The Global People landscaping study: intercultural effectiveness in global education partnerships

The Context The Higher Education sector in the UK is experiencing a period of rapid and competitive internationalisation. The market for higher education, at undergraduate and post graduate levels, is now truly global: many potential students can make choices about study destinations between an enormous range of institutions in any of the five continents. The audience for research is also global, with a proliferation of domestic and international journals, a multitude of international conferences in every discipline and widely disseminated international indices, ranking universities in terms of their publication and teaching performance. In particular, the recent growth of the major Asian economies has re-shaped the profile of many UK universities both in the composition of their student bodies and also in the number, nature and importance of their overseas partnerships. This Study It is within this context that the Global People project has been established, with the objective of providing knowledge and resources that will support those in the UK Higher Education sector who work, or wish to work, in international collaborations. Phases 1 and 2 of the eChina Programme (see Section1, Introduction) generated a great deal of learning about managing international education projects and Phase 3 of the Programme, the Global People project, was instigated with the aim of capturing this emergent knowledge for the benefit of others. This current report is a Landscaping Study that argues for the value of developing intercultural competence in order to better understand, create and manage productive and enjoyable partnerships with educational institutions outside the UK. Our arguments are supported by data from a wide range of research in disciplines as diverse as applied linguistics and international management. Key Findings a) The need for cultural awareness and sensitivity to diversity has been well established from studies in a range of disciplines. The high risks of mishandling intercultural interaction have prompted the development of a substantial literature both on perceived cultural differences and on the competencies that might be acquired to deal with this challenge. Although this concern has been driven by the financial requirements of international business, the internationalisation of Higher Education has imposed similar requirements on universities engaging in international collaboration. The challenge for academics and project managers is, within limited resources, to develop effective ways of identifying and acquiring the competencies needed to be interculturally effective. b) Interest in the cultural values of Chinese society has never been higher as global interaction with China, through business, government, education and science expands exponentially. There is a real danger in generalising about any nation’s cultural values and especially one where society and economy are changing so rapidly. However, the recent literature on China – from a number of disciplinary perspectives – argues that the influence of traditional Confucian values on Chinese behaviour is still strong. This means that values such as propriety, trustworthiness and the desire for harmony are still reflected in behaviour that is more relationship-based, restrained and consensual than may be normal in Western business relations. Working with Chinese partners will still be facilitated by an understanding of the centrality of social networks to Chinese private and public life and interaction in working teams will benefit from an appreciation of the Chinese respect for hierarchy and reluctance to pass judgement openly on colleagues. c) The majority of the work done on the impact of culture on e-learning has focused on issues of content and materials design. Too frequently this has been a concern for adaptation of existing materials for a local audience, rather than collaborative development of new materials by an intercultural team. As a consequence, there is limited insight into the complexities of designing and delivering learning programmes in different cultural contexts. What the research does show is that learning styles and preferences can vary between cultures and that this is related to the varying pedagogies dominant in particular national cultures. Understanding the implications of this diversity of pedagogies and reconciling cultural differences remain substantial challenges for those adapting or designing online learning programmes across a variety of cultures. d) Research into the performance of international teams offers many insights into good management practice. Principles of team selection, development, leadership and collaboration are well-established in the literature on global management and multinational partnerships. These principles recognise the importance of organisational culture, occupational culture and team roles as additional dimensions to that of national culture in influencing behaviour in project groups. International collaborations are viewed as complex dynamic systems which move through a life cycle, with valuable opportunities for reflection, learning and performance improvement. The implementation of transparent, and mutually agreed, norms, procedures and objectives is regarded as crucial to effective collaboration. e) At the level of the individual, an extensive literature exists on the competencies required to be effective in intercultural interaction. There is an apparently high degree of consensus on the core competencies that should be acquired by the culturally effective individual. Chief among these are self-awareness, cultural knowledge, language proficiency, openness, flexibility and communication skills. However, in many cases there is, at best, limited data to support the theories put forward. There is also a lack of clarity in the use of terminology, with no guarantee that researchers are using terms in the same way. The more detailed, applied research has succeeded in teasing out the knowledge and skills that may be critical in successful interaction by further breaking down broad competencies (e.g. ‘openness’) into more detailed behaviours (‘openness to new thinking; positive acceptance of different behaviour). A Way Forward A major obstacle to accessing and utilising the current knowledge and guidance on intercultural effectiveness is its dispersion across a large number of disciplines and the consequent disparity of the conceptual models and terminology employed. A framework for understanding intercultural effectiveness in international projects has a very high potential value to a wide range of professionals engaged in cross-cultural collaboration. There is substantial learning to be gained from the insights of different research disciplines but these insights need to be brought together in a way that practitioners from any field can access them without specialist knowledge. These ambitions have materialised in the form of the Toolbook, which is specifically designed to be used as a self-explanatory guide, complete with tools to stimulate awareness-raising and to encourage reflection on available resources and current practices

