PENGARUH TINGKAT NATURITY LEVEL TERHADAP BILLING SISTEM DENGAN PENDEKATAN COBIT 4.1 PADA PT BAKRIE TELECOM. TBK

PENGARUH TINGKAT NATURITY LEVEL TERHADAP BILLING SISTEM DENGAN PENDEKATAN COBIT 4.1 PADA PT BAKRIE TELECOM. TBK - Billing distribution, billing cycle, billing system, control, CobIT

Towards a theoretical foundation of IT governance: the COBIT 5 case

Abstract: COBIT, (Control Objectives for Information and Information related Technologies) as an IT governance framework is well-known in IS practitioners communities. It would impair the virtues of COBIT to present it only as an IT governance framework. COBIT analyses the complete IS function and offers descriptive and normative support to manage, govern and audit IT in organizations. Although the framework is well accepted in a broad range of IS communities, it is created by practitioners and therefore it holds only a minor amount of theoretical supported claims. Thus critic rises from the academic community. This work contains research focusing on the theoretical fundamentals of the ISACA framework, COBIT 5 released in 2012. We implemented a reverse engineering work and tried to elucidate as much as possible propositions from COBIT 5 as an empiricism. We followed a qualitative research method to develop inductively derived theoretical statements. However our approach differs from the original work on grounded theory by Glaser and Strauss (1967) since we started from a general idea where to begin and we made conceptual descriptions of the empirical statements. So our data was only restructured to reveal theoretical findings. We looked at three candidate theories: 1) Stakeholder Theory (SHT), 2) Principal Agent Theory (PAT), and 3) Technology Acceptance Model (TAM). These three theories are categorized and from each theory, several testable propositions were deduced. We considered the five COBIT 5 principles, five processes (APO13, BAI06, DSS05, MEA03 and EDM03) mainly situated in the area of IS security and four IT-related goals (IT01, IT07, IT10 and IT16). The choice of the processes and IT-related goals are based on an experienced knowledge of COBIT as well of the theories. We constructed a mapping table to find matching patterns. The mapping was done separately by several individuals to increase the internal validity. Our findings indicate that COBIT 5 holds theoretical supported claims. The lower theory types such as PAT and SHT contribute the most. The presence and contribution of a theory is significantly constituted by IT-related goals as compared to the processes. We also make some suggestions for further research. First of all, the work has to be extended to all COBIT 5 processes and IT-related goals. This effort is currently going on. Next we ponder the question what other theories could be considered as candidates for this theoretical reverse engineering labour? During our work we listed already some theories with good potential. Our used pattern matching process can also be refined by bringing in other assessment models. Finally an alternative and more theoretic framework could be designed by using design science research methods and starting with the most relevant IS theories. That could lead to a new IT artefact that eventually could be reconciled with COBIT 5

Improving the quality of the COBIT 5 goals cascade as an IT process prioritisation mechanism

COBIT 5 is a commonly used IT Governance Framework. Its first principle is that all IT related activities should support generating value for the enterprise. This principle is put in practice through the COBIT 5 Goals Cascade. In this paper the author has researched this principle's main claimed benefit, i.e. that it allows to prioritise IT related processes based on overall enterprise priorities. The quality of the goals cascade was researched by looking at the accuracy of the published mapping tables, the dependencies between goals in the same goal set and the sensitivity of the Goals Cascade towards input variations. The author concludes that the current Goals Cascade isn't very useable as a prioritisation mechanism for IT processes. The author finally proposes an improvement to the current Goals Cascade, consisting of an additional, limited set of ‘Enterprise Strategies' that map directly to IT related processes. A prototype solution has been tested, showing promising improvements

IT process architectures for enterprises development: A survey from a maturity model perspective

During the last years much has been published about IT governance. Close to the success of many governance efforts are the business frameworks, quality models, and technology standards that help enterprises improve processes, customer service, quality of products, and control. In this paper we i) survey existing frameworks, namely ITIL, ASL and BiSL, ii) find relations with the IT Governance framework CobiT to determine if the maturity model of CobiT can be used by ITIL, ASL and BiSL, and (iii) provide an integrated vista of IT processes viewed from a maturity model perspective. This perspective can help us understand the importance of maturity models for increasing the efficiency of IT processes for enterprises development and business-IT alignment

Coherent Communication with Continuous Quantum Variables

The coherent bit (cobit) channel is a resource intermediate between classical and quantum communication. It produces coherent versions of teleportation and superdense coding. We extend the cobit channel to continuous variables by providing a definition of the coherent nat (conat) channel. We construct several coherent protocols that use both a position-quadrature and a momentum-quadrature conat channel with finite squeezing. Finally, we show that the quality of squeezing diminishes through successive compositions of coherent teleportation and superdense coding.Comment: 4 pages, 3 figure

Coherent Communication of Classical Messages

We define "coherent communication" in terms of a simple primitive, show it is equivalent to the ability to send a classical message with a unitary or isometric operation, and use it to relate other resources in quantum information theory. Using coherent communication, we are able to generalize super-dense coding to prepare arbitrary quantum states instead of only classical messages. We also derive single-letter formulae for the classical and quantum capacities of a bipartite unitary gate assisted by an arbitrary fixed amount of entanglement per use.Comment: 5 pages, revtex, v2: updated references, v3: changed title, fixed error in eq (10

Evolving IT management frameworks towards a sustainable future

Information Technology (IT) Management Frameworks are a fundamental tool used by IT professionals to efficiently manage IT resources and are globally applied to IT service delivery and management. Sustainability is a recent notion that describes the need for economic, environmental and social development with- out compromising the ability of future generations to meet their own needs; this applies to businesses as well as society in general. Unfortunately, IT Management Frameworks do not take sustainability into account. To the practitioner this paper demonstrates sustainability integration thereby allowing CIOs and IT managers to improve the sustainability of their organisation. To the researcher this paper argues that sustainability concerns need to be provided to IT Management through its integration into the mainstream of IT Management Frameworks. This is demonstrated through the high-level integration of sustainability in Six Sigma, C OBI T, ITIL and PRINCE2

Quantifying the resource of sharing a reference frame

We define a new quantity called refbit, which allows one to quantify the resource of sharing a reference frame in quantum communication protocols. By considering both asymptotic and nonasymptotic protocols we find relations between refbits and other communication resources. We also consider the same resources in encoded, reference-frame independent, form. This allows one to rephrase and unify previous work on phase references, reference frames, and superselection rules.Comment: Updated title as PRA did not accept the word "refbit" in the title: PRA accepts neither neologisms (="a meaningless word coined by a psychotic", according to Webster), nor novophasm