Transforming Technical Services: Evolving Functions in Large Research University Libraries

Technical services functions in academic libraries have evolved in response to fiscal pressures and advances in technology. In this study the author investigates how technical services in large research university libraries are adapting to support the changing roles of academic libraries. The author conducted hour-long phone interviews in early 2014 with the representatives from nineteen out of the twenty-five university libraries in the Technical Services Directors Large Research Libraries Interest Group. This paper presents the results and discussion based on the interview data: use of the name, Technical Services; new and emerging functions of technical services; organizational structure of technical services units; change drivers that are affecting technical services now, and those that will soon; and challenges in managing technical services. Five models of a technical services organizational structure were developed from participants’ organizational charts and interview data. This research also highlights the skills needed among technical services personnel.UT Librarie

INSPIRAL: investigating portals for information resources and learning. Final project report

INSPIRAL's aims were to identify and analyse, from the perspective of the UK HE learner, the nontechnical, institutional and end-user issues with regard to linking VLEs and digital libraries, and to make recommendations for JISC strategic planning and investment. INSPIRAL's objectives -To identify key stakeholders with regard to the linkage of VLEs, MLEs and digital libraries -To identify key stakeholder forum points and dissemination routes -To identify the relevant issues, according to the stakeholders and to previous research, pertaining to the interaction (both possible and potential) between VLEs/MLEs and digital libraries -To critically analyse identified issues, based on stakeholder experience and practice; output of previous and current projects; and prior and current research -To report back to JISC and to the stakeholder communities, with results situated firmly within the context of JISC's strategic aims and objectives

Academic digital library in Malaysia: A case study on the status of digital reference services

This paper highlights the current status of digital library services provided by selected public academic libraries in Malaysia. The drift from traditional library to digital library architecture has set drastic changes in favor of adopting knowledge-gain mechanisms via the use of networked and digital environments. With diversity of functions, academic digital library is seen the most awaiting proxy in changing the information culture among academic users. This paper in general attempts to highlight the phenomena of using digital library system in public universities in Malaysia. The focal of the discussion is on digital reference services of academic digital library

Electronic Resources and Academic Libraries, 1980-2000: A Historical Perspective

published or submitted for publicatio

Marketing Youth Services

published or submitted for publicatio

Profiling and understanding student information behaviour: Methodologies and meaning

This paper draws on work conducted under the Joint Information Systems Committee (JISC) User Behaviour Monitoring and Evaluation Framework to identify a range of issues associated with research design that can form a platform for enquiry about knowledge creation in the arena of user behaviour. The Framework has developed a multidimensional set of tools for profiling, monitoring and evaluating user behaviour. The Framework has two main approaches: one, a broad‐based survey which generates both a qualitative and a quantitative profile of user behaviour, and the other a longitudinal qualitative study of user behaviour that (in addition to providing in‐depth insights) is the basis for the development of the EIS (Electronic Information Services) Diagnostic Toolkit. The strengths and weaknesses of the Framework approach are evaluated. In the context of profiling user behaviour, key methodological concerns relate to: representativeness, sampling and access, the selection of appropriate measures and the interpretation of those measures. Qualitative approaches are used to generate detailed insights. These include detailed narratives, case study analysis and gap analysis. The messages from this qualitative analysis do not lend themselves to simple summarization. One approach that has been employed to capture and interpret these messages is the development of the EIS Diagnostic Toolkit. This toolkit can be used to assess and monitor an institution's progress with embedding EIS into learning processes. Finally, consideration must be given to integration of insights generated through different strands within the Framework

Embedded Librarians and the TEACH Act

Embedded librarians who work in online courses in American post-secondary institutions should embrace the Technology, Education, and Copyright Harmonization Act, or TEACH Act, the federal law that governs online teaching and learning. As embedded librarians take on online instructional assignments, knowledge of TEACH will provide guidance in their role as online instructors. In addition, as they come to a better understanding of TEACH and copyright issues the law covers, based in part on their knowledge of copyright concerns in library-related situations, embedded librarians will have more clarity about the work they can and cannot do in an online environment. Finally, as embedded librarians increase their presence in online classes in varied ways, the embedded librarian position evolves into a version of Bell and Shank\u27s blended librarian who serves as both a librarian and educator, and becomes a more valuable member of the academic community. The current lack of discussion about the provisions of the TEACH Act among embedded librarians who write about the work they have done in online courses, however, is a troubling sign. Knowledge of the TEACH Act will help protect embedded librarians and others from copyright infringement and aid in the further development of embedded librarianship

Information Outlook, March 2007

Volume 11, Issue 3https://scholarworks.sjsu.edu/sla_io_2007/1002/thumbnail.jp

Innovate Magazine / Annual Review 2007-2008

https://scholarworks.sjsu.edu/innovate/1004/thumbnail.jp

The changing roles and identities of library and information services staff

A review of the changing roles of library, IT and e-learning staff from 1960 to date. Examines convergence and blurring of roles and what constitutes professional identity