment. Though many business-to-business protocols are developed to support B2B interaction, none are generally accepted. A B2B system should support different B2B protocols dynamically to enable interaction between diverse enterprises. This paper proposes a framework for dynamic B2B interaction. A B2B transaction is divided into the interaction part and business implementation part to support flexible interaction. A component based system framework is proposed,to support the B2B transaction execution. To support. dynamic B2B services, dynamic component composition is required. Service and component notions are combined into a composable service component. The composition architecture is also presented

Customer-engineer relationship management for converged ICT service companies

Thanks to the advent of converged communications services (often referred to as ‘triple play’), the next generation Service Engineer will need radically different skills, processes and tools from today’s counterpart. Why? in order to meet the challenges of installing and maintaining services based on multi-vendor software and hardware components in an IP-based network environment. The converged services environment is likely to be ‘smart’ and support flexible and dynamic interoperability between appliances and computing devices. These radical changes in the working environment will inevitably force managers to rethink the role of Service Engineers in relation to customer relationship management. This paper aims to identify requirements for an information system to support converged communications service engineers with regard to customer-engineer relationship management. Furthermore, an architecture for such a system is proposed and how it meets these requirements is discussed

XSRL: An XML web-services request language

One of the most serious challenges that web-service enabled e-marketplaces face is the lack of formal support for expressing service requests against UDDI-resident web-services in order to solve a complex business problem. In this paper we present a web-service request language (XSRL) developed on the basis of AI planning and the XML database query language XQuery. This framework is designed to handle and execute XSRL requests and is capable of performing planning actions under uncertainty on the basis of refinement and revision as new service-related information is accumulated (via interaction with the user or UDDI) and as execution circumstances necessitate change

Keberkesanan carta pembelajaran Omygram terhadap tahap pencapaian pelajar PVMA dalam mata pelajaran Bahasa Inggeris bagi topik plurals

Pembinaan bahan bantu belajar untuk tujuan PdPC sememangnya digalakkan oleh Kementerian Pendidikan Malaysia bagi meningkatkan kualiti pendidikan. Kajian ini bertujuan untuk membangun dan mengenalpasti keberkesanan carta pembelajaran Omygram terhadap tahap pencapaian pelajar PVMA dalam mata pelajaran Bahasa Inggeris bagi topik plurals. Kajian ini adalah kuasi-eksperimen yang melibatkan dua buah sekolah menengah harian di daerah Batu Pahat. Instrumen kajian yang digunakan ialah soalan ujian pra dan pasca, soal selidik dan senarai semak. Dapatan kajian telah dianalisis menggunakan perisian Statistic Package For The Social Science Version 22.0 (SPSS). Analisis deskriptif dalam bentuk frekuensi, peratus, min dan sisihan piawai digunakan semasa penganalisaan data. Ujian-t pula digunakan untuk melihat perbezaan pencapaian antara ujian pra dengan ujian pasca bagi kumpulan rawatan dan kumpulan kawalan. Kumpulan rawatan diberi set soal selidik tentang motivasi pelajar selepas menggunakan carta pembelajaran Omygram dalam PdPC. Hasil dapatan kajian mendapati bahawa, terdapat perbezaan pencapaian yang signifikan antara skor ujian pra dengan skor ujian pasca bagi kumpulan rawatan. Motivasi pelajar selepas menggunakan carta pembelajaran Omygram juga berada pada tahap tinggi

Negotiation processes within inter-organizational alliances

This paper describesthe negotiation component of E-Alliance, a software infrastructure defined for supporting negotiation activities in concurrent inter-organizational alliances. The E-Alliance’s main intent is to preserve the autonomy of organizations grouped in an alliance. The purpose of this work is to offer support for small and medium enterprises which cannot or do not want to fulfill a big contract alone. This approach is illustrated by a sample scenario where partners are printshops grouped into an alliance to better accomplish customers’ demands.negotiation, middleware, virtual enterprises, multi-agent systems, interaction protocol

Issues about the Adoption of Formal Methods for Dependable Composition of Web Services

Web Services provide interoperable mechanisms for describing, locating and invoking services over the Internet; composition further enables to build complex services out of simpler ones for complex B2B applications. While current studies on these topics are mostly focused - from the technical viewpoint - on standards and protocols, this paper investigates the adoption of formal methods, especially for composition. We logically classify and analyze three different (but interconnected) kinds of important issues towards this goal, namely foundations, verification and extensions. The aim of this work is to individuate the proper questions on the adoption of formal methods for dependable composition of Web Services, not necessarily to find the optimal answers. Nevertheless, we still try to propose some tentative answers based on our proposal for a composition calculus, which we hope can animate a proper discussion

Evaluating eREVERSE auctions (EeRA): A research note

This eGISE network paper seeks to evaluate issues relating to the implementation of electronic reverse auctions (eRA) within local government procurement processes. The adoption of an eRA invites pre-qualified suppliers to compete with each other for a specified good or service. Consequently, there is a unique opportunity for the buyer to receive a reduced cost through the successful bidder. However, the literature identifies a number of adverse effects within these arrangements depending upon the nature of the buyer/supplier relationship. The objectives of the research involves identifying a set of business scenarios to demonstrate the impact of different eRA strategies in this respect. This will be achieved through a structured case analysis approach to enable qualitative data to be modelled through a visual toolset simulation. It is believed the outcome of the investigation will provide valuable insights into the complexities associated with the eProcurement process

Web Services Support for Dynamic Business Process Outsourcing

Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by geographic distance. This requires automated means for both the establishment of outsourcing relationships and for the enactment of services performed in these relationships over electronic channels. Due to wide industry support and the underlying model of loose coupling of services, Web services increasingly become the mechanism of choice to connect organizations across organizational boundaries. This paper analyzes to which extent Web services support the dynamic process outsourcing paradigm. We discuss contract -based dynamic business process outsourcing to define requirements and then introduce the Web services framework. Based on this, we investigate the match between the two. We observe that the Web services framework requires further support for cross - organizational business processes and mechanisms for contracting, QoS management and process-based transaction support and suggest ways to fill those gaps