Inspiring the desire and passion to learn: a literature review

Includes bibliographical references

Sharing the journey of facilitator and learner: online pedagogy in practice

Two perspectives are used to reflect on the learning design of a postgraduate online course – that of the designer/facilitator and that of the learner. While the course focus is on online pedagogical approaches, the main aim is to connect learners with each other and with the facilitator so that together they may investigate, trial, challenge and formulate ideas about online pedagogy. The design is influenced by the principles of transformative learning where the concept of a 'dilemma' leads to disorientation and then to learning. Learners are presented with a number of educational dilemmas, given a process for addressing those dilemmas and are required to authentically demonstrate how principles and practices can be applied to enhance online learning and teaching. The design addresses the theory/practice nexus and illustrates that research is best situated in real world contexts, and effective practice should be framed and informed by research

Responsible research and innovation in science education: insights from evaluating the impact of using digital media and arts-based methods on RRI values

The European Commission policy approach of Responsible Research and Innovation (RRI) is gaining momentum in European research planning and development as a strategy to align scientific and technological progress with socially desirable and acceptable ends. One of the RRI agendas is science education, aiming to foster future generations' acquisition of skills and values needed to engage in society responsibly. To this end, it is argued that RRI-based science education can benefit from more interdisciplinary methods such as those based on arts and digital technologies. However, the evidence existing on the impact of science education activities using digital media and arts-based methods on RRI values remains underexplored. This article comparatively reviews previous evidence on the evaluation of these activities, from primary to higher education, to examine whether and how RRI-related learning outcomes are evaluated and how these activities impact on students' learning. Forty academic publications were selected and its content analysed according to five RRI values: creative and critical thinking, engagement, inclusiveness, gender equality and integration of ethical issues. When evaluating the impact of digital and arts-based methods in science education activities, creative and critical thinking, engagement and partly inclusiveness are the RRI values mainly addressed. In contrast, gender equality and ethics integration are neglected. Digital-based methods seem to be more focused on students' questioning and inquiry skills, whereas those using arts often examine imagination, curiosity and autonomy. Differences in the evaluation focus between studies on digital media and those on arts partly explain differences in their impact on RRI values, but also result in non-documented outcomes and undermine their potential. Further developments in interdisciplinary approaches to science education following the RRI policy agenda should reinforce the design of the activities as well as procedural aspects of the evaluation research

Leadership of Integrated Health and Social Care Services

This research explores the lived experience of those individuals charged with leading the integration of health and social care services in Scotland. The research was primarily qualitative in nature – comprising of a qualitative survey of front-line managers of integrated health and social care services from a single partnership area. The survey explored the management and leadership tasks and activities expected of those leading health and social care teams. The research uncovers a sense that these new leadership positions are both overwhelming in the scope of tasks required and lack clarity in how these tasks should be undertaken. This highlights a need for coordinated support and training for staff who are charged with leading integrated health and social care teams. Three key recommendations have been drawn from the findings of this research: more support should be provided to managers working within these complex integrated systems; a joint training programme should be developed for managers across both partnering organisations and finally relevant policies and procedures should be compiled into one reference resource for managers of integrated services

Women surviving violence: cultural competence in critical services

Executive Summary: This paper highlights that, while there is no evidence that family violence is more endemic, or profound in CALD communities, when it does occur, the Australian justice and protection services are not adequately accounting for the additional complexity that can be embedded within CALD women’s experiences of violence. These service gaps have led to lower rates of reporting and disadvantage in access.Responding to this disadvantage will require investment in strategies to expand the options available to CALD women.Strategies highlighted in the paper include:Developing cultural competence within critical services;Supporting community owned prevention programs, acknowledging the expertise of CALD women;Strengthening the capacity of services run through community and migrant resource centres, as a means of ensuring a diversity of services; andInvesting in engagement programs to enhance familiarity between State service providers and CALD communities.For these strategies to succeed, CALD communities will need enhanced support and resources. That is an ideal and sustainable way to expand the options available to women leaving violence, to prevent future violence and to combat disadvantage in access to support servcies

