Clustering Methods for Requirements Selection and Optimisation

Decisions about which features to include in a new system or the next release of an existing one are critical to the success of software products. Such decisions should be informed by the needs of the users and stakeholders. But how can we make such decisions when the number of potential features and the number of individual stakeholders are very large? This problem is particularly important when stakeholders’ needs are gathered online through the use of discussion forums and web-based feature request management systems. Existing requirements decision-making techniques are not adequate in this context because they do not scale well to such large numbers of feature requests or stakeholders. This thesis addresses this problem by presenting and evaluating clustering methods to facilitate requirements selection and optimization when requirements preferences are elicited from a very large number of stakeholders. Firstly, it presents a novel method for identifying groups of stakeholders with similar preferences for requirements. It computes the representative preferences for the resulting groups and provides additional insights in trends and divergences in stakeholders’ preferences which may be used to aid the decision making process. Secondly, it presents a method to help decision-makers identify key similarities and differences among large sets of optimal design decisions. The benefits of these techniques are demonstrated on two real-life projects - one concerned with selecting features for mobile phones and the other concerned with selecting requirements for a rights and access management system

Personal recommendations in requirements engineering : the OpenReq approach

[Context & motivation] Requirements Engineering (RE) is considered as one of the most critical phases in software development but still many challenges remain open. [Problem] There is a growing trend of applying recommender systems to solve open RE challenges like requirements and stakeholder discovery; however, the existent proposals focus on specific RE tasks and do not give a general coverage for the RE process. [Principal ideas/results] In this research preview, we present the OpenReq approach to the development of intelligent recommendation and decision technologies that support different phases of RE in software projects. Specifically, we present the OpenReq part for personal recommendations for stakeholders. [Contribution] OpenReq aim is to improve and speed up RE processes, especially in large and distributed systemsPeer ReviewedPostprint (author's final draft

From efficacy to equity: Literature review of decision criteria for resource allocation and healthcare decisionmaking

Objectives Resource allocation is a challenging issue faced by health policy decisionmakers requiring careful consideration of many factors. Objectives of this study were to identify decision criteria and their frequency reported in the literature on healthcare decisionmaking. Method An extensive literature search was performed in Medline and EMBASE to identify articles reporting healthcare decision criteria. Studies conducted with decisionmakers (e.g., focus groups, surveys, interviews), conceptual and review articles and articles describing multicriteria tools were included. Criteria were extracted, organized using a classification system derived from the EVIDEM framework and applying multicriteria decision analysis (MCDA) principles, and the frequency of their occurrence was measured. Results Out of 3146 records identified, 2790 were excluded. Out of 356 articles assessed for eligibility, 40 studies included. Criteria were identified from studies performed in several regions of the world involving decisionmakers at micro, meso and macro levels of decision and from studies reporting on multicriteria tools. Large variations in terminology used to define criteria were observed and 360 different terms were identified. These were assigned to 58 criteria which were classified in 9 different categories including: health outcomes; types of benefit; disease impact; therapeutic context; economic impact; quality of evidence; implementation complexity; priority, fairness and ethics; and overall context. The most frequently mentioned criteria were: equity/fairness (32 times), efficacy/effectiveness (29), stakeholder interests and pressures (28), cost-effectiveness (23), strength of evidence (20), safety (19), mission and mandate of health system (19), organizational requirements and capacity (17), patient-reported outcomes (17) and need (16). Conclusion This study highlights the importance of considering both normative and feasibility criteria for fair allocation of resources and optimized decisionmaking for coverage and use of healthcare interventions. This analysis provides a foundation to develop a questionnaire for an international survey of decisionmakers on criteria and their relative importance. The ultimate objective is to develop sound multicriteria approaches to enlighten healthcare decisionmaking and priority-settin

SRPTackle: A semi-automated requirements prioritisation technique for scalable requirements of software system projects

ContextRequirement prioritisation (RP) is often used to select the most important system requirements as perceived by system stakeholders. RP plays a vital role in ensuring the development of a quality system with defined constraints. However, a closer look at existing RP techniques reveals that these techniques suffer from some key challenges, such as scalability, lack of quantification, insufficient prioritisation of participating stakeholders, overreliance on the participation of professional expertise, lack of automation and excessive time consumption. These key challenges serve as the motivation for the present research.ObjectiveThis study aims to propose a new semiautomated scalable prioritisation technique called ‘SRPTackle’ to address the key challenges.MethodSRPTackle provides a semiautomated process based on a combination of a constructed requirement priority value formulation function using a multi-criteria decision-making method (i.e. weighted sum model), clustering algorithms (K-means and K-means++) and a binary search tree to minimise the need for expert involvement and increase efficiency. The effectiveness of SRPTackle is assessed by conducting seven experiments using a benchmark dataset from a large actual software project.ResultsExperiment results reveal that SRPTackle can obtain 93.0% and 94.65% as minimum and maximum accuracy percentages, respectively. These values are better than those of alternative techniques. The findings also demonstrate the capability of SRPTackle to prioritise large-scale requirements with reduced time consumption and its effectiveness in addressing the key challenges in comparison with other techniques.ConclusionWith the time effectiveness, ability to scale well with numerous requirements, automation and clear implementation guidelines of SRPTackle, project managers can perform RP for large-scale requirements in a proper manner, without necessitating an extensive amount of effort (e.g. tedious manual processes, need for the involvement of experts and time workload)

Knowledge transfer in a tourism destination: the effects of a network structure

Tourism destinations have a necessity to innovate to remain competitive in an increasingly global environment. A pre-requisite for innovation is the understanding of how destinations source, share and use knowledge. This conceptual paper examines the nature of networks and how their analysis can shed light upon the processes of knowledge sharing in destinations as they strive to innovate. The paper conceptualizes destinations as networks of connected organizations, both public and private, each of which can be considered as a destination stakeholder. In network theory they represent the nodes within the system. The paper shows how epidemic diffusion models can act as an analogy for knowledge communication and transfer within a destination network. These models can be combined with other approaches to network analysis to shed light on how destination networks operate, and how they can be optimized with policy intervention to deliver innovative and competitive destinations. The paper closes with a practical tourism example taken from the Italian destination of Elba. Using numerical simulations the case demonstrates how the Elba network can be optimized. Overall this paper demonstrates the considerable utility of network analysis for tourism in delivering destination competitiveness.Comment: 15 pages, 2 figures, 2 tables. Forthcoming in: The Service Industries Journal, vol. 30, n. 8, 2010. Special Issue on: Advances in service network analysis v2: addeded and corrected reference