Knowledge Crystallisation Supported by the KnowCat System

This research was partly funded by the Spanish National Plan of R+D, project numbers: TIN2008-2081/TIN and TIN2011-24139; by the CAM (Autonomous Community of Madrid), project number: S2009/TIC-165

A proposal of awareness services for the construction of quality community knowledge supported by the knowledge management system knowcat

The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-642-02556-3_42Procceedings of Symposium on Human Interface 2009, Held as Part of HCI International 2009, San Diego, CA, USA, July 19-24, 2009, Part IIt is well known that members of work groups need awareness about one another, about shared elements, and about the group process. We present a generic framework of awareness services for groupware systems. The proposed approach has been tested through the implementation of a prototype composed by several awareness services for the Knowledge Management system called KnowCat. KnowCat is a groupware that supports the collaborative construction of quality community knowledge. We carried out a research study with a group of students enrolled in a graduate course at Universidad Autónoma de Madrid (Spain) to test our approach. The study outcomes corroborated that providing to the KnowCat users the most useful information about how the classmates have interacted with the system through the awareness services, can help them to know how they should solve their own work in the system and to be aware that they are working in a collaborative way.This research was partly funded by the Spanish National Plan of R+D, project number,TIN2008-02081/TIN; and by the AECI (Spanish Agency for the International Cooperation) project number A/017436/08

An experience on the correlation analysis between academic marks and emotions

This article is an extended and modified version of a paper presented at the Third International Workshop on Adaptive Learning via Interactive, Collaborative and Emotional approaches (ALICE 2013), held on July 3-5, 2013, in Taichung, Taiwan, in conjunction with the 7th International Conference on Complex, Intelligent and Software Intensive Systems (CISIS 2013)Observe appropriate evidence that pointing emotions plays an important role in the learning process. However, there is no precedent of a research analyzing the relationship between emotions and academic marks using text analysis. Thus, in this article, we show the experience we have performed in order to analyze the possible existing correlations between student marks, assigned by both their classmates and by their instructors, and the emotion traces that can be found in their writings. To that end, we gathered data corresponding to text contributions of a course on Computer Systems in our University and perform the correspondent analysis. The obtained results look to indicate that some kind of correlation exists between marks and emotions in both the highest and the lowest marks.This research was partially funded by the Spanish National Plan of R+D, project numbers TIN2010-17344, TIN2011-24139 and TIN2011-29542-C02-02, and by the Autonomous Community of Madrid, e-Madrid project, number S2009/TIC-1650

A Multi-Agent System for the Solution of Fuzzy Incidents in Telecommunications

This article presents a multi-agent expert system (SMAF) , that allows the input of incidents which occur in different elements of the telecommunications area. SMAF interacts with experts and general users, and each agent with all the agents? community, recording the incidents and their solutions in a knowledge base, without the analysis of their causes. The incidents are expressed using keywords taken from natural language (originally Spanish) and their main concepts are recorded with their severities as the users express them. Then, there is a search of the best solution for each incident, being helped by a human operator using a distancenotions between them