Puente Sobre Aguas Turbulentas: Inducción para el Liderazgo Docente

The first years of teaching are decisive to shape teachers’ motivation and attitudes, as adaptive professionals that respond to fast changing contexts. This career stage should provide acculturation in collaborative professional communities that discuss and tackle growing challenges for learners’ improvement. Induction support can be key for the personal, social, and professional development of beginning teachers, fostering theirleadership to influence and initiate practice change. It needs to be flexible and sensitive to specific education contexts, but it benefits from transversal principles grounded on common European policies. Induction should be embedded in a continuum approach that links it to other career stages -relying on broad, common teacher requirements. The COVID 19 crisis has foregrounded the competences teachers require to ensure equitable learning. Among European Key Competences, the Personal, Social and Learning to Learn Competence and the Digital Competence can play a crucial role for teachers grappling with distance teaching and unpredictable professional conditions. While Digital competence is fully acknowledged to be key for teacher professionalism, Personal, Social and Learning to Learn is now becoming crucial for teachers’ motivation, innovation, and distributed leadership, to face problematic scenarios.Los primeros años de docencia son decisivos para moldear la motivación y las actitudes de los profesores, como profesionales adaptativos que responden a contextos que cambian rápidamente. Esta etapa profesional debe proporcionar aculturación en comunidades profesionales colaborativas que debaten y aborden los crecientes desafíos para la mejora de los alumnos. El apoyo de inducción puede ser clave para el desarrollo personal, social y profesional de los profesores principiantes, fomentando su liderazgo para influir e iniciar cambios en la práctica. Debe ser flexible y sensible a contextos educativos específicos, pero se beneficia de principios transversales basados en políticas europeas comunes. La inducción debe integrarse en un enfoque continuo que la vincule con otras etapas de la carrera, basándose en requisitos docentes comunes y amplios. La crisis de COVID 19 ha puesto en primer plano las competencias que los profesores necesitan para garantizar un aprendizaje equitativo. Entre las competencias clave europeas, la Competencia Personal, Social y de Aprender a aprender y la Competencia Digital pueden desempeñar un papel crucial para los profesores que se enfrentan a la enseñanza a distancia y condiciones profesionales impredecibles. Si bien se reconoce plenamente que la Competencia Digital es clave para la profesionalidad de los docentes, la Competencia Personal, Social y de Aprender a aprender se está volviendo crucial para la motivación, la innovación y el liderazgodistribuido de los docentes, que enfrentan escenarios problemáticos

Rethinking multiculturalism, reassessing multicultural education report 1

This report provides insights into the current practices of multicultural education and the opinions and understandings of New South Wales (NSW) public school teachers around increasing cultural and linguistic diversity in schools and the broader Australian community. The report is the outcome of the first stage of the Rethinking Multiculturalism/ Reassessing Multicultural Education (RMRME) Project, a three-year Australian Research Council (ARC) Linkage Project between the University of Western Sydney, the NSW Department of Education and Communities (DEC) and the NSW Institute of Teachers. Surveying teachers about these and related matters seemed a useful first step in considering the state of multicultural education some forty years after its inception (Inglis, 2009). The project as a whole involved a state-wide survey – the focus of this report – as well as focus groups with teachers, parents and students in 14 schools in urban and regional NSW, and a professional learning program informing the implementation of action research projects in each school. Read also: Rethinking multiculturalism, reassessing multicultural education report 2: http://apo.org.au/node/42670 Rethinking multiculturalism, reassessing multicultural education report 3: http://apo.org.au/node/42671 &nbsp

Learning beyond compliance: a comparative analysis of two cohorts undertaking a first year social work module

This paper addresses a current gap in education for sustainable development (ESD), an international educational movement, with a particular focus on teaching and learning innovations. Reflecting upon the mainstream 'business as usual' approaches in the ESD discourse, theories and practices of transformative social work are considered to make a significant contribution to that end. Empirical research was conducted to examine a new pedagogical approach introduced within an established module taught in 9 different groups to first year UK Social Work students during the academic year of 2007/8. The core change investigated was the replacement of detailed weekly instructions for teaching staff. The new guide articulated a pedagogical framework for the course and outlined themes and objectives, leaving detailed planning and delivery to individual teachers. Explorations were made through a comparative analysis of the responses of teaching staff and students for pre- 2007/8 academic years and 2007/8 year respectively. Data were collected using both qualitative and quantitative research methodologies. The research findings include students' positive view towards the classroom-based learning and some indications of deeper and wider understanding of social justice. Staff reported a renewed sense of professionalism. This research illuminates the potential for learning beyond compliance within existing curriculum frameworks