Dropout Model Evaluation in MOOCs

The field of learning analytics needs to adopt a more rigorous approach for predictive model evaluation that matches the complex practice of model-building. In this work, we present a procedure to statistically test hypotheses about model performance which goes beyond the state-of-the-practice in the community to analyze both algorithms and feature extraction methods from raw data. We apply this method to a series of algorithms and feature sets derived from a large sample of Massive Open Online Courses (MOOCs). While a complete comparison of all potential modeling approaches is beyond the scope of this paper, we show that this approach reveals a large gap in dropout prediction performance between forum-, assignment-, and clickstream-based feature extraction methods, where the latter is significantly better than the former two, which are in turn indistinguishable from one another. This work has methodological implications for evaluating predictive or AI-based models of student success, and practical implications for the design and targeting of at-risk student models and interventions

Finding Relevant Answers in Software Forums

Abstract—Online software forums provide a huge amount of valuable content. Developers and users often ask questions and receive answers from such forums. The availability of a vast amount of thread discussions in forums provides ample opportunities for knowledge acquisition and summarization. For a given search query, current search engines use traditional information retrieval approach to extract webpages containin

Community based Question Answer Detection

Each day, millions of people ask questions and search for answers on the World Wide Web. Due to this, the Internet has grown to a world wide database of questions and answers, accessible to almost everyone. Since this database is so huge, it is hard to find out whether a question has been answered or even asked before. As a consequence, users are asking the same questions again and again, producing a vicious circle of new content which hides the important information. One platform for questions and answers are Web forums, also known as discussion boards. They present discussions as item streams where each item contains the contribution of one author. These contributions contain questions and answers in human readable form. People use search engines to search for information on such platforms. However, current search engines are neither optimized to highlight individual questions and answers nor to show which questions are asked often and which ones are already answered. In order to close this gap, this thesis introduces the \\emph{Effingo} system. The Effingo system is intended to extract forums from around the Web and find question and answer items. It also needs to link equal questions and aggregate associated answers. That way it is possible to find out whether a question has been asked before and whether it has already been answered. Based on these information it is possible to derive the most urgent questions from the system, to determine which ones are new and which ones are discussed and answered frequently. As a result, users are prevented from creating useless discussions, thus reducing the server load and information overload for further searches. The first research area explored by this thesis is forum data extraction. The results from this area are intended be used to create a database of forum posts as large as possible. Furthermore, it uses question-answer detection in order to find out which forum items are questions and which ones are answers and, finally, topic detection to aggregate questions on the same topic as well as discover duplicate answers. These areas are either extended by Effingo, using forum specific features such as the user graph, forum item relations and forum link structure, or adapted as a means to cope with the specific problems created by user generated content. Such problems arise from poorly written and very short texts as well as from hidden or distributed information

How did the discussion go: Discourse act classification in social media conversations

We propose a novel attention based hierarchical LSTM model to classify discourse act sequences in social media conversations, aimed at mining data from online discussion using textual meanings beyond sentence level. The very uniqueness of the task is the complete categorization of possible pragmatic roles in informal textual discussions, contrary to extraction of question-answers, stance detection or sarcasm identification which are very much role specific tasks. Early attempt was made on a Reddit discussion dataset. We train our model on the same data, and present test results on two different datasets, one from Reddit and one from Facebook. Our proposed model outperformed the previous one in terms of domain independence; without using platform-dependent structural features, our hierarchical LSTM with word relevance attention mechanism achieved F1-scores of 71\% and 66\% respectively to predict discourse roles of comments in Reddit and Facebook discussions. Efficiency of recurrent and convolutional architectures in order to learn discursive representation on the same task has been presented and analyzed, with different word and comment embedding schemes. Our attention mechanism enables us to inquire into relevance ordering of text segments according to their roles in discourse. We present a human annotator experiment to unveil important observations about modeling and data annotation. Equipped with our text-based discourse identification model, we inquire into how heterogeneous non-textual features like location, time, leaning of information etc. play their roles in charaterizing online discussions on Facebook

Profiling Attitudes for Personalized Information Provision

PAROS is a generic system under design whose goal is to offer personalization, recommendation, and other adaptation services to information providing systems. In its heart lies a rich user model able to capture several diverse aspects of user behavior, interests, preferences, and other attitudes. The user model is instantiated with profiles of users, which are obtained by analyzing and appropriately interpreting potentially arbitrary pieces of user-relevant information coming from diverse sources. These profiles are maintained by the system, updated incrementally as additional data on users becomes available, and used by a variety of information systems to adapt the functionality to the users’ characteristics