Reconsidering online reputation systems

Social and socioeconomic interactions and transactions often require trust. In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems. These generate metrics based on digital data such as ratings and reviews submitted by users, interaction histories, and so on, that are intended to label individuals as more or less reliable or trustworthy in a particular interaction context. We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves thus embody and enact this paradigm in whatever space they operate in. We question whether the politics, ethics and philosophy that contribute to this paradigm align with those of some of the contexts in which reputation systems are now being used, and suggest that alternative approaches to the establishment of trust and reputation in digital spaces need to be considered for alternative contexts

Information Outlook, December 2006

Volume 10, Issue 12https://scholarworks.sjsu.edu/sla_io_2006/1011/thumbnail.jp

Built to Change: Catalytic Capacity-Building in Nonprofit Organizations

Summarizes the results of a broad survey of programs, and business and nonprofit experts, in the field of organizational effectiveness

Information Outlook, June 1997

Volume 1, Issue 6https://scholarworks.sjsu.edu/sla_io_1997/1005/thumbnail.jp

Firm Location Decisions and Information Needs

A significant portion of Georgia's economic development policy is targeted towards attracting businesses to locate in Georgia. In this process, businesses weigh their alternatives and select a location based on certain criteria. In order for businesses to accurately assess location alternatives, they must have appropriate information to assist in their decision process. In Georgia, a portion of this information comes from the Department of Industry, Trade and Tourism, and/or another economic development entity within the state. There is a gap in our knowledge, however, about how business prospects considering a location in Georgia perceive both the information that Georgia provides and the incentives that are offered in actual economic development deals. Business prospects include not only actual firms, but also the group of professional site location consultants around the country. In order to place Georgia in its most competitive position as well as to provide the most useful information to business prospects, it is important to understand the viewpoint of business prospects and the prospecting community in their business location decision process. This report documents the information needs of businesses seeking to relocate and perceptions of the usefulness of information provided in that process. Report #9

Energy Information Systems: From the Basement to the Boardroom

A significant buildings energy reduction opportunity exists in the office sector, given that this market segment typically is an early adopter of new technology. There is a rising trend towards smart and connected offices through the internet of things (IoT) that provides new opportunities for operational efficiency and environmental sustainability practices. Leading commercial real estate companies have begun to shift from individual building automation systems (BAS) to partially integrated and automated systems such as energy information systems (EIS). In both the United States and India, organizations are seeking operational excellence, enhanced tenant relationships, and topline growth. Hence it is imperative to engage the executives with decision-making power, by tapping into their interest in sustainability, corporate social responsibility, and innovation. This expansion of interest can enable data-driven decisions, strong energy investments, and deeper energy benefits, and would drive innovation in this field. However, none of this would be possible without robust, consistent building energy information to provide visibility across all the levels of decision making, i.e. from the basement where the facilities staff take operational action to the boardroom where the executives make investment decisions. Price, security, and ease of use remain barriers to the adoption and pervasive use of promising EIS technologies in commercial office buildings. We believe that these barriers can be addressed through the development of ready, simplified, consistent, commercially available, low-cost EIS-in-a-box packages, that have a pre-defined set of hardware components and software features and functionality that are pertinent to a particular building sector. These simplified, sector-specific EIS packages can help to obviate the need for customization, and enhance ease of use, thereby enabling scale-up, in order to facilitate building energy savings. The EIS-in-a-box are adaptable in both U.S. and Indian office buildings, and potentially beyond these two countries